4/10 Poor
John
Travelled with family
22 Sept 2025
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This stay was not good.
One of the main reasons I booked this Marriot was the hot tub. When I arrived, I went to see the hot tub and it was closed. Asking around I discovered it had been closed for weeks or months. They still have it in their website. VERY MISLEADING, and far beneath the usual Standards of a Marriot.
The driveway leading into the property seems as though it has been carpetbombed. There were dozens of unavoidable, deep potholes. I had a rental, but would have been furious had I driven my own car.
The building itself is run-down at best, as I would expect from a Red Roof Inn no in Daytona Beach or a 1980’s Las Vegas strip hotel.
Our room was not serviced on one day. They did leave a typed note informing us the room was not “able to be serviced” that day. Marriot? Seriously?
The AC was not very effective and the room was always on the verge of being uncomfortably warm.
There was only one hook to hang a bath towel, and no towel rack. They give you three towels but only leave you one towel hook?
The paint on the wood, on the doors, and door frames was scratched up throughout the hotel showing many years of neglect.
To add insult to injury, I asked the hotel restaurant to borrow a metal spoon so I could eat some Hagen Dasz in my room, and I was told I couldn’t have a spoon unless I ordered food from the restaurant, as though I couldn’t be “trusted” with a used spoon. Overall nowhere near basic Marriot Standards. Won’t be back ever.
John
Stayed 3 nights in Sep 2025