Top End Holiday Packages

This place is a dump. The rooms are ratty. We checked in and our air conditioning did not work and water was backed up in the sink. We went to the front desk and told them and checked out. They said they entered our concerns in the system. We tried to get a refund through Expedia. Expedia called the location and said they would not refund because we did not call engineering. We actually went downstairs and told the person at the front desk. They entered our concerns, but the staff on the phone with Expedia said they had no notes and disconnected the call. This place is shabby at best. The staff does not care and honestly some of the guests we saw there were questionable at best. Much better places to stay.

I liked how close the beach was and that you can walk and find many restaurants. I did not like how slow the elevator was, but this is minor. Staff was always helpful.

The hotel was very nice and spacious. Pool was excellent. Everything was clean and location was great. However, staff seemed extremely entitled and came across as not wanting to be helpful or even wanting to be there.

Superb motor hotel rehab to boutique spot. Great, helpful staff, and terrific location to Venice Beach. I'd book again for sure.