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The Heritage Hotel

3.0 star property
Beachfront, with indoor pool

Photo gallery for The Heritage Hotel

Terrace/patio
Exterior
Breakfast, lunch, dinner served; beach views
Property grounds
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is AU$171
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Place, Torre Abbey
    ‪8 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.6 out of 10
Excellent
(22 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 12 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 5 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
  • 12 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Torquay

At The Heritage Hotel you'll be within just a 10-minute stroll of Princess Theatre and Torquay Marina. Highlights at this beachfront hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Appleby's, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of free self parking. .In proximity to this 3-property class Torquay City Centre hotel you'll find Dartmoor National Park.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.2 km
  • Princess Theatre - 5 min walk - 0.4 km
  • Torquay Marina - 5 min walk - 0.4 km
  • Riviera International Conference Centre - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪TQ Beerworks - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cafe One Hundred - ‬9 min walk
  • ‪Pier Point - ‬6 min walk
  • ‪Visto Lounge - ‬4 min walk

About this property

The Heritage Hotel

Beachfront, with indoor pool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An indoor pool, a terrace, and an arcade/games room are also featured at the business-friendly The Heritage Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Torquay hotel.

  • 24 guestrooms or units
  • 3 levels
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Deli
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Heritage Hotel offers 24 accommodations with coffee/tea makers and a hairdryer. 20-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Restaurant
Abbey Sands Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 882 reviews
The price is AU$97
includes taxes & fees
4 Jan - 5 Jan 2026
Abbey Sands Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

What is the cancellation policy at The Heritage Hotel?

The Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heritage Hotel?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at The Heritage Hotel on 28 Dec 2025 start from AU$171.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heritage Hotel?

Yep, The Heritage Hotel has a free self car park.

Are there any beaches close to The Heritage Hotel?

Yep, The Heritage Hotel is a short 8-minute walk from Torre Abbey Sands. Fun beach activities include snorkelling, windsurfing and fishing. You can also find boat tours.

Does The Heritage Hotel have a pool?

The Heritage Hotel has an indoor pool. The pool is open 8:00 AM to 9:00 AM.

Is The Heritage Hotel family-friendly?

You bet! With amenities such as an arcade and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Heritage Hotel is a hit with families.

Does The Heritage Hotel serve breakfast?

Yep, free cooked-to-order brekkie is available weekdays from 7:30 AM to 10:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Heritage Hotel?

No, The Heritage Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Heritage Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner. The dining venue is closed on Sunday.

What time are check-in & check-out at The Heritage Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Heritage Hotel?

No, only service animals are allowed.

The Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 114 out of 271 reviews
Rating 8 - Good. 93 out of 271 reviews
Rating 6 - Okay. 36 out of 271 reviews
Rating 4 - Poor. 19 out of 271 reviews
Rating 2 - Terrible. 9 out of 271 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.
Stayed 3 nights in Aug 2025

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

6/10 Okay

Sonya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.
Stayed 1 night in Aug 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and bar nice views from bar over Torquay beach, breakfast was nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Mason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and nice staff
Stayed 7 nights in Aug 2025

8/10 Good

Jaswant

Travelled with family
Liked: Cleanliness, property conditions & facilities

Stay in torquay

Double Bed sinking in the middle. Had a family room with 2 double and a single. Room was spaces and big, very lean, room cleaning also verry good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service - Fab Location

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service

Worth the money.

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.
Stayed 1 night in Jul 2025

6/10 Okay

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.
Stayed 1 night in Jul 2025

8/10 Good

Olly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Excellent location and free car park and breakfast was a bonus
Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Disliked: Cleanliness
On arrivakb
Stayed 1 night in Jul 2025

6/10 Okay

Akua

Stayed 1 night in Jul 2025

4/10 Poor

Greg

Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic base for a short stay in Torquay
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini-Break

4 night stay ,very comfortable,friendly and enthusiastic staff made for an enjoyable stay.No problem with facilities which were kept to a high standard The Heritage is an informal hotel which makes for a relaxing stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Josette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in May 2025

6/10 Okay

L

Business traveller
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal short stay hotel with parking available

Short solo stay. parking available as arrived early. Room spacious and clean Breakfast excellent. Close to town centre theatre and beach
Stayed 3 nights in May 2025