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Hotel Description

A luxury stay in Umhlanga awaits you at The Oyster Box, a recipient of the prestigious Travel & Leisure 500 award in 2020. Within a 30-minute stroll, you'll find Umhlanga Rocks Beach and Umhlanga Lagoon Nature Reserve. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

Smart TVs with DVD players are featured in all 86 individually decorated rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Free newspapers, free bottled water, and ceiling fans are also available.

A relaxing day at The Oyster Box Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The family restaurant, The Ocean Terrace, serves Indian cuisine and is open for breakfast, lunch, and dinner. The Lighthouse Bar is the hotel's own rooftop bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite free kids' club and health club. Business travelers can take advantage of a conference center, a meeting room, and a business center. Plus you'll find free WiFi in public areas, a Turkish bath/hammam, and a sauna. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Umhlanga hotel include Gateway Theatre of Shopping and Durban Beach.

Classic Room (Garden Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$543* Per night/room 27 Apr. - 28 Apr.

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Villa Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Oyster Box you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a health club, and a sauna. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Umhlanga hotel.

  • 86 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1947
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Refrigerator in a common area

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Limited onsite parking

Transport

  • Airport: King Shaka Intl. Airport (DUR) (17.5 km / 10.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Oyster Box offers 86 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Umhlanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (heating)
  • Ceiling fan
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

The Ocean Terrace - Overlooking the ocean, this family restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Palm Court - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.

The Grill Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

The Lighthouse Bar - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

The Oyster Bar - This Champagne bar specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a health club and a sauna.

Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision.

Spa Services

  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 450.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: ZAR 1000 per pet, per night, plus a deposit of ZAR 1000 per night
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. <

  • Please note, some room types at this property are not available when booking a stay with children.
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 12
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: ZAR 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 450 for adults and ZAR 450 for children (approximately)
  • Airport shuttle fee: ZAR 510 per vehicle (one-way)
  • Pet deposit: ZAR 1000 per night
  • Pet fee: ZAR 1000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Box Oyster
  • Oyster Box
  • Oyster Box Hotel
  • Oyster Box Hotel Umhlanga
  • Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel
  • The Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel Umhlanga

You should know

  • The Oyster Box offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The Oyster Box is listed in the 2020 Travel + Leisure 500.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

The property is a member of the Leading Hotels of the World.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.