4.4 out of 5

"Excellent resort, multiple pools, fantastic service. We stayed in a family room, ample space for family of four that includes two teenagers. Air condi ... " More

By a verified traveller on Mon 03 Jul 2017

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Hotel Description

A luxury stay in Ubud awaits you at The Mansion Resort Hotel & Spa. You'll be 2 km (1.2 mi) from Campuhan Ridge Walk and 2.8 km (1.7 mi) from Ubud Royal Palace. Highlights at this family-friendly hotel include 3 restaurants, 5 outdoor swimming pools and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 79 rooms feature free WiFi, DVD players and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. You'll find nice touches like bathrobes, slippers and free toiletries to enhance your stay. Coffee/tea makers, free bottled water and safes are also available.

A day of pampering can include massages, Ayurvedic treatments and mani/pedis along with access to the spa tub. The restaurant, Indochine Dine N Lounge, is open for breakfast, lunch and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the fitness centre, kids' club and kids' swimming pool as well as access to a playground. A 24-hour business centre, conference space and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. There's also free valet parking, along with the convenience of a free area shuttle.

You'll be 2.8 km (1.7 mi) from Ubud Traditional Art Market and 4.3 km (2.7 mi) from Ubud Monkey Forest with a stay at this 4-star Ubud hotel.

Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Governor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Romantic Villa, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Mansion Resort Hotel & Spa ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mansion Resort Hotel & Spa

Everyone (10) Couples (11) Family (4)
4 out of 5
Whether you’re on a Romantic getaway, Solo Adventure or Family time The Mansion caters to all. Quiet secluded areas, pools for everyone, The Roof top pool is beautiful at Sunset. Fantastic facilities, great food and wonderful friendly staff

Posted by on 26 Aug. 2019

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4 out of 5
Nice pools are foyer and staff were friendly. The room we had was spacious and had a nice seating foyer area plus a verandah to sit. The infinity pool and new building was impressive and the new restaurant was well fitted out, but no one was eating there much - served pretty well vegetarian food and could have had a different menu to cater for more people. The resort is somewhat tired and needs some updates - main pool area was bit overgrown with grass around the pool. The wifi was pretty poor around most of there resort and also in room. The pool side cafe served food which was quite poor quality and somewhat expensive.

Posted by on 11 Jul. 2019

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2 out of 5

Visually beautiful, but lacking

The food is such a let down for this beautiful hotel. 200,000rp (around $20AUD) for buffet breakfast with dry toast as the only vegan option, and forget it if you want to eat healthy. I ate nothing but hotel food for 1 day because of the weather and i was violently ill for 24hrs and almost had to go to hospital. After my room was made up there was rubbish still around and my doona had no cover, just sheets and an exposed doona. The youngest guest there by far I kept getting asked my room no. when I was walking around. This hotel shoukd not be rated 5 star though. Hotel and staff beautiful otherwise.

Posted by on 14 Jan. 2018

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4 out of 5
Excellent resort, multiple pools, fantastic service. We stayed in a family room, ample space for family of four that includes two teenagers. Air conditioning worked very well. About 5-10 minutes from Ubud central, very easy and quick with the scheduled free bus or taxis. So much to see and do, but we also enjoyed days by the pool!

Posted by on 3 Jul. 2017

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4 out of 5

Enjoyed our stay in the hotel.

Pros: Service
Cons: Food in the restaurant.
Location: Location is away from Ubud centre but hotel provides free bus service to the city centre.
Service was very good. But dinner at the restaurant was far below standard.Quality of cooking was poor but very expensive. Room was nice, neat and clean.

Posted by , from Australia on 14 Oct. 2016

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3 out of 5
Pros: Nothing really
Cons: Price, to cluttered, no bar
Stayed in bali many times, hotel overpriced, staff not proficient, room had strange layout, breakfast service all over the place

Posted by , from Australia - QLD - Brisbane on 3 Oct. 2014

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5 out of 5
Pros: Ambiance, stunning grounds with abundant pools and water features
Cons: Coffee at breakfast. Our unit called BaliWood was below standard with bamboo walls in bathroom in whole unit, other than bedroom.Poor security in un
Location: Away from it all
Facilities: Distinctive; Value: Average price, below standard room; Service: Outstanding; Cleanliness: Beautiful;

Posted by , from Australia - SA - Adelaide on 28 Oct. 2013

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5 out of 5
Pros: Peaceful surroundings and lovely atmosphere
Cons: A short distance to Ubud but hotel shuttle bus makes travelling to & from easy
Location: Tranquil

Posted by , from Australia - VIC - Melbourne on 29 Sep. 2013

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5 out of 5
Pros: Close to everything,great beach
Cons: No negatives
Location: Outstanding
Facilities: Nice ; Value: Affordable; Service: Outstanding; Cleanliness: Lovely;

Posted by , from Australia - VIC - Melbourne on 18 Sep. 2013

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4 out of 5
Pros: The Mansion Resort is located at a peaceful and serene location, away from the hustle and bustle of the shopping precincts and markets
Cons: Even though the premises are relatively new and modern, it is time for an upgrade. The place is looking tired.
Location: Tranquil
Facilities: Good; Value: Acceptable price; Service: Courteous; Cleanliness: Pleasant;

Posted by , from Australia - NT - Darwin on 26 Mar. 2013

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About the The Mansion Resort Hotel & Spa

Location Jl. Penestanan, Sayan, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Mansion Resort Hotel & Spa offers its guests a full-service spa, 5 the outdoor swimming pools, a fitness centre, and a kid's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a limo/town car service. Spa services, a library, and tour or ticket assistance are also featured at the luxury The Mansion Resort Hotel & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Ubud hotel.

  • 79 guestrooms or units
  • 3 levels
  • 5 buildings
  • 3 dining venues
  • Built in 2003
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (37.8 km / 23.5 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Mansion Resort Hotel & Spa offers 79 forms of air-conditioned accommodation with DVD players and minibars. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. This Ubud hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Microwaves and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Microwave available
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Indochine Dine N Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Cafe La Terrace – This café serves breakfast, lunch and dinner. Open 24 hours.

Room service (during limited hours) is available.

Spa Services

  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per stay.

Pets

  • Pets and service animals are not allowed at The Mansion Resort Hotel & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • No lifts
  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 500000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansion Resort Hotel
  • Mansion Resort Hotel Ubud
  • Mansion Ubud
  • Mansion Hotel Ubud
  • The Mansion Hotel Ubud
  • The Mansion Resort Hotel & Spa Ubud, Bali
  • The Mansion Resort Hotel And Spa
  • The Mansion Resort Hotel Spa
  • The Mansion Resort & Spa Ubud
  • The Mansion Resort Hotel & Spa Ubud
  • The Mansion Resort Hotel & Spa Hotel
  • The Mansion Resort Hotel & Spa Hotel Ubud

You should know

  • The Mansion Resort Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.