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 Nelly Bay •1 Room
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Peppers Blue on Blue

4.5-star property
123 Sooning Street, Nelly Bay, QLD 1800 796 370
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4.4 out of 5
Excellent!
See all 349 Wotif Reviews

"This property is living by its name - Peppers Blue on Blue. Sounds exotic but this property is very average. The pool has recently been improved which ... " More

By a verified traveller on Sat 21 Aug 2021

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Hotel Description

A luxury stay in Nelly Bay awaits you at Peppers Blue on Blue. Within a 5-minute stroll you'll find Magnetic Island National Park and Nelly Bay Beach within a 20-minute walk. Highlights at this romantic hotel include 2 outdoor swimming pools, a full-service spa, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 69 individually furnished rooms feature free WiFi, balconies, and DVD players. Minibars provide refreshments, and room service makes dining in an option. Nice touches include bathrobes and free toiletries. Coffee/tea makers, safes, and hair dryers are also available. Weekly housekeeping is available.

The restaurant, Boardwalk Restaurant, is open for breakfast, lunch, and dinner. Boardwalk Bar is the hotel's own bar. Added amenities include a marina, free WiFi in public areas, and spa services. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Nelly Bay hotel include Nelly Bay Habitat Reserve and Alma Bay.

Room (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$184* Per night/room 4 Oct. - 5 Oct.

Hotel Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Peppers Blue on Blue ratings based on 349 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Blue on Blue

Everyone (163) Couples (143) Family (41)
3 out of 5
This property is living by its name - Peppers Blue on Blue. Sounds exotic but this property is very average. The pool has recently been improved which is beautiful but our 2 bedroom apartment was very average. Marks on the walls, very limited utensils and food preparation containers. They only had a 2-seater lounge and one sit up chair for the lounge area when we had 4 people in the unit. Our overhead fan/light did not work, our a/c had a “rattle” in it. Both bathrooms did not have extracting fans in them so there bathrooms fogged up.

Posted by on 21 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Peppers GSA

Thanks for taking the time to provide feedback on your recent stay which we will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and we hope you enjoyed the rest of your travels

3 out of 5
Nothing

Posted by on 8 Aug. 2021

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3 out of 5
The property is due for a revamp to continue to be classed as a 4.5 star property. The condition of the property was clean and it is well located.

Posted by on 26 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by Peppers GSA

Thanks for taking the time to provide feedback on your recent stay which we will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and we hope you enjoyed the rest of your travels

4 out of 5

Posted by on 24 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by Peppers GSA

Thanks for taking the time to provide a rating on your recent stay which we will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and we hope you enjoyed the rest of your travels.

4 out of 5
Restaurant wasn’t open for dinner and no room service.

Posted by on 17 May 2021

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Comment from Hotel Management

18 May 2021 by Richard M

Thanks for taking the time to provide feedback on your recent stay which I will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and I hope you enjoyed the rest of your travels. Regards, Richard McArthur General Manager

4 out of 5

Posted by on 11 May 2021

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Comment from Hotel Management

30 Jun. 2021 by Peppers GSA

Thanks for taking the time to provide a rating on your recent stay which we will share with the team as we are always looking at ways to be able to improve on what we do to ensure the best possible experience. Thanks again and we hope you enjoyed the rest of your travels.

5 out of 5
Easy to find, clean & friendly, helpful staff.

Posted by on 10 May 2021

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Comment from Hotel Management

18 May 2021 by Richard M

Thank you for the fantastic review of your recent stay. It is great to see you had a comfortable stay and a positive experience with our staff. They will be delighted to know they made a lasting impression. We hope to welcome you back sometime soon. Sincerely, Richard McArthur General Manager

3 out of 5
Quite disappointed with the hotel. Pictures looked a lot nicer, arrived and it was quite old , they hadn’t properly cleaned the room after last guests and it didn’t have any shampoo etc. I would reconsider next time as it’s expensive

Posted by on 9 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Richard M

Thank you for taking the time to provide feedback on your stay. I am sorry to see that we were not able to meet your expectations but hope that we may have the chance to better look after you in the future. Kind regards, Richard McArthur General Manager

5 out of 5
Quality of the apartment fit out, size and outlook of the lagoon

Posted by on 1 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Richard M

Thanks for the great review following your recent stay with us at Peppers Blue on Blue. We hope to welcome you back sometime. Kind regards, Richard McArthur General Manager

5 out of 5
The pool was excellent! Not good having no restaurant at night. Peolle like to eat out at nights

Posted by on 27 Mar. 2021

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Comment from Hotel Management

13 Apr. 2021 by Richard M

Thanks for the great review. Greta to hear you enjoyed our beautiful swimming pool. We also acknowledge your comments about the restaurant and assure you we are working hard towards being open for all services. Best regards, Richard McArthur General Manager

About the Peppers Blue on Blue

Location 123 Sooning Street, Nelly Bay, QLD 4819

Property Features

As a guest of Peppers Blue on Blue, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, tour/ticket assistance, and barbecue grills are also featured at the luxury Peppers Blue on Blue. Self parking is free. This 4.5-star Nelly Bay hotel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • 7 buildings
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Peppers Blue on Blue offers 69 accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Boardwalk Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Boardwalk Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.00 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Blue
  • Peppers Blue Blue Hotel Nelly Bay
  • Peppers Blue Blue Hotel
  • Peppers Blue Blue Hotel Magnetic Island
  • Peppers Blue Blue Magnetic Island
  • Peppers Blue On Blue Hotel Magnetic Island
  • Peppers Blue On Hotel
  • Peppers Blue On Resort
  • Peppers Blue Blue Nelly Bay

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.