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4.5 out of 5

"Tropical village environment and whilst the accommodation is all close together because we stayed after the school holidays it was a very relaxed envi ... " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

At Island Leisure Resort, you'll be 3.2 km (2 mi) from Magnetic Island Golf Course and 7.7 km (4.8 mi) from Radical Bay. Highlights at this beach aparthotel include an outdoor swimming pool, and in-room kitchens and free WiFi.

You can enjoy a TV with digital channels, and each apartment features a sitting area, a coffee/tea maker, and a ceiling fan. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A hair dryer and free toiletries are also available. Housekeeping is available on request.

The aparthotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the outdoor tennis court and spa tub. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also free self parking, along with the convenience of a ferry terminal shuttle.

With a stay at this 4-star Nelly Bay aparthotel, you'll be 8.3 km (5.2 mi) from Horseshoe Bay Beach and 15.3 km (9.5 mi) from Museum of Tropical Queensland.

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$180* Per night/room 14 Aug. - 15 Aug.

Family Bure

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Queen Bure

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Bure (Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cottage

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Polynesian Villa

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Island Leisure Resort ratings based on 189 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Island Leisure Resort

Everyone (84) Couples (74) Family (31)
5 out of 5
Tropical village environment and whilst the accommodation is all close together because we stayed after the school holidays it was a very relaxed environment. It was a bit disappointing that whilst there was access to the poolside for my sister with disability it was more challenging to get her in & out of the pool but we managed.

Posted by on 13 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Eileen Nethercott - Manager

Thank you for taking the time to submit a review and I'm glad I was able to help you get to the ferry terminal when you taxi didn't arrive.

4 out of 5
This resort was quiet and the owners/managers were helpful. The bathroom had recently been renovated. The only issue we had was that there was no iron or ironing board in the room.

Posted by on 31 Aug. 2019

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Comment from Hotel Management

1 Sep. 2019 by Eileen Nethercott - Manager

Thank you for taking the time to review our resort, glad to hear you enjoyed your stay with us. We do have a laundry room on site with washers, dryers, irons & ironing boards. Kind regards Island Leisure Resort

5 out of 5
The very friendly service, the great facilities, and very affordable price!

Posted by on 9 May 2019

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Comment from Hotel Management

12 May 2019 by Eileen Nethercott - Manager

Thank you. Kind regards Island Leisure Resort

1 out of 5
Unfortunately all we could do was sleep in the accommodation, as friends were not allowed on premises to enjoy a drink or chat with us while there. Staff were very heavy handed escorting a couple out, who had only just arrived, 1 hadn't even entered the room and were told could not be on premises. Expensive place if only able to sleep in the bed. Staff very unfriendly

Posted by on 23 Apr. 2019

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Comment from Hotel Management

3 May 2019 by E Nethercott - Manager - Island Leisure Resort

Unfortunately these guests booked a room for 2 people in a room with one bed and then brought 2 extra people along to sleep in their room. As we cannot allow 4 adults to sleep in one bed, the extra people were politely asked to leave, they refused and had to be escorted off the premises along with their luggage. The safety and peaceful enjoyment of all our guests is our top priority.

1 out of 5
Wrong room different to what I booked for. Misleading by the property owner

Posted by on 31 Jan. 2019

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Comment from Hotel Management

2 Feb. 2019 by Eileen Nethercott - Manager

Hi Anonymous, the room booked online was the same room provided at check in. We do have several other room types available at a higher rate. We would have gladly upgraded you as we believe you made a genuine mistake when booking. Unfortunately we were fully booked due to the Australia Day long weekend so this was not possible. We did our very best to assist you and we are truly sorry that we could not help you enjoy you time with us. We have checked through hundreds of our reviews and we have not found any other complaints of a similar nature and we can guarantee you our listing is definitely not misleading. Kind regards Island Leisure Resort

5 out of 5
Beautiful place, lovely rooms, recommend to anybody after a relaxing stay

Posted by on 29 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Eileen Nethercott - Manager

Much appreciated. Kind regards Island Leisure Resort

5 out of 5
Beautifully presented, extremely well located, quiet and friendly. The Bure accommodation is clean, secure, and comfortable. Covers all the necessary bases and more besides!

Posted by on 13 Dec. 2018

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Comment from Hotel Management

17 Dec. 2018 by Eileen Nethercott - Manager

Thank you very much for a 5 out of 5! Kind regards Island Leisure Resort

4 out of 5
Close to the beach and really nice people to deal with.

Posted by , from Townsville on 1 Oct. 2018

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Comment from Hotel Management

2 Oct. 2018 by Eileen Nethercott - Manager

Thanks Steve!

5 out of 5
We had 4 lovely nights here and enjoyed everything about it. Check in and reception so easy. The rooms are huge with everything you need. Laundry facilities and plenty of clothesline’s to hang out washing. Huge library with great assortment of books to read. The pool was lovely swum everyday, heaps of sun beds, chairs tables outdoor bbq if you want. Shade cover around the area as well, so relaxing out there. Would definitely go back and the Sunbus stops at the door. Easy walk to Nelly Bay ferry too for IGA or Foodworks about 200 metres away.

Posted by on 11 Sep. 2018

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Comment from Hotel Management

12 Sep. 2018 by Eileen Nethercott - Manager

Thanks Carmel for a lovely review.

3 out of 5

Nice spot close to beach

Nice and clean but limited space for hanging clothes. Toilet and bathroom seperated by partition wall open at the top. Dont stay there unless you like the sound of people going to the toilet right in your room cos thats what it sounds like.

Posted by , from melbourne australia on 26 Aug. 2018

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Comment from Hotel Management

28 Aug. 2018 by Eileen Nethercott - Manager

So sorry you could not enjoy your stay with us.

About the Island Leisure Resort

Location 6 Kelly Street, Nelly Bay, QLD 4819

Property Features

Island Leisure Resort offers its guests an outdoor pool, an outdoor tennis court, and a spa tub. There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A library, a terrace, and tour/ticket assistance are also featured at Island Leisure Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Nelly Bay aparthotel.

  • 1 floor
  • 18 guestrooms or units
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Townsville, QLD (TSV) (20.9 km / 13 mi)
  • Property shuttles: Ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Island Leisure Resort offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. This Nelly Bay aparthotel provides complimentary wireless Internet access. Televisions come with digital channels. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 4 and younger are not allowed at this property. All guests older than 4 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property permits only registered guests on site.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.7 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Island Leisure Resort Nelly Bay
  • Island Leisure Resort
  • Leisure Island Resort
  • Island Leisure Hotel Magnetic Island
  • Island Leisure Resort Magnetic Island
  • Island Leisure Magnetic Island
  • Island Leisure Nelly Bay
  • Island Leisure Nelly Bay
  • Island Leisure Resort Nelly Bay
  • Island Leisure Resort Aparthotel
  • Island Leisure Resort Aparthotel Nelly Bay

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Island Leisure Resort offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Children 4 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.