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White Crest Apartments

4.0 star property

Photo gallery for White Crest Apartments

Superior Apartment, 3 Bedrooms | View from room
Top Floor Superior Apartment 3 Bedroom | Terrace/patio
50-inch flat-screen TV with cable channels, TV
Superior Apartment, 3 Bedrooms
Superior Apartment, 3 Bedrooms | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View map
397 Esplanade, Torquay, QLD, 4655
  • Place, Esplanade
    ‪1 min walk‬
  • Place, Shelly Beach
    ‪3 min drive‬
  • Place, Hervey Bay Historical Village Museum
    ‪4 min drive‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪9 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Individually decorated, individually furnished, soundproofing

Standard Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 3 Bedrooms, Pool View

Standard Apartment, 3 Bedrooms, Pool View

Standard Apartment, 3 Bedrooms, Pool View

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms | Living area

Superior Apartment, 3 Bedrooms

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Superior Apartment 3 Bedroom

Individually decorated, individually furnished, soundproofing

Top Floor Superior Apartment 3 Bedroom

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom (1 Queen Bed)

Standard Apartment, 1 Bedroom (1 Queen Bed)

Standard Apartment, 1 Bedroom (1 Queen Bed)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms (2 Queen Beds)

Standard Apartment, 2 Bedrooms (2 Queen Beds)

Standard Apartment, 2 Bedrooms (2 Queen Beds)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Hervey Bay

A luxury stay in Hervey Bay awaits you at White Crest Apartments. Within steps you'll find Esplanade and Shelly Beach within a 20-minute stroll. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a washer/dryer, free WiFi and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a dining area and a private garden are also available. Weekly housekeeping is available. .Enjoy the outdoor swimming pool, outdoor tennis court, Hot tub and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking.
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What's nearby

  • Esplanade - 1 min walk - 0.1 km
  • Shelly Beach - 3 min drive - 1.6 km
  • Duggan Conservation Park - 4 min drive - 1.9 km
  • Hervey Bay Historical Village Museum - 4 min drive - 1.9 km
  • Urangan Pier - 9 min drive - 6.1 km

Getting around

  • Hervey Bay, QLD (HVB) - 8 min drive

Restaurants

  • ‪French Bakehouse - ‬16 min walk
  • ‪Enzo's on the Beach - ‬14 min walk
  • ‪Torquay Hotel - ‬7 min walk
  • ‪Banksia Seafood and Grill - ‬4 min walk
  • ‪Thai Diamond Restaurant - ‬13 min walk

About this property

White Crest Apartments

White Crest Apartments offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a hot tub. WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at the luxury White Crest Apartments. Self parking is free.

This 4-star Hervey Bay apartment is smoke free.

  • 21 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
White Crest Apartments offers 21 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

This Hervey Bay apartment provides complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Fenced pool
  • Hot tub
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Bed rails
  • Children's games
  • Children's pool
  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Games

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Yard

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Near the boardwalk/promenade
  • On the waterfront

Things to do

  • Children's pool
  • Outdoor tennis court
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 21 units
  • 5 floors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
contact hotel prior to day of arrival if traveling with a service animal for pre-aproval.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. The property is professionally cleaned.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

White Crest
White Crest Apartments
White Crest Luxury
White Crest Luxury Apartments
White Crest Luxury Apartments Torquay
White Crest Luxury Torquay
White Crest Luxury Apartments Hervey Bay/Torquay, Australia
White Crest Luxury Apartments Apartment Torquay
White Crest Luxury Apartments Apartment
White Crest Luxury Apartments Hervey Bay/Torquay
White Crest s Torquay
White Crest Luxury Apartments
White Crest Apartments Torquay
White Crest Apartments Apartment
White Crest Apartments Apartment Torquay

Frequently asked questions

Is parking available at White Crest Apartments?

Yep, White Crest Apartments has a free self car park.

Are there any beaches close to White Crest Apartments?

Yep, White Crest Apartments is a short 18-minute walk from Shelly Beach. Fun beach activities include windsurfing, kayaking and sailing. You can also find boat tours.

Does White Crest Apartments have a pool?

White Crest Apartments has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at White Crest Apartments?

This property features an outdoor pool, as well as a private yard and a living room.

What makes White Crest Apartments a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at White Crest Apartments.

Is there a free airport shuttle available at White Crest Apartments?

No, White Crest Apartments does not offer an airport shuttle service.

What time are check-in & check-out at White Crest Apartments?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at White Crest Apartments?

No, pets are not allowed.

White Crest Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 271 reviews
Rating 8 - Good. 106 out of 271 reviews
Rating 6 - Okay. 23 out of 271 reviews
Rating 4 - Poor. 9 out of 271 reviews
Rating 2 - Terrible. 2 out of 271 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peta

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic! Incredibly clean, very spacious & great view too. The location was very central & staff were so helpful & friendly.
Stayed 2 nights in Feb 2026

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very polite & helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, the apartment is spacious and clean. The hostess Jeanette is fantastic, very kind and accommodating offering some great local places to visit and dine at. Will be back again!
Stayed 2 nights in Dec 2025

10/10 Excellent

michael, GRAND HAVEN

Stayed 2 nights in Nov 2025

10/10 Excellent

STUART

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location to go for a walk. A few places to eat just a few minutes walk away.
Stayed 2 nights in Nov 2025

6/10 Okay

Roger

Disliked: Cleanliness, amenities
The Unit could do with a good up date and clean. When we arrived the bathroom and kitchen floors were sticky. The smell under the sink in the kitchen and in the hall way were really bad. There are holes in the gause on the window in the bathroom, letting in blowflies and other insects.
Stayed 7 nights in Nov 2025

10/10 Excellent

Rossalyn

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience from start to finish was great. Staff and owners friendly and welcoming. The apartment spacious and and the little details made the difference. Would 100% stay again!
Stayed 2 nights in Oct 2025

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

glenn

Liked: Cleanliness, property conditions & facilities
The lift was broken during our stay due to Cyclone Alfred flooding some months before. This required climbing 3 flights of stairs. They only have Foxtel which dosnt work all the time. Id suggest getting netflix. However the staff were excellent and friendly and helped with the luggage. Id stay there again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Marc, Mernda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff Stairs were a pain tho but understand
Stayed 2 nights in Aug 2025

8/10 Good

T

Travelled with group
Liked: Cleanliness, room comfort

Great lication

Great location. Well set up. Lift was not working when we were there.
Stayed 2 nights in Jul 2025

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Lifts not working, spa not working
Stayed 4 nights in May 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean. Very friendly staff. Would definitely return.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Jan 2025

10/10 Excellent

Nichola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely be back. The staff were amazing and so helpful. They all went above and beyond in every way. The room was excellent and comfortable. I only wish we had stayed longer.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Highly recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Corinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There wasn't 1 single thing that i could find a fault in. All staff were fantastic, apartment was perfectly clean & exactly as described
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly, close to restaurants
Stayed 2 nights in Jul 2024

10/10 Excellent

Franco

Liked: Cleanliness, room comfort
Very happy with stay very friendly people and perfect position Will be back
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet area, apartment was clean neat and tidy. On-site parking was good. Didn’t get to use pool or other outdoor facilities as only had a short stay but facilities looked ok.
Stayed 3 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, room comfort
Check in changed from reception to key in safe about 2 hours before check in was due to shut. No hassle though. Room was spacious but a little dark - think I might have booked ground floor room but not sure. Good area for beach/coffee/eating.
Stayed 3 nights in May 2024

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities
The lounge chairs were terrible. The owners need to sit in them and I am sure they would be buying a new one very quickly. Spoilt our time to relax in . Everything thing else was really good. The bed so comfortable, the unit itself was very out dated, wouldn’t take much to bring up to the standard of the charges. Cleaners were excellent and kitchen was lovely to cook in. Sorry , but will be choosing another unit at White Crest for our next stay. Staff wonderful. Thank you. Russ and Jen.
Stayed 3 nights in Apr 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Caren

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, clean and tidy, it's a little older but the size more than makes up for that. I feel it would be better without so many pictures, that may sound wierd but every space has a picture and it's actually them that make the space look older.
Stayed 4 nights in Feb 2024