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Skotel Alpine Resort

3.5 star property
Family-friendly hotel with restaurant and Hot tub

Photo gallery for Skotel Alpine Resort

Lounge
Terrace/patio
Front of property
Restaurant
Ngauruhoe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Breakfast available
The current price is AU$84
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Place, Tongariro National Park
    ‪1 min walk‬
  • Place, Tongariro National Park Whakapapa Visitor Centre
    ‪2 min walk‬
  • Place, Lower Tama Lake
    ‪18 min walk‬

Room options

View all photos for Ngauruhoe Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • Sleeps 3

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 3

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3

View all photos for Backpacker Bunk Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Cabin

Cabin

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room

Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 8 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

8.6 out of 10
Excellent
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Family Room with Shared Bathroom

  • Sleeps 5

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Suite

  • Sleeps 8

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4

About the area

Whakapapa

A family-friendly stay in Whakapapa awaits you at Skotel Alpine Resort. Within a 5-minute stroll you'll find Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake within a 20-minute walk. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:00 AM. .Sights within a 10-minute drive of this 3.5-property class Whakapapa hotel include Taranaki Falls and Tongariro National Park.

What's nearby

  • Tongariro National Park - 1 min walk - 0.0 km
  • Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.2 km
  • Lower Tama Lake - 18 min walk - 1.5 km
  • Whakapapa Ski Area - 5 min drive - 6.5 km
  • Turoa Ski Area - 55 min drive - 85.0 km

Getting around

  • Taupō Airport (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar And Cafe Ruapehu - ‬7 min drive
  • ‪Ma & Mel’s Coffee Cart - ‬6 min walk
  • ‪Tussock Bar and Restaurant - ‬6 min walk
  • Knoll Ridge Cafe
  • ‪Happy Valley Bistro - ‬7 min drive

About this property

Skotel Alpine Resort

Family-friendly hotel with restaurant and Hot tub
Skotel Alpine Resort offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and barbecue grills are also featured at the family-friendly Skotel Alpine Resort. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Whakapapa hotel.

  • 48 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 1986
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Dining venue
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Whakapapa hotel provides complimentary wireless Internet access.

Similar properties

Exterior
Plateau Lodge
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 346 reviews
The price is AU$164
includes taxes & fees
7 Mar - 8 Mar
Plateau Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.
  • Cots (infant beds) are available for NZD 15 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

What is the cancellation policy at Skotel Alpine Resort?

Skotel Alpine Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Skotel Alpine Resort?

As of 4 Feb 2026, prices found for a 1-night stay for 2 adults at Skotel Alpine Resort on 11 Feb 2026 start from AU$83.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Skotel Alpine Resort?

Yep, Skotel Alpine Resort has a free self car park.

Is Skotel Alpine Resort family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a BBQ, it's no surprise that Skotel Alpine Resort is a hit with families.

Does Skotel Alpine Resort serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Skotel Alpine Resort?

No, Skotel Alpine Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Skotel Alpine Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Skotel Alpine Resort?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Skotel Alpine Resort?

No, only service animals are allowed.

Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 821 reviews
Rating 8 - Good. 334 out of 821 reviews
Rating 6 - Okay. 114 out of 821 reviews
Rating 4 - Poor. 34 out of 821 reviews
Rating 2 - Terrible. 13 out of 821 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful at the front desk and restaurant.
Stayed 3 nights in Oct 2025

8/10 Good

LJ

Stayed 5 nights in Jul 2025

6/10 Okay

Francina

Travelled with family
Liked: Cleanliness
Exterior looked in need of some TLC. We stayed in a Backpacker Queen with Ensuite. Room was well worn and dated though cleverly decorated, clean, comfortable and warm. It had everything we needed and was room enough for both of us. We spent time in the Bar Lounge, a wonderful place to relax and enjoy the views after a day of travelling. And we enjoyed pizza ordered through the bar - it was delicious and arrived much quicker than expected. Staff were friendly and willing, and the hotel definitely has the alpine village vibe. We enjoyed our stay and would have given more stars had the superficial aspects of the hotel been of a higher standard - if you are like us and those things don't bother you, then you won't be disappointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the National park trails.
Stayed 2 nights in Oct 2025

10/10 Excellent

Priyanka

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service
Check in was easy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

cristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great stay. Tyson at the front desk was so helpful. Close to the mountain and waterfall hikes.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Stayed 1 night in Sep 2025

8/10 Good

Ian

Disliked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Diego

Travelled with partner
Liked: Staff & service
Quite old. But really good food. The staff was young and really friendly
Stayed 3 nights in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We liked our stay. We got to the motel bit early, but we still couldn’t get into our room till 3pm.
Stayed 2 nights in Sep 2025

10/10 Excellent

JOB, Manurewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
We really enjoyed our stay! A great place for families
Stayed 3 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Sep 2025

4/10 Poor

Youngran

Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it there. It was clean and tidy the staff was so kind to me and my partner. I just thought the games room down stairs needs a little bit of a upgrade with new table tennis bats and fix the foose ball tables but me and my partner loved the comfort in our room
It is close to some amazing walks with great sites
Stayed 3 nights in Aug 2025

10/10 Excellent

Carmela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and cozy and it’s very close to Mt Ruapehu.
Stayed 1 night in Aug 2025

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shower heat and pressure !!!
Stayed 1 night in Aug 2025

10/10 Excellent

Tamsin Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaz was so lovely, enjoyed our chat, dinner, especially dessert, was very good and the hot tub was amazing after a day on the slopes as too were the views from our cabin.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yoshiaki

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old style hotel lodge. Really nice and friendly staff. The restaurant food was also really good, and big portion sizes.
Chef Special
Stayed 3 nights in Jul 2025

6/10 Okay

Jon

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Skotel is conveniently located and our second stay for the ski fields. Check-in is unmanned before 3pm with earlier arrivals invited to wait in the bar, which is also unmanned at that time. Dinner seems to be limited to 2 hours between 6-8pm but the food is quite good when available. The hotel was noisy with the late hour conversation from a neighbouring room resonating through the walls. Guests children seemed to use the corridors as a playground, running, yelling and screaming into the evening. Seems a very casual hotel with very casual standards
Stayed 2 nights in Jul 2025

8/10 Good

Youngran

Stayed 4 nights in Jul 2025

8/10 Good

Pofen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A decent place with great views of the mountains.
Stayed 1 night in Jun 2025