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Shangri-La Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Luohu with 4 restaurants

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Shangri-La Shenzhen

Photo gallery for Shangri-La Shenzhen

Exterior
Poolside bar
Garden
Horizon Club, Room, 2 Single Beds | Bar (on property)
4 restaurants, breakfast served

Overview of Shangri-La Shenzhen

Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • Popular LocationLuohu Port12 min walk
  • Popular LocationDongmen Pedestrian Street2 min drive
  • Popular LocationHuaqiangbei6 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)40 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Club Lounge
Fridge
LED TV
10 bedrooms
Blackout curtains
Bathrobes
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Club Lounge
Fridge
LCD TV
3 bedrooms
Blackout curtains
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

Highlights

Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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4.4 out of 5, Excellent, (668)
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for 1 night
includes taxes & fees
11 May - 12 May
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About the area

Shenzhen

Shangri-La Shenzhen places you in the centre of Shenzhen, connected to a shopping centre and within a 30-minute stroll of Dongmen Pedestrian Street and Huaqiangbei. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .The buffet restaurant, Coffee Garden, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Added amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Luohu hotel include Shenzhen Convention and Exhibition Center and Splendid China Folk Village.

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

Restaurants

  • 大良毋米粥 - 1 min drive
  • 利苑酒家 - 18 min walk
  • 意合园 - 4 min walk
  • 顶楼 - 4 min walk
  • 大堂酒吧 - 4 min walk

About this property

Shangri-La Shenzhen

Luxury hotel connected to a shopping centre in Luohu with 4 restaurants
Shangri-La Shenzhen offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A kids' pool, a fitness centre, and tour or ticket assistance are also featured at the luxury Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 522 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 32 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Shangri-La Shenzhen?

Shangri-La Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Shenzhen?

As of 27 Apr 2024, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 29 Apr 2024 start from AU$142.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Shenzhen?

Yep, Shangri-La Shenzhen has a free self car park.

Is there a spa on site at Shangri-La Shenzhen?

Yep, there is an onsite spa at Shangri-La Shenzhen. You'll enjoy services like massages.

Does Shangri-La Shenzhen have a pool?

Shangri-La Shenzhen has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Shangri-La Shenzhen?

Shangri-La Shenzhen features a full-service spa, an outdoor pool and 4 restaurants.

What makes Shangri-La Shenzhen a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shangri-La Shenzhen.

Are there hot tubs in the rooms at Shangri-La Shenzhen?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Shenzhen serve breakfast?

Yep, buffet brekkie is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Shenzhen?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Shenzhen?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Shenzhen?

No, pets are not allowed.

Shangri-La Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 1001 reviews" "
Rating 8 - Good. 443 out of 1001 reviews" "
Rating 6 - Okay. 104 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Siuman

Stayed 1 night in Jan 2024

8/10 Good

Li Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is good for Luo Hu If going to Fu Tian can take subway Line 1 to go there
Stayed 1 night in Jan 2024

10/10 Excellent

Jinhuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Chee Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good concierge service
Check in as usual was very smooth. Elva, who was at the concierge was super helpful. She even helped us to buy train tickets to Foshan. She also contacted us on our day of departure to make sure we know exactly how to get to the train station. She also helped us with a lot of good recommendations on where we can go for our meals, given our choice of food.
Stayed 2 nights in Jan 2024

2/10 Terrible

TITAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Shangari la hotel is by far the worst I have stayed. The carpets are dirty and the ceilings are low. There are hundreds of taxis blocking the entrance of the hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Cesar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms needs an upgrade

4/10 Poor

Cesar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room and bathroom needs upgrades

2/10 Terrible

TITAN

Disliked: Cleanliness, staff & service, amenities
Most Shangri-La hotels are very nice. This particilar hotel is ancient. It is old, loud and the staff are not very competent.
Stayed 1 night in Dec 2023

8/10 Good

Kim Lan

Stayed 4 nights in Dec 2023

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, clean, nice people and convenient for shopping.
Stayed 1 night in Oct 2023