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The Heritage Hotel

3.0 star property
Beachfront, with indoor pool

Photo gallery for The Heritage Hotel

Terrace/patio
Breakfast, lunch, dinner served; beach views
Property grounds
View from property
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Parking included
The current price is AU$259
includes taxes & fees
20 June - 21 June

Explore the area

Map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY
  • Torre Abbey Sands
    ‪1 min walk‬
  • Princess Theatre
    ‪5 min walk‬
  • Torre Abbey
    ‪8 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪34 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 12 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 5 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

About the area

Torquay

At The Heritage Hotel you'll be within just a 10-minute stroll of Princess Theatre and Torquay Marina. Highlights at this beachfront hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Appleby's Bar And Restaur, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of free self parking. .With a stay at this 3-property class Torquay City Centre hotel, you'll be 19.1 km (11.9 mi) from Dartmoor National Park.

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.2 km
  • Princess Theatre - 5 min walk - 0.4 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Inner Harbour - 9 min walk - 0.8 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Loungers Visto Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Calypso Coffee Company - ‬13 min walk
  • ‪Rock Garden - ‬12 min walk

About this property

The Heritage Hotel

Beachfront, with indoor pool
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An indoor pool, a terrace, and an arcade/games room are also featured at the business-friendly The Heritage Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Torquay hotel.

  • 24 guestrooms or units
  • 3 levels
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Deli
  • Front desk (limited hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Heritage Hotel offers 24 accommodations with coffee/tea makers and a hairdryer. 20-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Polish, Romanian, Thai

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4.2 out of 5, Very good, 1,005 reviews
The price is AU$177
includes taxes & fees
29 June - 30 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's Bar And Restaur

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

What is the cancellation policy at The Heritage Hotel?

The Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heritage Hotel?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at The Heritage Hotel on 20 June 2025 start from AU$259.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heritage Hotel?

Yep, The Heritage Hotel has a free self car park.

Are there any beaches close to The Heritage Hotel?

Yep, The Heritage Hotel is a short 8-minute walk from Torre Abbey Sands. Fun beach activities include snorkelling, windsurfing and fishing. You can also find boat tours.

Does The Heritage Hotel have a pool?

The Heritage Hotel has an indoor pool. The pool is open 8:00 AM to 9:00 AM.

Is The Heritage Hotel family-friendly?

You bet! With amenities such as an arcade and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Heritage Hotel is a hit with families.

Does The Heritage Hotel serve breakfast?

Yep, free cooked-to-order brekkie is available weekdays from 7:30 AM to 10:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Heritage Hotel?

No, The Heritage Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Heritage Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Heritage Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at The Heritage Hotel?

No, only service animals are allowed.

The Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 233 reviews
Rating 8 - Good. 82 out of 233 reviews
Rating 6 - Okay. 33 out of 233 reviews
Rating 4 - Poor. 15 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Saved by the pool

Two of the booked rooms were basically motel rooms which opened right into the car park. Both of which were right under the beer garden terrace which lead to lots of noise in the rooms. Niether of the motel style rooms had working heating, resulting in the staff having to provide a plug in radiator for one of them. This would have been fine except the rooms lacked accessible plugs in the first place. Notably there were also no fire evacuation details in either of the motel rooms. The rooms were showing their age and looked like they hadn't aged well. The only saving grace was the pool that the little one enjoyed as much as possible.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Gareth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok just for a night while working in the area

Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am. Drunks in bar very loud, avoid if you are travelling with children.
Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I. Enjoyed my stay however I was travelling by myself and the room I was put in was more like a family roo. With 2 double beds and a single
Stayed 1 night in Oct 2024

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the old door locks on the room for security.
Stayed 1 night in Oct 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators or lifts
Stayed 1 night in Oct 2024

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

BUSINESS TRIP TO TORQUAY

EXCELLENT HOTEL
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Good
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jerry

Stayed 1 night in Jul 2024

10/10 Excellent

Gina

Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

In a word Fantastic The location, room and staff
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pub not hotel.

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

10/10 Excellent

Beverley

Stayed 1 night in Mar 2024

6/10 Okay

b

Liked: Cleanliness, staff & service
Disliked: Room comfort

Pros + 2 specific cons

Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights. The staff were very friendly. Breakfast was good and what topped it up was the view whilst eating overlooking the sea. Room was quiet and comfortable. I would definitely stay again if I was in the area and I would recommend this hotel
Stayed 3 nights in Feb 2024

8/10 Good

Laurie

Stayed 1 night in Feb 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort

Would stay again

Nice location, no issues parking. Hotel rooms are a little tired and dated, but comfortable. Staff are lovely
Stayed 2 nights in Jan 2024