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KOKO HOTEL Tomakomai

3.0 star property

Photo gallery for KOKO HOTEL Tomakomai

Restaurant
Exterior
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Laundry room
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$80
24 May - 25 May

Explore the area

View map
5-7-1 Omotemachi, Tomakomai, Hokkaido, 053-0022
  • Place, Sea Station Plat Seaport Market
    ‪4 min drive‬
  • Place, Lake Shikotsu
    ‪38 min drive‬
  • Place, Shikotsuko Onsen
    ‪40 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪32 min drive‬

Room options

View all photos for Double Room - Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room - Non-Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Semi Double Room - Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room - Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Triple Room - Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room - Non-Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room - Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room - Non-Smoking

7.8 out of 10
Good
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room - Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room - Smoking

8.0 out of 10
Very good
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room - Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Single Room - Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Triple Room - Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room - Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room - Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Double Room - Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Tomakomai

At KOKO HOTEL Tomakomai you'll be 2 km (1.3 mi) from Sea Station Plat Seaport Market and 3.1 km (1.9 mi) from Tarumaezan Shrine. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's restaurant is a nice spot to grab a bite. Other amenities include free Wi-Fi in public areas, a conference centre and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .In proximity to this 3-property class Tomakomai hotel you'll find Lake Shikotsu.

What's nearby

  • Sea Station Plat Seaport Market - 4 min drive - 2.4 km
  • Northern Horse Park - 32 min drive - 24.6 km
  • New Chitose Airport Onsen - 32 min drive - 26.2 km
  • Lake Shikotsu - 38 min drive - 32.8 km
  • Shikotsuko Onsen - 40 min drive - 29.7 km

Getting around

  • Tomakomai Station - 6 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Airport (CTS) - 35 min drive

Restaurants

  • ‪麺屋 樹 - ‬8 min walk
  • ‪ヴァンカム - ‬2 min walk
  • ‪Century - ‬9 min walk
  • ‪刺身居酒屋 なか善 - ‬9 min walk
  • ‪香るつけ蕎麦 蕎麦花 - ‬7 min walk

About this property

KOKO HOTEL Tomakomai

There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and laundry facilities are also featured at KOKO HOTEL Tomakomai. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Tomakomai hotel.

  • 182 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Dining venue
KOKO HOTEL Tomakomai offers 182 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. 32-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Tomakomai hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Street parking available
  • Parking on site (JPY 300 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name of this property will be changing to KOKO HOTEL Tomakomai as of April 1, 2026.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 per person
  • Self-parking fee: JPY 300 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Wing International Tomakomai
Wing International Tomakomai
Wing Tomakomai Tomakomai
Hotel Wing International Tomakomai Hotel
Hotel Wing International Tomakomai Tomakomai
Hotel Wing International Tomakomai Hotel Tomakomai

Frequently asked questions

What is the cancellation policy at KOKO HOTEL Tomakomai?

KOKO HOTEL Tomakomai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at KOKO HOTEL Tomakomai?

As of 11 May 2026, prices found for a 1-night stay for 2 adults at KOKO HOTEL Tomakomai on 24 May 2026 start from AU$80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at KOKO HOTEL Tomakomai?

Yep, KOKO HOTEL Tomakomai has a self car park with in/out privileges for JPY 300 per night. A self car park is also available, for a fee.

Does KOKO HOTEL Tomakomai serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at KOKO HOTEL Tomakomai?

No, KOKO HOTEL Tomakomai does not offer an airport shuttle service.

Is there a bar or restaurant at KOKO HOTEL Tomakomai?

Yep, you can grab a meal at KOKO HOTEL Tomakomai's onsite restaurant.

What time are check-in & check-out at KOKO HOTEL Tomakomai?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at KOKO HOTEL Tomakomai?

No, pets are not allowed.

KOKO HOTEL Tomakomai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 385 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Feb 2026

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
Clean room, room supplies, location, staff.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ma Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room service, the clean room and food! It was great and delicious!
Stayed 4 nights in Jan 2026

10/10 Excellent

Angel

Stayed 6 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and affordable
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was super - I had mistakenly booked a smoking room and they were able to substitute a non-smoking one right away. The place was pretty full, as well. One word of caution - the elevators close unusually quickly and don’t stop instantly if you happen to be in the way. My wife got quite a scare and although she was unharmed, we always quickly held the ‘door open’ button for the following person after that.
Stayed 2 nights in Oct 2025

4/10 Poor

Cartoon, Honolulu

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was really hot because they have central air conditioning system that is fixed on heating when the temperature outside is only 20 to 25 degrees Celsius. It was so hot everywhere in the hotel especially in our room because windows are fixed to be closed. It made our stay so miserable. However, we like the breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Sep 2025

4/10 Poor

Michael Kent, Tagajo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked early and the price we paid was double what it would have been if we booked the day before. For half the price I can't really complain but for the price we paid the hotel was not worth it. Very easy to hear othe people in their rooms, breakfast was ok, but nothing special, rooms are old and show it. We will not book this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. The hotel also has great ambience.
Stayed 1 night in Aug 2025

10/10 Excellent

CHIN YEN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff, room is nice
Stayed 1 night in Aug 2025

8/10 Good

Ari

Stayed 1 night in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel staffs!

The beds could have been a little better, but other than that, my mother, my daughter and I had a nice stay. We couldn't find a place near the New Chitose Airport, but if you have a car, this hotel was convenient access to the airport. All the staff were super nice. I was looking for a place to buy a card box, and they found me an empty box from the back.
Stayed 1 night in Jul 2025

10/10 Excellent

Grant, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small tub but just big enough for me to fit. A welcome amenity after a long trip. 10/10
Stayed 1 night in Jun 2025

6/10 Okay

Shingo

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

M and S

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well situated near both bus and rail. The rooms are somewhat dated but clean and staff very helpful.
Stayed 2 nights in May 2025

8/10 Good

Takeshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The temperature setting for the Heater could not be adjusted and it was cold over night.
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think I spent enough time in Tomakomai to get a good feeling for the area, I mainly stayed here because it was close to Sapporo and the hotel was within walking distance from Tomakomai train station. The hotel was also very close to a Don Quijote, Lawson, and Seicomart. The only room option available at the time was a smoking room, and while it was clean, the room itself seemed old and like it needed some updating. The view from my room was nice though, and there wasn't a lingering odor of smoke. The general area is quite different to what I was expecting, being quite industrial, but it still felt safe and quiet at night. This is also a port town, seeing multiple fairies coming and going daily, which makes this hotel convenient to people who may be coming into the area by ship.
Stayed 2 nights in Feb 2025

8/10 Good

Wen Hsing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to the JR Tomakomai station. 15 minutes walk to Uobei Genki Sushi/Café Restaurant Gusto and 10 minutes walk to Mega Don/Family (other side of the station, and about 10 minutes to Lawson and 7-11).
Stayed 3 nights in Feb 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly.
Stayed 1 night in Jan 2025

8/10 Good

Hotter, kulai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Dec 2024

4/10 Poor

Laurence

Stayed 1 night in Oct 2024

10/10 Excellent

he, Conroe

Stayed 1 night in Sep 2024