Town of Wawayanda Holiday Packages

The staff was very friendly. Check in was immediate and quick. Keys to the room ready in under 2 minutes. The property is neglected. It is also a welfare motel with long term rentals as evidenced by pets, children’s toys, and behaviors of the residents. There is parking available, however it’s overloaded by the people that live there, and also by the inventory of a used car salesman that shares the adjacent connected parking lot. An excessive amount of cars are on the property, they are double and triple parked. The interior of the room was spacious, but needed maintenance and repairs. The bathroom shower was decaying, cracked tiles and tile grout was crumbling. No amount of bleach could clean the embedded grime and turn the decay clean, it requires a total replacement. We did not use the shower as we were not going to stand inside it. My husband is an exterminator has 3 licenses commercial, residential, and community pesticide application. He checked the room thoroughly. It is clean, no bugs. He was impressed and encouraged, which he said is good that they keep the place clean. The sheets were clean, the mattress was also in good condition and free of major staining. The housekeeping did an amazing job given the state of the room’s structural age and condition. We were on the second floor top level, the metal stairs were weakened with rust, creaking, and felt unstable in spots where the rot was the worst. The place was peaceful and quiet at night. Appliances clean & worked

No hot water. It was the worst travel experience I have had.

We spent five incredible nights at Voco during our visit from Canada, and our experience exceeded all expectations. The hotel's hospitality was outstanding, and the location was perfect for exploring the area. A special thank you to Yvette at the front desk, who was always wonderful to chat with and made us feel genuinely welcome. Michael made our checkout process seamless, especially as we were rushing to catch our shuttle. At the restaurant, Estaban not only crafted phenomenal drinks but also shared excellent travel recommendations that enhanced our trip. And Barry from the security team was a highlight of every day, greeting us warmly each time we passed through the lobby and making us feel right at home. Thank you, Voco! We look forward to returning again soon!