Entire apartment

Alpine Chalets

3.0 star property

Room options

View all photos for Panoramic Studio Suite, Top Floor

Panoramic Studio Suite, Top Floor

Panoramic Studio Suite, Top Floor

  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio, Ensuite

Hypo-allergenic bedding, blackout curtains, free WiFi, bed sheets

Deluxe Studio, Ensuite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, Ensuite

Deluxe Studio, Ensuite

Deluxe Studio, Ensuite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

About the area

National Park Village

At Alpine Chalets, you'll be 15.3 km (9.5 mi) from Tongariro National Park Whakapapa Visitor Centre and 15.5 km (9.7 mi) from Taranaki Falls. .You can enjoy Smart televisions with digital channels, and each apartment features free WiFi. A microwave and free toiletries are also available. .This smoke-free apartment building offers free WiFi in public areas, a terrace and a garden. Added amenities include ski storage, a picnic area and express check-in. There's also the convenience of free self parking.
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What's nearby

  • Fishers Track - 14 min walk - 1.3 km
  • Marton Sash and Door Cycling Park - 14 min walk - 1.3 km
  • Tongariro National Park - 4 min drive - 7.1 km
  • Tongariro National Park Whakapapa Visitor Centre - 12 min drive - 19.3 km
  • Whakapapa Ski Area - 17 min drive - 25.3 km

Getting around

  • Taupō Airport (TUO) - 65 min drive

Restaurants

  • ‪Schnapps Bar - ‬1 min walk
  • ‪Spiral Bar - ‬4 min walk
  • ‪The Station - ‬10 min walk
  • ‪Macrocarpa Cafe - ‬4 min walk
  • ‪AmyJade’s - ‬1 min walk

About this property

Alpine Chalets

Alpine Chalets offers its guests a terrace, ski storage, and a garden. WiFi is free in public spaces. Alpine Chalets also features a picnic area, express check-in, and express check-out. Self parking is free.

This 3-star National Park Village apartment is smoke free.

  • 12 guestrooms or units
  • Ski equipment storage
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
Alpine Chalets offers 12 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. 36-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Reception
The Park Hotel Ruapehu
National Park Village
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,004 reviews
The price is AU$119
includes taxes & fees
16 June - 17 June
The Park Hotel Ruapehu

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski storage

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch Smart TV with digital channels

Outdoor areas

  • Deck/patio
  • Garden
  • Picnic area
  • Terrace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Ski storage
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Spelunking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 12 units
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Garden
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For same day bookings, please contact the property using the information on the reservation confirmation received after booking.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

Property Registration Number 9429046404473

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Alpine Chalets Lodge National Park Village
Alpine Chalets National Park Village
Alpine s National Park ge
Alpine Chalets Apartment
Alpine Chalets National Park Village
Alpine Chalets Apartment National Park Village

Frequently asked questions

What is the cancellation policy at Alpine Chalets?

Alpine Chalets offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpine Chalets?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Alpine Chalets on 10 June 2026 start from AU$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alpine Chalets?

Yep, Alpine Chalets has a free self car park.

Is there a free airport shuttle available at Alpine Chalets?

No, Alpine Chalets does not offer an airport shuttle service.

What time are check-in & check-out at Alpine Chalets?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Alpine Chalets?

No, pets are not allowed.

Alpine Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 101 reviews
Rating 8 - Good. 42 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 12 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Markus

Liked: Cleanliness, amenities, communication
Room was immaculate. Mary was a gracious host with excellent recommendations for hiking and dining.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
We’ve had the best time at Alpine Chalets. Amazing hospitality from the staff, the rooms are clean, tidy and very modern. The views were spectacular of the mountains! Highly recommend, will definitely be back :)
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Stacy

Liked: Cleanliness, amenities
This is obviously a work in progress. Walking up to the building my first impression was a tad apprehensive. To my delight the owners focused on renovating the interior first and appear to be working on the exterior (although no active work was in progress while we were there). The room was clean, updated and was as advertised. Nice stay.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Spencer

Liked: Cleanliness, amenities, property conditions & facilities, communication
It looks like the place has been going thru renovations. The room has new kitchen and floor, may be carpet too. It is about 15-20 min. to the NP visitor center and many thrailheads and has restaurants and supermarket nearby. Since the room has full pane glass as wall and access door along the corridor ( much like patio door ) which allows full view of the mountains and also tenants walking on the corridor. For privacy, you need to close the curtain.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities, communication
Really nice little place and Mary is lovely and really good at communicating will be back
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

K

Liked: Cleanliness, room comfort, communication

Very comfortable stay!

Very comfortable stay at Alpine chalets - really clean and comfortable beds, kitchenette had everything it needed. Great communication with the very friendly owner who greeted us and had a little chat.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Donovan Micah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, close to amenities and Mary is prompt and easy to communicate with.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Krista

Liked: Property conditions & facilities, communication
Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !
Stayed 2 nights in May 2024
Verified

8/10 Good

Cindy

Liked: Cleanliness, room comfort, communication

Good sized room and value for money

Good room size and value for money. Really decent view from the second level. Owners are renovating so room we stayed in was comfy but aged. Hopefully all rooms will be updated soon.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mary has keen attention to our needs. Property location is very good and accessible to gas station, restaurant and activity areas. We really enjoyed our stay and can't wait to be back,=.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
This is a warm cosy clean place. Excellent kitchen area and other facilities. located near a pub and mountain. Would highly recommend
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nazia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary Very pro active with communication. Even gave us plenty of time to check out. We would love to stay here again.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a lovely wee stay, the view was amazing and Mary was a fantastic host checking in on me throughout my stay. Thank you 😊
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Lyn

Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, communication
Basic accommodation for a hiking active vacation. Older slightly tired property with a great view of the volcanoes. Great communication with owner /manager
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Pariksha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good view
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Great room, nice and warm was a bit scary walking up and down the stairs, especially with luggage
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Alnoor

Liked: Cleanliness, communication
Excellent location. Our unit had very good views of all three volcanoes and we were lucky with the weather. The property is a little bit dated but was worth the price. We would consider returning in the future.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Ioana

Liked: Cleanliness, room comfort, communication

Clean room in the heart of Tongariro National Park

We stayed here for two nights, before and after our Tongariro Crossing trip. The room was clean and had everything we needed. Check in and communication was straightforward. The ear plugs left on the table came in handy as the property is located next to a fairly busy road and trucks transporting cars stop and do their driver change-over next to it. Also the carpet in the room could do with a refresh as it does not smell very nice.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

SHEENA

Liked: Cleanliness, amenities, communication
It was warm and cozy, the beds were comfortable, everything was clean. Some paint work needs to be done on the window sill in the bathroom, there were a few stains on the carpet, the frying pan was buckled and needs replacing, somewhere to put things in the shower would be great. Mary was a wonderfully attentive host. We will definitely be back and will recommend to others. Thankyou!
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Howard

Liked: Communication
The property is quite old. We were at 2nd floor with the mountain view, which was good. Parking was at rear of buliding, a bit inconvenient. The building is just adjacent to the highway, it was noisy and many big trucks handover drivers.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Glyn

Liked: Cleanliness, communication
This is an older very traditional property that is currently undergoing renovations. Although it's very much in need of an update, the manager & staff do a fantastic job keeping it clean, warm & comfortable. The check-in procedure is via looking for your name on a list on the door, with the key being in your room. That's absolutely fine especially if arriving late, but our personal preference is to see a person at check-in. We had a wonderful stay & Mary the manager couldn't have been more delightful 😊
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Margaret

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Had everything we needed for a 2 night stay. Good kitchen facilities with elements and lots of utensils including sharp knives. Comfy beds. Wonderful view of the mountains through the window. We had the panoramic room with 2 steep flights of external steps which are rather dangerous and poorly maintained. Would be treacherous in the winter! The outside of the chalets looks poorly maintained and indoors is a bit dated but clean and comfortable.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Richard

Liked: Communication
Disliked: Cleanliness, room comfort

Not worth it at any price

My room was the top floor of the chalets. There were very steep and narrow stairs to get tot he room, but it wasn't a big deal. There was only a glass storm door as the door which offered no privacy or sound blocking. With the road noise from the highway, I got almost 0 sleep. There were spider and cobwebs all over the place. The shower was very difficult to get to a good temperature and had very poor pressure. Easily the worst stay of my trip to New Zealand.
Stayed 2 nights in Feb 2025