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4.5 out of 5

"Rooms need maintenance flushing toilets, lighting, power points. Rooms weren't refreshed with new drinking glasses etc. Transport to main centred Ubud ... " More

By a verified traveller on Fri 21 Dec 2018

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Hotel Description

The Payogan Villa Resort & Spa places you in the heart of Ubud, connected to a shopping center and 4.2 km (2.6 mi) from Campuhan Ridge Walk. Highlights at this luxury resort include a full-service spa, a restaurant, and an outdoor swimming pool.

All 45 individually furnished rooms feature TVs with cable channels, and you can enjoy indoor private spa tubs, free WiFi, and 3 bathrooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Fireplaces, balconies, and sitting areas are also available.

A pampering day can include massages along with access to the spa tub. The restaurant, Lesung Restaurant, serves Indonesian cuisine. For a drink, you can stop by the resort's own bar/lounge. Enjoy the spa tub and kids' swimming pool as well as access to bike rentals and hiking/biking trails. Business amenities include a meeting room, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 4.5-star Ubud resort, you'll be 5 km (3.1 mi) from Ubud Royal Palace and 5 km (3.1 mi) from Ubud Traditional Art Market.

One Bedroom Garden Villa

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$78* Per night/room 4 Aug. - 5 Aug.

Two Bedrooms Pool Villa

Bed Count 2 Full Beds Maximum Occupancy 6 Max

One Bedroom Pool Villa

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Three Bedroom Pool Villa with Valley View

Bed Count 3 Full Beds Maximum Occupancy 8 Max

One Bedroom Pool Villa Honeymoon Package

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Payogan Villa Resort & Spa ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Payogan Villa Resort & Spa

Everyone (7) Couples (7) Family (5)
3 out of 5
Rooms need maintenance flushing toilets, lighting, power points. Rooms weren't refreshed with new drinking glasses etc. Transport to main centred Ubud expensive to organise if outside free shuttle. Lovely facility and view and staff lovely but needs upgrade to compete with newer resorts

Posted by on 21 Dec. 2018

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Comment from Hotel Management

28 Dec. 2018 by Ferry-Resort Manager

Dear Valuable Guest, First of all thank you for selecting our uniquely serene Resort. We appreciate your positives comments which is encouraging. To be honest currently slowly we are on going maintaining all the facilities in order to keep the quality and services toward our valuable client like your self. The transportation in the hotel is organized by out sourcing transport company which is beyond our authorization. We will pass it on to our staffs your generous comment to keep good work. Best Regards

5 out of 5
The Payogan Villa’s were surreal with the forest scenery, a luxury bathroom and a spacious room! The perfect place for a relaxing/romantic getaway! The staff were all friendly and eager to help with any enquiries.

Posted by on 5 Nov. 2017

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Comment from Hotel Management

16 Nov. 2017 by Dedy

Dear Guest, Thank you so much for taking time write good comment for us. Your review will be share to our entire team and look forward to welcoming you back at our resort. Once again thank you for being valued guest.

4 out of 5

Elegant and quiet with the bonus of your own pool!

What a fantastic find. Peaceful and private with your own pool or a beautiful communal pool if you wish. Staff were fantastic and nothing a problem. Only concern was the moss on steps making them slightly dangerous. Built onto a hillside. Everything in on levels, but if you don't want to walk and climb steps they collect you in their buggy. They also run shuttles into Ubud several times a day and evening. Would definitely return.

Posted by , from NZ on 28 Mar. 2017

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4 out of 5

Private luxury

We stayed here at the beginning of our Bali adventure, and it was perfect. Private pool overlooking the valley, outdoor shower and bath were so relaxing. We had treatments in the spa and they were amongst the best I have had! Food was good, but nothing to rave about. I would have no qualms of returning or encouraging others to do the same!

Posted by on 28 Oct. 2015

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5 out of 5

greats views

Awesome views and very friendly staff! Nice swim up bar.

Posted by , from melbourne on 19 Apr. 2015

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4 out of 5
Pros: Private villa with our own infinity pool and stunning forest valley views. Utterly relaxing.
Cons: Food was a little hit and miss. Eat out - there's loads of excellent dining options in Ubud town
Location: Away from it all
Colonial-style grandeur, very charming place.

Posted by , from Australia - VIC - Melbourne on 8 Aug. 2014

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5 out of 5
Pros: Views were magnificent, staff were excellent and very helpful.
Cons: Food and coffee in the restaurant could have been better. Not a lot of restaurants within walking distance to give you options in the evenings.
Location: Good views
Facilities: Good; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; The resort was about 20 mins drive from central Ubud, but the shuttle service made getting there for sightseeing and meals meant this wasn't an issue.

Posted by , from Australia - ACT - Canberra on 17 Jul. 2014

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5 out of 5
Pros: View from pool, outdoor shower, peaceful, staff are lovely
Cons: The road in to the hotel is terrible & you feel like you are being taken somewhere scary
Location: Tranquil, Great, Good views, but road in is awful
Cleanliness: Floor needs cleaning ; Floors need mopping more often byt everything else was fantastic

Posted by , from Australia - SA - Adelaide on 16 May 2014

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5 out of 5
Pros: Exactly as advertised. A dream piece of tranquility in Ubud.
Cons: Not a thing.
Location: Just right
Facilities: Outstanding; Service: Go the extra mile; Cleanliness: Pristine; would go back in a heartbeat.

Posted by , from Australia - WA - Perth on 25 Apr. 2014

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3 out of 5
Pros: Swimming Pool
Cons: New building works going on so we were dumped from our paid for room to an alternative
Generally the place seemed run down and the prices for drinks exorbitant

Posted by , from Australia - TAS - Regional TAS on 1 Sep. 2013

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Payogan Villa Resort & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. A children's pool, spa services, and a library are also featured at the luxury The Payogan Villa Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 4.5-star Ubud resort is smoke free.

  • 45 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (42.3 km / 26.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

The Payogan Villa Resort & Spa offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and fireplaces. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Ubud resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private indoor hot tub
  • 3 bathrooms
  • Fireplace
  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.

Lesung Restaurant - This poolside restaurant specializes in Indonesian cuisine.

Room service is available.

Spa Services

  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 800000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Payogan Villa Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 125000 for adults and IDR 65000 for children (approximately)
  • Airport shuttle fee: IDR 550000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 550000 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Payogan
  • Payogan Resort
  • Payogan Villa
  • Payogan Villa Resort
  • Payogan Villa Resort Ubud
  • Payogan Villa Ubud
  • The Payogan Villa Hotel Ubud
  • The Payogan Villa Resort & Spa Ubud, Bali
  • Payogan Hotel Ubud
  • The Payogan Villa Resort And Spa
  • The Payogan Hotel
  • The Payogan Villa Resort Spa
  • The Payogan Villa & Spa Ubud
  • The Payogan Villa Resort & Spa Ubud
  • The Payogan Villa Resort & Spa Resort
  • The Payogan Villa Resort & Spa Resort Ubud

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.