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UMi Tulum

2.5 star property

Photo gallery for UMi Tulum

Restaurant
Master Suite Rooftop Pool
Master Suite Rooftop Pool | Terrace/patio
Master Suite Rooftop Pool | Terrace/patio
Master Suite Rooftop Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
The current price is AU$423
includes taxes & fees
16 June - 17 June

Explore the area

View map
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, Tulum Mayan Ruins
    ‪21 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Garden View Suite

Garden View Suite

Garden View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Private Garden Suite

Private Garden Suite

Private Garden Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite Rooftop Pool

Master Suite Rooftop Pool

Master Suite Rooftop Pool

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for JUNGLE TERRACE SUITE

JUNGLE TERRACE SUITE

JUNGLE TERRACE SUITE

  • Garden view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Terrace/patio

Luxury Room

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Tulum

UMi Tulum places you steps from Tulum Beach and within a 20-minute stroll of Sian Ka'an Biosphere Reserve. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning free continental breakfast is offered between 8:00 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this Zona Hotelera hotel include Tulum Mayan Ruins and Playa Paraiso.

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 19 min walk - 1.7 km
  • Playa Paraiso - 14 min drive - 9.2 km
  • Playa Ruinas - 21 min drive - 11.0 km
  • Tulum Mayan Ruins - 21 min drive - 11.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 66 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬9 min walk
  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪ARCA - ‬11 min walk
  • ‪Casa Banana - ‬8 min walk
  • ‪Secrets Tulum Beach Club - ‬10 min walk

About this property

UMi Tulum

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this Tulum hotel.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
UMi Tulum offers 14 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Beach yoga
  • Free beach club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (99 centimetre high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMI Tulum Hotel

UMI Tulum Tulum

UMI Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at UMi Tulum ?

UMi Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at UMi Tulum ?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at UMi Tulum on 16 June 2026 start from AU$423, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at UMi Tulum ?

Yep, UMi Tulum has a free self car park.

Are there any beaches close to UMi Tulum ?

Yep, UMi Tulum is a short 1-minute walk from Tulum Beach. Fun beach activities include yoga, snorkelling and fishing.

Is there a spa on site at UMi Tulum ?

There's no onsite spa, but this property does offer services like beachside massages.

Does UMi Tulum have a pool?

UMi Tulum has an outdoor pool.

What makes UMi Tulum a romantic place to stay?

A private beach and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at UMi Tulum .

Does UMi Tulum serve breakfast?

Yeah, complimentary continental breakfast is on offer daily between 8:00 AM and noon.

Is there a free airport shuttle available at UMi Tulum ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at UMi Tulum ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at UMi Tulum ?

Check-in begins at 3:00 PM. Check-out time is noon.

UMi Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 83 out of 114 reviews
Rating 8 - Good. 11 out of 114 reviews
Rating 6 - Okay. 9 out of 114 reviews
Rating 4 - Poor. 5 out of 114 reviews
Rating 2 - Terrible. 6 out of 114 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Georgiy

Stayed 4 nights in Feb 2026

10/10 Excellent

Diego

Stayed 6 nights in Jan 2026

10/10 Excellent

Jorge

Stayed 2 nights in Jan 2026

10/10 Excellent

Jasael

Stayed 4 nights in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
😁
Stayed 3 nights in Jan 2026

8/10 Good

Shelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff 10/10
Stayed 5 nights in Jan 2026

10/10 Excellent

Asim

Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew, Placentia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was exceptional—warm, attentive, and genuinely welcoming from the moment we arrived. A special thank you to Diego, Ricardo, and Marisol for their outstanding hospitality and impeccable attention to detail. Even our beach bar servers, Victor and Oscar, went above and beyond to make our stay feel personal and unforgettable. For anyone seeking an intimate, beautifully maintained resort in Tulum, this is truly the place to be.
Stayed 6 nights in Dec 2025

10/10 Excellent

YARIV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

YARIV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stuff and amazing atmosphere beautiful room
Sunrise
Stayed 2 nights in Nov 2025

10/10 Excellent

erinn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
Stayed 3 nights in Nov 2025

10/10 Excellent

Annik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, the room ocean view with rooftop was amazing and the staff was very nice making sure our vacation was perfect, thank you for a great week!
Stayed 7 nights in Nov 2025

4/10 Poor

Rahel

Overall service was not what we expected in that pricerange. Had to switch rooms because of mold. Werent aware of the party music at the weekends
Stayed 7 nights in Nov 2025

8/10 Good

Gaurang, orlando

Stayed 2 nights in Nov 2025

10/10 Excellent

Takayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing food, perfect ambiance and a great location.
Stayed 5 nights in Oct 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, beautiful! Great location, great menu options, staff were great! We can’t wait to come back
Stayed 3 nights in Oct 2025

10/10 Excellent

Sunita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
Stayed 5 nights in Oct 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Overall the hotel was lovely - but I asked a few times why there was nothing being done to manage the outrageous mosquito situation and was told usually they do but they just weren’t now. Every other hotel and restaurant we visited throughout our stay had copal burning as the smoke keeps the mosquitos manageable. I left covered in horrible bites despite going through two bottle of spray. I would wake up with new ones. So… beware.
Stayed 3 nights in Sep 2025

10/10 Excellent

Meredith, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!
Stayed 6 nights in Sep 2025

4/10 Poor

Alisa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!
Stayed 4 nights in Sep 2025

4/10 Poor

TRAKONNIE

Travelled with family
Liked: Staff & service
Communication through WhatsApp was good. The staff responded in a timely matter. Breakfast was good. However, there were cats around the property and my daughter was allergic to them. It was not stayed before booking. Until it was time to check out things were great, but they wanted to charge me a fee to clean the towels because of makeup stains that were washable. They also tried to say it was blood at first. I was very upsetting to have paid and tipped workers cash to then get charge to clean towels after a stay. No one should have to pay to clean towels it’s a hotel towels are common things to account for.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

This hotel is spectacular. When we were there, it was a little bit quiet, but that was perfect because we had a lot of one-on-one attention from the staff and they really took extra care to make sure that we were very comfortable. Riccardo at the front desk was an exceptional host. Highly recommend.
Stayed 1 night in Sep 2025