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Sunrise Ridge Resort by Coolvacay

Property class: 3

Photo gallery for Sunrise Ridge Resort by Coolvacay

A resort with a swimming pool surrounded by lounge chairs and umbrellas, set against a backdrop of mountains and autumn foliage.
An indoor swimming pool with a stone floor and wooden beams on the ceiling.
An aerial view of a resort with multiple buildings, a central pool, and a parking area.
A living room with a sofa, armchair, and a table. There is a large window with a view of mountains.
A two-story building with a red door, a covered porch, and hanging flower baskets.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer

Explore the area

View map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • Place, Rocky Top Mountain Coaster
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪5 min drive‬
  • Place, Dollywood
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Condo, 1 Bedroom

A hotel room with a large bed, a TV on a wooden dresser, a window with curtains, and a door leading to another room.

Standard Condo, 1 Bedroom

9.6 out of 10
Exceptional
(39 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Condo, 2 Bedrooms

A hotel room with a large bed, two bedside tables with lamps, a bench, and a view of greenery through the windows.

Standard Condo, 2 Bedrooms

8.8 out of 10
Excellent
(41 reviews)
  • 102 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Pigeon Forge

At Sunrise Ridge Resort by Coolvacay you'll be 2.5 km (1.5 mi) from LeConte Center at Pigeon Forge and 3.4 km (2.1 mi) from Island at Pigeon Forge. .Each condo is individually decorated and features a TV with a DVD player, along with a washer/dryer, free WiFi and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a dining area and a coffee/tea maker are also available. Housekeeping is available on request. .Enjoy access to 2 hot tubs along with an indoor swimming pool and an outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a gym and a sauna. There's also the convenience of free self parking.
View more Condo rentals in Pigeon ForgeOpens in a new window

What's nearby

  • LeConte Center at Pigeon Forge - 3 min drive - 2.4 km
  • Rocky Top Mountain Coaster - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 3.4 km
  • Dollywood - 7 min drive - 3.7 km
  • Titanic Museum - 7 min drive - 6.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 59 min drive

Restaurants

  • ‪Margaritaville Island Hotel - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Azul - ‬6 min drive
  • ‪Downtown Flavortown - ‬7 min drive
  • ‪Junction 35 Spirits - ‬7 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Sunrise Ridge Resort by Coolvacay

As a guest of Sunrise Ridge Resort by Coolvacay, you'll find 2 hot tubs, an indoor pool, an outdoor pool, and a sauna. WiFi is free in public spaces. A fitness centre, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Sunrise Ridge Resort by Coolvacay. Free self parking is available.

This 3-star Pigeon Forge condo is smoke free.

  • 133 guestrooms or units
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Sunrise Ridge Resort by Coolvacay offers 133 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star condo has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hairdryers can be requested.

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Property amenities

Ski

  • Close to skiing
  • Ski area nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Gym
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 133 units
  • Access via exterior corridors
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Frequently asked questions

What is the cancellation policy at Sunrise Ridge Resort by Coolvacay?

Sunrise Ridge Resort by Coolvacay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sunrise Ridge Resort by Coolvacay?

Yep, Sunrise Ridge Resort by Coolvacay has a free self car park.

Does Sunrise Ridge Resort by Coolvacay have a pool?

Sunrise Ridge Resort by Coolvacay has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 11:00 PM (Seasonal outdoor pool open from May to September).

What luxury perks are available at Sunrise Ridge Resort by Coolvacay?

Sunrise Ridge Resort by Coolvacay features 2 hot tubs, an outdoor pool and an indoor pool.

Is there a free airport shuttle available at Sunrise Ridge Resort by Coolvacay?

No, Sunrise Ridge Resort by Coolvacay does not offer an airport shuttle service.

What time are check-in & check-out at Sunrise Ridge Resort by Coolvacay?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Sunrise Ridge Resort by Coolvacay?

No, pets are not allowed.

Sunrise Ridge Resort by Coolvacay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1114 reviews
Rating 8 - Good. 248 out of 1114 reviews
Rating 6 - Okay. 84 out of 1114 reviews
Rating 4 - Poor. 38 out of 1114 reviews
Rating 2 - Terrible. 25 out of 1114 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Area and room was clean, mostly quiet lots of room, several pools great family vacation area
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The room was clean and the view was amazing. All the staff were friendly and my family had a great time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location Easy check out Will be back
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Was very clean and great customer service. Love the place and location.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Nice place for families. Pools are small and seemed packed all the time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was great!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was a very lovely cost effective resort. Everything is clean & maintained very well. Staff is so friendly and helpful.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Room was spacious and comfortable.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was actually pretty great as far as the stay and for the price everyone was nice and always there when I needed something
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very well maintained property, the grounds, the indoor pool and hot tub, outdoor pool. The unit had everything we needed. The location was perfect for us, not too close to the noisy parkway and yet close enough to restaurants, shows and kids activities.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room . Loved the view
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed on this property multiple times over last few years, will stay again...
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Our stay was wonderful. The staff was very helpful. There was an issue, and they made sure it was resolved. The staff also made me feel like they knew me personally. Great stay, would definitely recommend.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was quick and easy. Staff was great and informative. Suite was everything we wanted.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quite location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pools. Kitchens had everything we needed, Liked having two separate bedrooms. Would stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the cost of the room, stayed here each time we came to Pigeon Forge!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no traffic and easy driving to things to see and do in pigeon forge
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Extremely comfortable king size bed Pull out couch bed needs to have a memory foam topper. Kitchen needs more utensils and pans for cooking.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 4 nights in May 2026