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Mama Shelter Toulouse

4.0 star property
Hotel with bars, 7-minute walk to Place du Capitole

Photo gallery for Mama Shelter Toulouse

Restaurant
Restaurant
Outdoor dining
Front of property
MEDIUM MAMA DOUBLE

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is AU$153
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪6 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪14 min drive‬

Room options

View all photos for LARGE MAMA DOUBLE

Premium bedding, pillow-top beds, in-room safe, desk

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for MEDIUM MAMA DOUBLE

MEDIUM MAMA DOUBLE

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Pillow-top bed
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for SMALL MAMA DOUBLE

SMALL MAMA DOUBLE

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Pillow-top bed
Private bathroom
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for XXL MAMA TERRACE

XXL MAMA TERRACE

XXL MAMA TERRACE

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for XXL MAMA FAMILY

XXL MAMA FAMILY

XXL MAMA FAMILY

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

Premium bedding, pillow-top beds, in-room safe, desk

LARGE MAMA DOUBLE ACCESSIBLE

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for XXL MAMA

XXL MAMA

XXL MAMA

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for MEDIUM MAMA TWIN

Premium bedding, pillow-top beds, in-room safe, desk

MEDIUM MAMA TWIN

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Pillow-top bed
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Toulouse

Mama Shelter Toulouse puts you in the heart of Toulouse, within just a 10-minute stroll of Place du Capitole and Saint Etienne Cathedrale. Highlights at this hotel include 2 bars/lounges, a restaurant and a rooftop terrace. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include multilingual staff, luggage storage and a lift. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 4-property class Toulouse City-Centre hotel include Museum of the Augustins and Basilica of Saint-Sernin.

What's nearby

  • Place Wilson - 2 min walk - 0.2 km
  • Capitole de Toulouse - 5 min walk - 0.4 km
  • Place du Capitole - 6 min walk - 0.6 km
  • Saint Etienne Cathedrale - 8 min walk - 0.7 km
  • Basilica of Saint-Sernin - 9 min walk - 0.8 km

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪La Cantine du Bistroquet - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mama Restaurant Toulouse - ‬1 min walk
  • ‪Big Fernand - ‬2 min walk
  • ‪La Grand' Pizzeria - ‬1 min walk

About this property

Mama Shelter Toulouse

Hotel with bars, 7-minute walk to Place du Capitole
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Mama Shelter Toulouse.

This 4-star Toulouse hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
Mama Shelter Toulouse offers 120 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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  • Breakfast available
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includes taxes & fees
15 Feb - 16 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 5 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Mama Shelter Toulouse?

Mama Shelter Toulouse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mama Shelter Toulouse?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on 15 Feb 2026 start from AU$140.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mama Shelter Toulouse?

The closest beach to Mama Shelter Toulouse is Toulouse Plage (9.5 km).

What makes Mama Shelter Toulouse a romantic place to stay?

A champagne service and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Mama Shelter Toulouse.

Does Mama Shelter Toulouse serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mama Shelter Toulouse?

No, Mama Shelter Toulouse does not offer an airport shuttle service.

Is there a bar or restaurant at Mama Shelter Toulouse?

Yep, you can grab a meal at Mama Shelter Toulouse's onsite restaurant.

What time are check-in & check-out at Mama Shelter Toulouse?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mama Shelter Toulouse?

Furry friends are welcome at Mama Shelter Toulouse, with food and water bowls on offer. Just so you know, there's a limit of 5 pets.

Mama Shelter Toulouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 501 reviews
Rating 8 - Good. 94 out of 501 reviews
Rating 6 - Okay. 36 out of 501 reviews
Rating 4 - Poor. 10 out of 501 reviews
Rating 2 - Terrible. 4 out of 501 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party hotel

A chain hotel with a theme and decor geared for younger guests. Rooftop bar, DJ music, and loud and party-like ambiance and music all the time. Great, if that’s your sensibility.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025

10/10 Excellent

Valeriu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great. Really liked the neighborhood and decor. The parking garage is a half block away. Big underground public garage. The staff was very helpful and friendly. Decor is cool. Just felt like a nice place to be.
Stayed 1 night in Jun 2025

10/10 Excellent

Ester Elisabeth

Stayed 4 nights in May 2025

10/10 Excellent

Charline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay.
restaurant ceiling
Classic Room
Bathroom note
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Emma L, Cardiff

Stayed 5 nights in Dec 2024

10/10 Excellent

Sina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Stayed 1 night in Oct 2024

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
Stayed 3 nights in Oct 2024

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, funky decor, friendly staff, very convenient location. Some street noise (as it is on a busy avenue) but nothing that woke us up in the night
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaitung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Brigitte

Liked: Cleanliness

Just about average

It’s terrible that they charge you 50 euros per night for room even though I paid bill already .., it did go back into account in departure. But they should take money before just t as me card details . I e we not use them again
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great spot. Very eclectic and cool. Great restaurant and roof top bar.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No amenities available - bad for travel

There si no shampoo. or any other 4* quality amenities. The excuse was that they are trying to be more ecological - but that would be solved by bottles fixed to the wall to reduce one use plastics. It was a stress to arrive from NYC and have nothing in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024