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Playa Esperanza Hotel Tulum

4.0 star property
On beach with outdoor pool for sandy fun near Tulum Mayan Ruins

Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing
Property video
Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom
Exterior
Cabin, Sea View, Ground Floor

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$126
includes taxes & fees
11 Sept - 12 Sept

Explore the area

View map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Playa Paraiso
    ‪5 min walk‬
  • Las Palmas Public Beach
    ‪5 min walk‬
  • Tulum Mayan Ruins
    ‪7 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Located on the top floor
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

Highlights

Separate bedroom
Fan
Private bathroom
Free bottled water
Daily housekeeping
Located on the top floor
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Located on the ground floor
In-room safe
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

Highlights

Balcony or patio
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

Highlights

Balcony
Separate bedroom
Fan
Private bathroom
Free bottled water
Daily housekeeping
Located on the top floor
In-room safe
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View

Cabin, Sea View

Cabin, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Highlights

Deck/patio
Separate bedroom
Fan
Private bathroom
Free bottled water
Daily housekeeping
Located on the ground floor
In-room safe
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

Highlights

Balcony
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Garden View

Cabin, Garden View

Cabin, Garden View

Highlights

Balcony or patio
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
Located on the ground floor
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

At Playa Esperanza Hotel Tulum you'll be 1.7 km (1 mi) from Tulum Mayan Ruins and 1.1 km (0.7 mi) from Playa Paraiso. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .Spend the day at the beach where you'll find free cabanas. Additionally, you'll find free Wi-Fi in public areas and spa services. Cooked-to-order breakfast is available daily between 9:00 AM and noon. .Attractions within a 15-minute drive of this 4-property class Zona Hotelera hotel include Tulum National Park and Gran Cenote.

What's nearby

  • Playa Paraiso - 5 min walk - 0.5 km
  • Las Palmas Public Beach - 5 min walk - 0.5 km
  • Tulum National Park - 4 min drive - 1.8 km
  • Playa Ruinas - 7 min drive - 1.8 km
  • Tulum Mayan Ruins - 7 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Mulut Jach Ki - ‬10 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Escama - ‬7 min drive
  • ‪Jade Cafe Tulum - ‬6 min drive
  • ‪Liefs - ‬6 min drive

About this property

Playa Esperanza Hotel Tulum

On beach with outdoor pool for sandy fun near Tulum Mayan Ruins
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, spa services, and tour/ticket assistance are also featured at Playa Esperanza Hotel Tulum . Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 14 guestrooms or units
  • Cabanas on the beach (free)
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
Playa Esperanza Hotel Tulum offers 14 accommodations with a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Exterior

Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 46 reviews
The price is AU$111
includes taxes & fees
11 Sept - 12 Sept
Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Playa Esperanza Hotel Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Playa Esperanza Hotel Tulum ?

Playa Esperanza Hotel Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Playa Esperanza Hotel Tulum ?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Playa Esperanza Hotel Tulum on 11 Sept 2025 start from AU$126.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Playa Esperanza Hotel Tulum ?

Yep, Playa Esperanza Hotel Tulum has a free self car park.

Are there any beaches close to Playa Esperanza Hotel Tulum ?

Yep, Playa Esperanza Hotel Tulum is a short 13-minute walk from Playa Paraiso. Fun beach activities include snorkelling, windsurfing and fishing.

Is there a spa on site at Playa Esperanza Hotel Tulum ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Playa Esperanza Hotel Tulum have a pool?

Playa Esperanza Hotel Tulum has an outdoor pool.

Does Playa Esperanza Hotel Tulum serve breakfast?

Yep, cooked-to-order brekkie is offered daily from 9:00 AM to noon.

Is there a free airport shuttle available at Playa Esperanza Hotel Tulum ?

No, Playa Esperanza Hotel Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at Playa Esperanza Hotel Tulum ?

Yep, you can grab a meal at Playa Esperanza Hotel Tulum 's onsite restaurant.

What time are check-in & check-out at Playa Esperanza Hotel Tulum ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Playa Esperanza Hotel Tulum ?

No, pets and service animals are not allowed.

Playa Esperanza Hotel Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 95 reviews
Rating 8 - Good. 15 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Israel

Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2025

8/10 Good

Jim

Liked: Staff & service

Beautiful Beach, Great staff and Decent Rooms

First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
Stayed 8 nights in Apr 2025

8/10 Good

Gaudencio

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 4 nights in Apr 2025

8/10 Good

Mary C

Liked: Cleanliness, staff & service, property conditions & facilities
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quiet - rustic and authentic! The perfect place to a relaxing and true Mexican vibe! The views are gorgeous!
Stayed 1 night in Apr 2025

8/10 Good

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to beach A+

Great hotel. Close to beach
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Stayed 6 nights in Apr 2025

10/10 Excellent

Liliia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

franz

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Expedia must have had the wrong image for this booking (I booked a cabin with a centered bed looking out to the ocean). Upon arrival I was offered a cabin behind the reception desk/next to the restaurant. The staff offered me a room with a sea view but it was again, very much not what I thought I was getting. I am only in town a few days and this truly broke my spirit a bit. I also didn’t realize upon booking that the hotel was in the reserve which requires a $25 usd fee to enter. This was my first time using Expedia for a booking and I don’t think I ever will again. The staff was sweet, though the one receptionist was clearly annoyed with me, but he did try and be helpful. If you’re booking also keep in mind that checkin is at 3pm & the bar/restaurant closes at 5pm.
Stayed 1 night in Mar 2025

6/10 Okay

Florentino

Travelled with partner
Liked: Staff & service
The property is average, they shutdown the electricity twice day for a few minutes, at night some bugs get it to the room, they promise to bring sodas and ice to the room, but if you do no ask for them, they do not provide these, the hotel is located in the Jaguar park, if you go out of the area, you have to pay 3 dollar per person/day to re enter to the hotel/park, very bureaucratic process.
Stayed 6 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose Arias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid
Stayed 5 nights in Feb 2025

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly the hotel we needed

My husband and I had such a unique and wonderful experience here. Yes, our room had no TV or AC, yet it was exactly what we needed - pure peace and relaxation. We booked the ground floor sea front room so we had the beach just steps away. The sound of the waves were soothing and waking up to the sunrise right in front of your room was priceless. We didn't wear shoes once while there since there are a bunch of restaurants within walking distance on the beach side - so we had no need to leave the hotel. We were even able to walk to the Tulum ruins from the beach.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
Stayed 1 night in Jan 2025

6/10 Okay

Luis

Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Stayed 2 nights in Jan 2025

10/10 Excellent

Marwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Dec 2024