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Citiz Hotel

4.0 star property
Art Deco hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Citiz Hotel

Lobby
Restaurant
Premium bedding, Select Comfort beds, in-room safe, soundproofing
Front of property
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
  • Capitole de Toulouse
    ‪5 min walk‬
  • Place du Capitole
    ‪6 min walk‬
  • Basilica of Saint-Sernin
    ‪8 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Select Comfort bed
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Toulouse

Citiz Hotel puts you in the heart of Toulouse, within steps of Place Wilson and Chevaux de Bois Carousel. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a 24-hour business centre. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Toulouse City-Centre hotel include Place du Capitole and Cité de l'Espace.

What's nearby

  • Place Wilson - 2 min walk - 0.2 km
  • Capitole de Toulouse - 5 min walk - 0.4 km
  • Place du Capitole - 6 min walk - 0.5 km
  • Basilica of Saint-Sernin - 8 min walk - 0.7 km
  • Cité de l'Espace - 8 min drive - 5.8 km

Getting around

  • Jean-Jaurès Metro Station - 1 min walk
  • Toulouse Matabiau Station - 10 min walk
  • Blagnac Airport (TLS) - 12 min drive

Restaurants

  • ‪Big Fernand Toulouse - ‬1 min walk
  • ‪Les Américains - ‬1 min walk
  • ‪Hippopotamus Steakhouse - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Citiz Hotel

Art Deco hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Citiz Hotel. Parking is available for a fee.

This 4-star Toulouse hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 4 levels
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Citiz Hotel offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. 66-cm flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Toulouse hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 23 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse

Frequently asked questions

What is the cancellation policy at Citiz Hotel?

Citiz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Citiz Hotel?

Yep, Citiz Hotel has a self car park for EUR 23 per day.

Are there any beaches close to Citiz Hotel?

The closest beach to Citiz Hotel is Toulouse Plage (9.5 km).

What makes Citiz Hotel a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Citiz Hotel.

Is Citiz Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Citiz Hotel is a hit with families.

Does Citiz Hotel serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Citiz Hotel?

No, Citiz Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Citiz Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Citiz Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Citiz Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 171 out of 509 reviews
Rating 8 - Good. 222 out of 509 reviews
Rating 6 - Okay. 71 out of 509 reviews
Rating 4 - Poor. 31 out of 509 reviews
Rating 2 - Terrible. 14 out of 509 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing from this hotel was a refrigerator. There is so much to do around and near the hotel, and it is very convenient to the walkable parts of the city. Good location with metro and gar near enough, and the hotel was nice and clean and well organized. Desk staff can easily speak English but allowed me to check in and out in French so i could practice and were patient and clear which i appreciate. I would stay there again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly and helpful staff. Perfect stay
Stayed 5 nights in Feb 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

Good place for the price.

The hotel room was nice, though a little tight. Its in the heart of a lot of the sites and everything is walking distance which is good for the daytime tourist, however it is a double edged sword as many people will be talking loudly while drunk when passing the hotel making it less than ideal for a light sleeper. The staff were curteous and showed us to the room and explained briefly about the city which was nice and will always be appreciated by myself.
Stayed 2 nights in Feb 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Opinion.

I don’t know your clientele, but most foreign hotels I stay at have some TV channels in English. I think you need to boost the technology in the room. Perhaps USB ports for phone charge. I had trouble with WiFi all week and had to shut it off. When it gave me access, I couldn’t download anything. I have unlimited data with AT&T but I imagine some people don’t.
Stayed 7 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I want in a hotel at a fair price.
Stayed 1 night in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruben

Stayed 1 night in Sep 2024

8/10 Good

Julio, Montreal

Business traveller
Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Sep 2024

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining. Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Stayed 2 nights in Sep 2024

8/10 Good

Ulrike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Stayed 1 night in Aug 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ropsonna, Snoqualmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Stayed 4 nights in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Stayed 7 nights in Jun 2024

6/10 Okay

SUNGHAN

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Stayed 4 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Roisin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were super friendly and helpful
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Town centre, good value

Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Syana

Stayed 1 night in Dec 2023

4/10 Poor

Lee

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Noisy, Cramp & only has 1 Lift

Located at one of the busiest cross-junction in Toulouse and next to a night club, it is noisy till the wee hours of the morning especially on weekends. On the last day before leaving (Friday), the only lift was unserviceable and can't be fixed over the weekend. Notice shows it will only be fixed by Monday!. On check-out (Saturday), we all have to carry out baggage down six floors. The rooms are not spacious and quite cramp too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Stayed 2 nights in Oct 2023