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Smile Hotel Tomakomai

Property class: 3

Photo gallery for Smile Hotel Tomakomai

A hotel lobby with a check-in counter, seating area, and reception desk.
A buffet with various food items and condiments.
A library with multiple shelves filled with books.
A hotel room with a bed, a control panel, and a wall-mounted phone.
A row of vending machines in a hotel corridor, including options for drinks, snacks, and a smile hotel service.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$52
23 Nov - 24 Nov

Explore the area

View map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Place, Sea Station Plat Seaport Market
    ‪20 min walk‬
  • Place, Lake Shikotsu
    ‪34 min drive‬
  • Place, New Chitose Airport Onsen
    ‪39 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪39 min drive‬

Room options

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

A hotel room with a bed, a desk with a lamp, a telephone, and a window with curtains.

(S2K) Semi Double Room 12sqm, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

About the area

Tomakomai

At Smile Hotel Tomakomai you'll be in the region of Daiwa House Premist Dome. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Carioca, serves Japanese cuisine and is open for breakfast. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:00 AM and 9:00 AM. .Places within a 30-minute walk of this 3-property class Tomakomai hotel include Sea Station Plat Seaport Market and Kirakira Park.

What's nearby

  • Sea Station Plat Seaport Market - 20 min walk - 1.7 km
  • Lake Shikotsu - 34 min drive - 32.1 km
  • Shikotsu-Toya National Park - 35 min drive - 25.4 km
  • New Chitose Airport Onsen - 39 min drive - 26.6 km
  • Shikotsuko Onsen - 43 min drive - 38.5 km

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Airport (CTS) - 34 min drive

Restaurants

  • ‪なか善 別邸 - ‬3 min walk
  • ‪隠味 - ‬2 min walk
  • ‪苫小牧新鮮魚市場 - ‬2 min walk
  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk
  • ‪Hokkaido Brewery & Beer Kitchin - ‬3 min walk

About this property

Smile Hotel Tomakomai

There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Tomakomai also features a vending machine, laundry facilities, and dry cleaning/laundry services.
  • 97 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Microwave in a common area
  • Dining venue
Smile Hotel Tomakomai offers 97 accommodations with complimentary slippers and free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

A multi-story building with a sign reading 'KOKO HOTEL' on the ground floor.
KOKO HOTEL Tomakomai
Tomakomai
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,009 reviews
The price is AU$71
24 Nov - 25 Nov
KOKO HOTEL Tomakomai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 880 for adults and from JPY 880 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Air conditioning is not provided
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Air conditioning is not provided. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

Does Smile Hotel Tomakomai serve breakfast?

Yeah, buffet breakfast is offered daily from 6:00 AM to 9:00 AM.

How much does it cost to stay at Smile Hotel Tomakomai?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Tomakomai on 23 Nov 2026 start from AU$52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Smile Hotel Tomakomai?

No, Smile Hotel Tomakomai does not offer an airport shuttle service.

Is there a bar or restaurant at Smile Hotel Tomakomai?

Yep, you can grab a meal at Smile Hotel Tomakomai's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Smile Hotel Tomakomai?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Smile Hotel Tomakomai?

No, pets are not allowed.

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 131 reviews
Rating 8 - Good. 43 out of 131 reviews
Rating 6 - Okay. 42 out of 131 reviews
Rating 4 - Poor. 13 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
館内が一部工事中で空調が効かないため少々暑いのは事前に電話を頂き承知していた 朝食は美味しく混雑もなく良かった 宿泊料金も安くてコスパの良いホテルである。
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
トイレレバーの戻りが悪く何度も流れたままになりました。 交換なり修理を行なって欲しいです。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service
食べていません
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
特に無し
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
シンプルで良いホテルでした。部屋は小さいですが値段を考えれば妥当だと思います。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
カレーが最高に美味い😋 初めからカレー狙いでした（笑） 料金もリーズナブルで又利用したいと思います😆
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
値段相応。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Amenities
スタッフの方の対応が最高でした 古い設備かと思いますが、清掃も行き届いており満足です
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
친절했습니다. 다음에 또 이용할께요
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて良かったです。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness
良かったです(((o(*ﾟ▽ﾟ*)o)))ありがとうございます!(´▽｀)
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Cleanliness
駐車場が狭くて大変でした。洗面台のホーローがかなり傷があり汚らしかった。シャワーとガランの切り替えが悪くシャワーが使いづらい。後は傘も貸してくれたし概ね良好でした。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023