Naay Zama
4.0 star property
Hotel with free parking, near Xel-Há Park
Photo gallery for Naay Zama
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pet-friendly
- Pool
- Breakfast available
- Room service
- Spa
- Housekeeping
The current price is AU$137
AU$137
includes taxes & fees
21 May - 22 May
Explore the area
Parque Dos Ojos, Tulum, QROO, 77774
- Xcacel Beach3 min walk
- Xel-Há Park20 min walk
- Dos Ojos Cenote11 min drive
- Tulum Intl. Airport (TQO)58 min drive
Room options
View all photos for Elite Room, Garden View
Elite Room, Garden View
Highlights
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Down duvet
Premium bedding
Private bathroom
- Sleeps 4
- 1 Double Bed and 1 King Bed
View all photos for Deluxe Room, Hot Tub, Garden View
Deluxe Room, Hot Tub, Garden View
Highlights
Balcony or patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Ceiling fan
Down duvet
Premium bedding
- Sleeps 2
- 1 Queen Bed
View all photos for Grand Room, Kitchen, Garden View
Grand Room, Kitchen, Garden View
Highlights
Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Kitchen
Dining table
Smart TV
- Sleeps 6
- 1 King Bed and 2 Double Beds
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About the area
Tulum
At Naay Zama you'll be within just a 5-minute stroll of Xcacel Beach and within 20 minutes of Xel-Há Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs. Other amenities include free Wi-Fi in public areas, free use of bicycles and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 15-minute drive of this 4-property class Tulum hotel, attractions include Tulum Mayan Ruins and Akumal Beach.
What's nearby
- Xcacel Beach - 3 min walk - 0.3 km
- Xel-Há Park - 20 min walk - 1.7 km
- Xcacel-Xcacelito Sanctuary - 5 min drive - 3.1 km
- Riviera Maya Golf Club - 8 min drive - 10.2 km
- Dos Ojos Cenote - 11 min drive - 4.7 km
Getting around
- Tulum Intl. Airport (TQO) - 58 min drive
Restaurants
- Restaurant Kukulkan - 8 min drive
- Restaurante Arlequin - 9 min drive
- Vela Sur - 8 min drive
- Piscis snack bar - 9 min drive
- Los Corales - 8 min drive
About this property
Naay Zama
Hotel with free parking, near Xel-Há Park
There's a restaurant on site. Public spaces have free WiFi. Naay Zama offers its guests an outdoor pool and complimentary bicycles. Spa services, a terrace, and tour/ticket assistance are also featured at Naay Zama. Self parking is free.
Smoking is allowed in designated areas at this 4-star Tulum hotel.
- 6 guestrooms or units
- 2 levels
- Towels for the beach
- Umbrellas for the beach
- Breakfast available (surcharge)
- Self-service laundry
- Front desk (limited hours)
- Tour and ticket information
- Concierge
- Terrace
- Garden
- Smoking in designated areas
- Dining venue
Naay Zama offers 6 air-conditioned accommodations with a safe and a ceiling fan. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs.
Languages
English, Spanish
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
Food and drink
- Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 13 to 28 per person
- A restaurant
- Private picnics
Things to do
- Free bicycle rentals
- Outdoor pool
Conveniences
- Guidebooks
- Laundry facilities
- Limited-hour front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Outdoors
- Beach towels
- Beach umbrellas
- Garden
- In a national park
- Outdoor furniture
- Terrace
Spa
- Body scrubs
- Deep-tissue massages
- Facials
- Hot stone massages
- Prenatal massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Smooth flooring in public areas
- Smooth flooring in room
- Well-lit path to entrance
Room amenities
Bedroom
- Down comforter
- Premium bedding
Bathroom
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided
Food and drink
- Champagne service
- Limited room service
More
- Air conditioning
- Ceiling fan
- Individual decor
- Individual furnishings
- Safe
- Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
- Pets: USD 20 per pet (varies based on length of stay)
- Only dogs are allowed
- Food and water bowls are available Service animals are exempt from fees.
Children and extra beds
- Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: approximately USD 13.00 to 28.00 per person
- Pet fee: USD 20 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Children 18 years old and younger aren't allowed at this property.
Property is also known as
Naay Tulum
Naay Zama Hotel
Naay Zama Tulum
Naay Zama Hotel Tulum
Frequently asked questions
What is the cancellation policy at Naay Zama?
Naay Zama offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Naay Zama?
As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Naay Zama on 21 May 2025 start from AU$137.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Naay Zama?
Yep, Naay Zama has a free self car park.
Are there any beaches close to Naay Zama?
Yep, Naay Zama is a short 3-minute walk from Xcacel Beach. Fun beach activities include snorkelling and swimming.
Is there a spa on site at Naay Zama?
There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.
Does Naay Zama have a pool?
Naay Zama has an outdoor pool.
What makes Naay Zama a romantic place to stay?
A champagne service and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Naay Zama.
Does Naay Zama serve breakfast?
Yep, cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM.
Is there a free airport shuttle available at Naay Zama?
No, Naay Zama does not offer an airport shuttle service.
Is there a bar or restaurant at Naay Zama?
Yep, you can grab a meal at Naay Zama's onsite restaurant.
What time are check-in & check-out at Naay Zama?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Naay Zama?
Dogs are welcome at Naay Zama, with food and water bowls on offer.
Naay Zama Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 5 reviews
10 - Excellent
4
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
8.8/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
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