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Best Western Cades Cove Inn

2.5 star property
Hotel in Townsend with free breakfast and fitness centre

Photo gallery for Best Western Cades Cove Inn

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Reception
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$138
includes taxes & fees
19 Dec - 20 Dec

Explore the area

View map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, Townsend Visitor Center
    ‪3 min walk‬
  • Place, The Little River Railroad and Lumber Company Museum
    ‪6 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Microwave
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Whirlpool, Fireplace

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

About the area

Townsend

Best Western Cades Cove Inn places you steps from Shadows of the Past Hiking/Biking Trail and within a short 5-minute stroll of Townsend Visitor Center. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour front desk and a vending machine. Each morning free full breakfast is offered between 6:00 AM and 9:00 AM. .Attractions within a 30-minute drive of this Townsend hotel include Great Smoky Mountains National Park and Cades Cove.

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.3 km
  • Shadows of the Past Hiking/Biking Trail - 3 min walk - 0.3 km
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.5 km
  • Dark Island Swinging Bridge - 7 min walk - 0.7 km
  • Great Smoky Mountains Heritage Center - 2 min drive - 2.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 32 min drive

Restaurants

  • ‪Peaceful Side Social - ‬9 min walk
  • ‪The Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Burgermaster Drive-in - ‬3 min drive
  • ‪Little River Pub And Deli - ‬2 min drive

About this property

Best Western Cades Cove Inn

Hotel in Townsend with free breakfast and fitness centre
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre and a vending machine are also featured at the business-friendly Best Western Cades Cove Inn. Free self parking is available.

This Townsend hotel is smoke free.

  • 54 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site
Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Townsend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

Is parking available at Best Western Cades Cove Inn?

Yep, Best Western Cades Cove Inn has a free self car park.

How much does it cost to stay at Best Western Cades Cove Inn?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Cades Cove Inn on 19 Dec 2025 start from AU$138.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Cades Cove Inn serve breakfast?

Yep, our guests adore the free full breakfast here! Available daily from 6:00 AM to 9:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Cades Cove Inn?

No, Best Western Cades Cove Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Cades Cove Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hot breakfast!
Stayed 2 nights in Sep 2025

8/10 Good

Coy

Liked: Cleanliness, staff & service
We enjoyed our stay. It was clean and convenient to everything. The property needs an update but it was a nice as you can make a 40 year old hotel without major upgrades. Best western has recently removed coffee pots from rooms. That stinks! The breakfast area had good food and coffee starting at 7.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Brett

Stayed 1 night in Sep 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to what I am here for. Clean room. Quite
Stayed 1 night in Sep 2025

10/10 Excellent

Bobbie

All the staff were friendly and welcoming but thoroughly impressed with the staff who was responsible for preparing , upkeeping and welcoming the us and the other guests at breakfast . He never stopped and always with a smile ! He deserves praise !!!!!!
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

6/10 Okay

SANJEEV

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff at the front desk do not match the quality of the Best Western. I asked the front staff if I could get a “light blanket” to sleep in as I was feeling hot and he said “we are out of stock”. Then I asked if I could get a “sheet” to take on me and off course he plainly refused. This is the first time that a hotel like BW didn’t want to accommodate. And at the breakfast time the lady was watching everyone like a “spy”. How can you enjoy your breakfast if you are being watched. Ridiculous people. I like and love the BW but it may change after today.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms are always clean. Little dated but clean, staff is always friendly. We always stay here when I’m Townsend. Would recommend. Prices are always great.
Stayed 1 night in Aug 2025

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, staff & service
Could use some updating as far as bathrooms are concerned. Also be aware that there isn’t a coffee maker in the rooms. Other than that bed was comfortable and room was clean. Also walking distance to many restaurants.
Stayed 1 night in Aug 2025

6/10 Okay

Mariea

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jordan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!
Stayed 4 nights in Aug 2025

4/10 Poor

Darryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room appeared clean at first but the floors were filthy, in just a few minutes to bottoms of our feet were literally black. The bed was okay. Breakfast isn't served until 7 a.m. so we were not able to try that out because we left out early each morning, our choice on that though. My biggest issue was how dirty the floors were.
Stayed 3 nights in Jul 2025

10/10 Excellent

Liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great value
Stayed 1 night in Aug 2025

10/10 Excellent

Bobbie

Liked: Amenities
It was very clean. I liked that they had rocking chairs to set in outside
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the mountains!
Stayed 1 night in Aug 2025

6/10 Okay

Caron

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Pretty good stay

very nice people. Large room. decent breakfast. we were able to check in early, which is always a win. just found hair in the shower, so unfortunate and nasty. otherwise good stay. front desk was very apologetic.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Holly

Liked: Cleanliness
Disliked: Staff & service, amenities
Quite hotel, clean except for a used bar of soap left in the shower which makes you question how clean the shower actually is. The tub did not drain. Asked to have it fixed and after chemicals poured into the drain it did not resolve the issue. It is extremely hard to understand any of the staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Jamie

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged me $40/night pet fee but their website says the fee is only $30/night. Staff wasn’t very friendly.
Stayed 3 nights in Aug 2025