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4.4 out of 5

"Whether you’re on a Romantic getaway, Solo Adventure or Family time The Mansion caters to all. Quiet secluded areas, pools for everyone, The Roof top ... " More

By a verified traveller on Mon 26 Aug 2019

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Hotel Description

A luxury stay in Ubud awaits you at The Mansion Resort Hotel & Spa. You'll be 2 km (1.2 mi) from Campuhan Ridge Walk and 2.8 km (1.7 mi) from Ubud Royal Palace. Highlights at this family-friendly hotel include 3 restaurants, 5 outdoor swimming pools, and a full-service spa.

LCD TVs with satellite channels are featured in all 79 rooms, and you can enjoy DVD players, in-room childcare, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes, slippers, and free toiletries. Free bottled water, safes, and hair dryers are also available.

A day of pampering can include massages, Ayurvedic treatments, and mani/pedis along with access to the spa tub. The restaurant, Indochine Dine N Lounge, is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, kids' club, kids' swimming pool, and pool loungers. Business travelers can take advantage of a 24-hour business center, conference space, and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also free valet parking, along with the convenience of a free area shuttle.

This 4-star Ubud hotel is 2.8 km (1.7 mi) from Ubud Traditional Art Market and 4.3 km (2.7 mi) from Ubud Monkey Forest.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$78* Per night/room 29 Jul. - 30 Jul.

Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max


Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Governor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Romantic Villa, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Mansion Resort Hotel & Spa ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Mansion Resort Hotel & Spa

Everyone (10) Couples (11) Family (4)
4 out of 5
Whether you’re on a Romantic getaway, Solo Adventure or Family time The Mansion caters to all. Quiet secluded areas, pools for everyone, The Roof top pool is beautiful at Sunset. Fantastic facilities, great food and wonderful friendly staff

Posted by on 26 Aug. 2019

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4 out of 5
Nice pools are foyer and staff were friendly. The room we had was spacious and had a nice seating foyer area plus a verandah to sit. The infinity pool and new building was impressive and the new restaurant was well fitted out, but no one was eating there much - served pretty well vegetarian food and could have had a different menu to cater for more people. The resort is somewhat tired and needs some updates - main pool area was bit overgrown with grass around the pool. The wifi was pretty poor around most of there resort and also in room. The pool side cafe served food which was quite poor quality and somewhat expensive.

Posted by on 11 Jul. 2019

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2 out of 5

Visually beautiful, but lacking

The food is such a let down for this beautiful hotel. 200,000rp (around $20AUD) for buffet breakfast with dry toast as the only vegan option, and forget it if you want to eat healthy. I ate nothing but hotel food for 1 day because of the weather and i was violently ill for 24hrs and almost had to go to hospital. After my room was made up there was rubbish still around and my doona had no cover, just sheets and an exposed doona. The youngest guest there by far I kept getting asked my room no. when I was walking around. This hotel shoukd not be rated 5 star though. Hotel and staff beautiful otherwise.

Posted by on 14 Jan. 2018

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4 out of 5
Excellent resort, multiple pools, fantastic service. We stayed in a family room, ample space for family of four that includes two teenagers. Air conditioning worked very well. About 5-10 minutes from Ubud central, very easy and quick with the scheduled free bus or taxis. So much to see and do, but we also enjoyed days by the pool!

Posted by on 3 Jul. 2017

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4 out of 5

Enjoyed our stay in the hotel.

Pros: Service
Cons: Food in the restaurant.
Location: Location is away from Ubud centre but hotel provides free bus service to the city centre.
Service was very good. But dinner at the restaurant was far below standard.Quality of cooking was poor but very expensive. Room was nice, neat and clean.

Posted by , from Australia on 14 Oct. 2016

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3 out of 5
Pros: Nothing really
Cons: Price, to cluttered, no bar
Stayed in bali many times, hotel overpriced, staff not proficient, room had strange layout, breakfast service all over the place

Posted by , from Australia - QLD - Brisbane on 3 Oct. 2014

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5 out of 5
Pros: Ambiance, stunning grounds with abundant pools and water features
Cons: Coffee at breakfast. Our unit called BaliWood was below standard with bamboo walls in bathroom in whole unit, other than bedroom.Poor security in un
Location: Away from it all
Facilities: Distinctive; Value: Average price, below standard room; Service: Outstanding; Cleanliness: Beautiful;

Posted by , from Australia - SA - Adelaide on 28 Oct. 2013

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5 out of 5
Pros: Peaceful surroundings and lovely atmosphere
Cons: A short distance to Ubud but hotel shuttle bus makes travelling to & from easy
Location: Tranquil

Posted by , from Australia - VIC - Melbourne on 29 Sep. 2013

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5 out of 5
Pros: Close to everything,great beach
Cons: No negatives
Location: Outstanding
Facilities: Nice ; Value: Affordable; Service: Outstanding; Cleanliness: Lovely;

Posted by , from Australia - VIC - Melbourne on 18 Sep. 2013

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4 out of 5
Pros: The Mansion Resort is located at a peaceful and serene location, away from the hustle and bustle of the shopping precincts and markets
Cons: Even though the premises are relatively new and modern, it is time for an upgrade. The place is looking tired.
Location: Tranquil
Facilities: Good; Value: Acceptable price; Service: Courteous; Cleanliness: Pleasant;

Posted by , from Australia - NT - Darwin on 26 Mar. 2013

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About the The Mansion Resort Hotel & Spa

Location Jl. Penestanan, Sayan, Ubud, Bali 80571

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Mansion Resort Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury The Mansion Resort Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Ubud hotel.

  • 79 guestrooms or units
  • 3 levels
  • 5 buildings
  • 3 dining venues
  • Built in 2003
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas


Available in some public areas: Free WiFi , Free wired Internet


Free valet parking , Parking (limited spaces)


  • Airport: Ngurah Rai Intl. Airport (DPS) (38.1 km / 23.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

The Mansion Resort Hotel & Spa offers 79 accommodations with DVD players and minibars. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. LCD televisions come with satellite channels. Business-friendly amenities include desks, safes, and phones. Microwaves and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Indochine Dine N Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Cafe La Terrace - This café serves breakfast, lunch, and dinner. Open 24 hours.

Room service (during limited hours) is available.

Spa Services

  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at The Mansion Resort Hotel & Spa


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No lifts
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 800000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 800000 (one-way), (up to 12 years old)
  • Rollaway bed fee: IDR 500000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansion Resort Hotel
  • Mansion Resort Hotel Ubud
  • Mansion Ubud
  • Mansion Hotel Ubud
  • The Mansion Hotel Ubud
  • The Mansion Resort Hotel & Spa Ubud, Bali
  • The Mansion Resort Hotel And Spa
  • The Mansion Resort Hotel Spa
  • The Mansion Resort & Spa Ubud
  • The Mansion Resort Hotel & Spa Ubud
  • The Mansion Resort Hotel & Spa Hotel
  • The Mansion Resort Hotel & Spa Hotel Ubud

You should know

  • The Mansion Resort Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.