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Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property

Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Exterior
Suite, 2 Queen Beds
2 restaurants; breakfast, lunch and dinner served
Lobby
Suite, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$118
30 June - 1 July

Explore the area

View map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Place, Kumamoto Station Tourist Information Center
    ‪12 min walk‬
  • Place, Kumamoto-jo Hall
    ‪14 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premier Room, 2 Single Beds (High Floor)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds (High Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

  • 58 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Kumamoto

Crowne Plaza ANA Kumamoto New Sky by IHG places you in the centre of Kumamoto, within just a 15-minute stroll of Kumamoto-jo Hall and Kumamoto Shintoshin Plaza. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Suncielo, serves Italian cuisine and is open for breakfast, lunch and dinner. Felice is the hotel's own lobby lounge. Business amenities include conference space and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Near this 4-property class Chuo Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Kumamoto Station Tourist Information Center - 12 min walk - 1.0 km
  • Sunroad Shinshigai Shopping Street - 13 min walk - 1.1 km
  • Kumamoto-jo Hall - 14 min walk - 1.2 km
  • Sakura Machi Kumamoto - 14 min walk - 1.2 km
  • Kumamoto City Hall - 4 min drive - 1.9 km

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 6 min drive
  • Kumamoto Station - 10 min walk
  • Kumamoto (KMJ) - 48 min drive

Restaurants

  • ‪Sun Cielo Restaurant - ‬2 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪珈琲回廊 - ‬8 min walk
  • ‪旅彩 - ‬6 min walk
  • ‪日本料理 光琳 - ‬1 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Crowne Plaza ANA Kumamoto New Sky by IHG. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 4-star Kumamoto hotel is smoke free.

  • 187 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Crowne Plaza ANA Kumamoto New Sky by IHG offers 187 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and bidets.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Felice
  • Kohrin
  • Suncielo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Crowne Plaza ANA Kumamoto New Sky by IHG?

Crowne Plaza ANA Kumamoto New Sky by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza ANA Kumamoto New Sky by IHG?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza ANA Kumamoto New Sky by IHG on 30 June 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza ANA Kumamoto New Sky by IHG?

Yep, Crowne Plaza ANA Kumamoto New Sky by IHG has a self car park for JPY 1500 per day. A self car park is also available, for a fee.

What makes Crowne Plaza ANA Kumamoto New Sky by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza ANA Kumamoto New Sky by IHG.

Does Crowne Plaza ANA Kumamoto New Sky by IHG serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza ANA Kumamoto New Sky by IHG?

No, but there's an airport shuttle that runs from 6:00 AM - 7:00 PM for a fee.

Is there a bar or restaurant at Crowne Plaza ANA Kumamoto New Sky by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza ANA Kumamoto New Sky by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza ANA Kumamoto New Sky by IHG?

No, pets are not allowed.

Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 1002 reviews
Rating 8 - Good. 416 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kin Hung George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room is really clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

hubert

Liked: Cleanliness, amenities, property conditions & facilities
It was by far the best breakfast setup I have had in a long time. Great, accommodating staff and close to the station.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are happy with the rooms and service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Shun Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room is great. The front desk staff is helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

King Ho

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was easy to get by limousine bus and nice hotel lobby area. Hotel staff was very helpful and free umbrellas when rainy outside. Good hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wow

Very good breakfast, great service, warm welcome, nice environemnt.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Aurelio III

Disliked: Property conditions & facilities
No air conditioning, feels warm even during winter season. Windows cannot be opened. The room and furniture needs refurbishing. Location 15mins walk from Kumamoto station.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 6 minutes walk to the central area of the city. However, it is very close and the location is great. Great hotel and great staff also.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

This time is family trip and the selling point they have their own parking next to the hotel. The room really good. Will visit again when travel to Japan
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but far from popular locations

A bit far from shops, A-line tram can get you to popular places
Stayed 1 night in Dec 2023
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms, but no usb charging and relatively loud, one can hear cars on the street
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Berwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023
Verified

8/10 Good

Hei Man Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is quite good. The room was spacious.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Franz-Xaver

Liked: Cleanliness, amenities, property conditions & facilities
Checkin took quite a while and loosing ur keycard is quite a hassle for the personal. The rooms were big for japanese standards and the whole building is very clean and well maintained. Would still recommend.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

How Chung

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Man Bun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Only 10 minutes from the Kumamoto Station and 20 minutes walk from the Castle. Very convenient.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room cleanliness was good. However, the hotel has switched from aircon to warmer mode too early. As the winter was delayed, the enclosed room was warm even by just turning on the fan. Despite feedback to the hotel, the only solution they had was providing cooler fan that didn't solve the problem. Such act demonstrates the lack of sensitivity to the needs of the customers.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Staff & service, room comfort
The place was clean and well kept. However, the hotel was too early to switch to heater mode from aircon despite the late arrival of winter. As a result, my family had to endure the comfort of the warmth in the enclosed room without the cool of aircon. We were dismayed by the hotel's decision of not switching back to the aircon inspite of the feedback. Instead the hotel chose to provide us with air cooler which is a show of lack in hotel's service quality.
Stayed 3 nights in Dec 2025