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Hotel Description

A family-friendly stay in Tongariro National Park awaits you at Skotel Alpine Resort. Within a 5-minute stroll you'll find Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake within a 20-minute walk. Highlights at this ski hotel include a restaurant, free self parking, and a bar/lounge.

Enjoy the gym and spa tub. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of an area shuttle.

Near this 3.5-star Tongariro National Park hotel, you'll find Tongariro National Park.

Backpacker Double, Shared Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$71* Per night/room 23 Apr. - 24 Apr.

Cabin

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Backpacker Queen En-suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Tongariro Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ruapehu Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Skotel Alpine Resort ratings based on 131 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Skotel Alpine Resort

Everyone (66) Couples (16) Family (41)
4 out of 5
beautiful landscape views

Posted by on 28 Dec. 2023

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Comment from Hotel Management

25 Jan. 2024 by Kaz

Thank you Kelly

5 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

20 Dec. 2023 by Kaz

Thank you so much Yoseph, most appreciated.

5 out of 5
The service was very good. The restaurant and bar are comfortable and good service. The room 315 had a breakfast plate and tablespoon missing. I slept well and the room was heated on my arrival, which was pleasant. I highly recommend this place to my friends.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

14 Sep. 2023 by Connor

Thank you for the glowing review! Really sorry if anything was missing from your room, we would happily provide anything that was missing whenever asked. Please come back and visit us again soon. The mountain calls for you to return.

5 out of 5

Posted by on 31 Aug. 2023

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Comment from Hotel Management

25 Sep. 2023 by Kaz

Thank you, most appreciated Justine

5 out of 5
Clean, warm, dry and just a little bit dated. Very comfortable. Perfect place to stay if your going to Whakapapa Ski field. Nice means and great views from the bar.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

14 Sep. 2023 by Connor

Thank you for the honest feedback, Nathan! Rustic and cozy is what we aim for. And this is as close to the Whakapapa ski field as one can get. A 5 minute drive and you're at the foot of the slopes :)

4 out of 5

Posted by on 27 Jul. 2023

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Comment from Hotel Management

15 Sep. 2023 by Connor

Thanks so much, Gerry! It was delightful to host you. Please come back any time :)

4 out of 5
The area is awesome you can see the snowy mountain, the staff is good but I encounter 1 staff lock of smile, lol.. the food is elegant, the parking lots are too dark, you should put a movement sensory light so it will light up the darkness.. all in all I'm satisfied. Thnx.. hoping to book to u again soon..

Posted by on 23 May 2023

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Comment from Hotel Management

23 Jun. 2023 by Kaz

Thank you for choosing to stay with us Sancho.

3 out of 5
Our room was at the end of the building and was very noisy.

Posted by on 10 Apr. 2023

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Comment from Hotel Management

11 Apr. 2023 by Kaz

Thank you for choosing to stay in our busy backpackers Luke.

5 out of 5
Stayed in a cabin, was very spacious and the bed was so soft and amaaaazingly comfortable. Staff were friendly, food was delicious and i do recommend the croissants at breakfast. Will return for sure

Posted by on 15 Jan. 2023

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Comment from Hotel Management

15 Jan. 2023 by Kaz

Thank you so much Jess, much appreciated by all of us at Skotel.

5 out of 5
Friendly owners

Posted by on 30 Jan. 2022

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Comment from Hotel Management

30 Jan. 2022 by Kaz

Thanks Jonathan, much appreciated.

Renovations + Closures

The following facilities are closed on Sunday, Friday, and Saturday:

  • Full-service spa
  • Sauna
  • Spa tub

Property Features

Relax in the spa tub after a day on the slopes or enjoy the use of a fitness center. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

  • 48 guestrooms or units
  • 2 levels
  • 6 buildings
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1986
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle within 90 kilometers, train station pick-up, and ski shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Housekeeping (daily)
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.

Skotel Alpine Resort has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Skotel Alpine Resort offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 25–30 for adults, and NZD 12–15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Skotel Alpine Backpackers
  • Skotel Alpine Resort Hotel & Backpackers
  • Skotel Alpine Resort Hotel & Backpackers Whakapapa
  • Skotel Alpine Resort Whakapapa
  • Skotel Alpine Resort
  • Skotel Alpine Whakapapa
  • Skotel Alpine
  • Skotel Alpine Hotel Whakapapa Village
  • Skotel Alpine Resort Tongariro National Park
  • Skotel Alpine Tongariro National Park
  • Skotel Alpine Resort Hotel Backpackers
  • Skotel Alpine Resort Hotel
  • Skotel Alpine Resort Tongariro National Park
  • Skotel Alpine Resort Hotel Tongariro National Park

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.