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Skotel Alpine Resort

3.5 star property
Family-friendly ski hotel with a restaurant

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Photo gallery for Skotel Alpine Resort

Indoor spa tub
Ngauruhoe Room | Balcony view
Exterior
Individually decorated, individually furnished, free WiFi, bed sheets
Family Room | Shared kitchen facilities
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Your area essentials

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Popular LocationTongariro National Park Whakapapa Visitor Centre4 min walk
  • Popular LocationTongariro National Park5 min drive
  • Popular LocationWhakapapa Ski Area9 min drive
  • AirportTaupo (TUO)75 min drive

Room options

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Fridge
Separate bedroom
Shower/bath combination
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite | Bathroom

Backpacker Queen En-suite

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Rainfall showerhead
Shared/communal kitchen
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Shared/communal kitchen
Daily housekeeping
Baby bath
High chair
Children's books
  • 7.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Cabin

Cabin

Cabin

Highlights

Furnished balcony
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Hairdryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Hairdryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Highlights

Individually furnished
Individually decorated
Heating
Shared/communal kitchen
Daily housekeeping
Baby bath
High chair
Children's books
  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Hairdryer
Rainfall showerhead
Shared/communal kitchen
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Private bathroom
Hairdryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Highlights

Individually furnished
Individually decorated
Heating
Shared/communal kitchen
Daily housekeeping
Baby bath
High chair
Children's books
  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

Similar properties

Front of property
The Park Hotel Ruapehu
Hot tub
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (1000)
The price is AU$145
for 1 night
includes taxes & fees
27 May - 28 May
The Park Hotel Ruapehu

About the area

Whakapapa

A family-friendly stay in Tongariro National Park awaits you at Skotel Alpine Resort. Within a 5-minute stroll you'll find Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake within a 20-minute walk. Highlights at this ski hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the gym, Hot tub and sauna. Added amenities include free WiFi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. There's also the convenience of an area shuttle. .Near this 3.5-property class Tongariro National Park hotel, you'll find Tongariro National Park.

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 4 min walk
  • Taranaki Falls - 1 min drive
  • Mt Ngauruhoe - 4 min drive
  • Tongariro National Park - 5 min drive
  • Whakapapa Ski Area - 9 min drive

Getting around

  • Taupo (TUO) - 76 min drive

Restaurants

  • Tussock Bar and Restaurant - 4 min walk
  • Lorenz's Bar and Cafe Ruapehu - 9 min drive

About this property

Skotel Alpine Resort

Family-friendly ski hotel with a restaurant
After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a fitness centre and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tongariro National Park hotel.

  • 48 guestrooms or units
  • 2 levels
  • 6 buildings
  • Conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1986
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Dining venue
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 90 kilometres
  • Train station pick-up and drop-off shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 25 to 30 for adults and NZD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's toys
  • Highchair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Friday and Saturday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 25 to 30 for adults and from NZD 12 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

What is the cancellation policy at Skotel Alpine Resort?

Skotel Alpine Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Skotel Alpine Resort?

Yep, Skotel Alpine Resort has a free self car park.

Is Skotel Alpine Resort family-friendly?

You bet! With amenities like an arcade and laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise Skotel Alpine Resort is a hit with families.

Does Skotel Alpine Resort serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Skotel Alpine Resort?

No, Skotel Alpine Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Skotel Alpine Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Skotel Alpine Resort?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Skotel Alpine Resort?

No, only service animals are allowed.

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 638 reviews" "
Rating 8 - Good. 268 out of 638 reviews" "
Rating 6 - Okay. 90 out of 638 reviews" "
Rating 4 - Poor. 29 out of 638 reviews" "
Rating 2 - Terrible. 8 out of 638 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Pixie

Travelled with partner
Disliked: Amenities, property conditions & facilities
The soaps and shampoo provided were very small. Tha bathtub was extremely slippery. The bed had an indent on one side. Room was musty and eventhough there is no ac in the rooms, they should at least offer some portable fans. We opened the sliding door but there was no screen to stop the bugs from entering.
Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to National park. Very convenient
Stayed 2 nights in Jan 2024

10/10 Excellent

Migdaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, in a beautiful environment. Everything very clean and relax. We enjoyed very much the area around the fire place. The food was excellent. Overall a nice atmosphere. Reasonable prices. Highly recommend it.
Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in the park. We booked a low end room. Would definitely stay there again
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Yongsun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking holiday. Good facilities for selfcatering.
Stayed 4 nights in Jan 2024

6/10 Okay

Danny Chin Hock

Travelled with family
Liked: Room comfort
one night of quick accommodation
The location is great for people who plan to go hiking in this national park. There is a restaurant serving decent Western food. We ordered pasta carbonara which was quite tasty. But the fish and chips were not up to the standard. Check-in was easy and handled by a friendly chap. The room was decent-sized for a big Q bed and a single bed for my teenage son. The water pressure is good, but the bathroom didn't have proper ventilation which is always one of my pet peeves whenever I stay at any hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Lilibeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in Chalet 1 and it has big enough space for our family, our two big bags and four carry ons. This cabin has a deck and a dedicated parking for our vehicle. There’s a towel warmer in the shower area and the entry hall. Entry to the accommodation was just wide enough to lug a bag. It was a bit tricky going to the shower area coming from the inside as the doors both swing outwards but we found a way to make it work. My children loved that the Wifi still works in the public carpark at the bottom of Ngauruhoe Terrace. Breakfast buffet is $25 and feels expensive for what’s on offer. Not sure if it was the weather or poor lighting in the restaurant but somehow it affected the palatability of the food. For dinner it was a hit for my my husband and myself (we ordered the salmon and vegan lasagna), but a miss for my two children (they ordered the pasta of the day and the fish and chips). Pasta was too creamy and the fish batter was not that crispy. The clouds parted on our last day and Mount Ngauruhoe showed itself. We love that we have a good view of it from the deck. Overall it was a good stay. This accommodation is positioned well for exploring the national park.
Stayed 2 nights in Jan 2024

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful Location, Smelly Rooms
Perfect location for hiking in the park. The outdoor patio at the bar has a great view and great staff, however our room smelled disgusting. We visited in the summer but the room still smelled like sweaty ski gear. Would recommend for the location, but the resort could use a major refresh.
Stayed 2 nights in Jan 2024