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REF Kumamoto by VESSEL HOTELS

4.0 star property

Photo gallery for REF Kumamoto by VESSEL HOTELS

Public bath
Public bath
Reception
Public bath
Public bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is AU$119
30 June - 1 July

Explore the area

View map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
  • Place, Sunroad Shinshigai Shopping Street
    ‪1 min walk‬
  • Place, Sakura Machi Kumamoto
    ‪3 min walk‬
  • Place, Kumamoto-jo Hall
    ‪4 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room with shower booth,Non-smoking

Single Room with shower booth,Non-smoking

Single Room with shower booth,Non-smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Room, Non-smoking

Moderate Twin Room, Non-smoking

Moderate Twin Room, Non-smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Moderate Twin Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Room

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Premium Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Kumamoto

REF Kumamoto by VESSEL HOTELS places you in the centre of Kumamoto, steps from Sunroad Shinshigai Shopping Street and within a short 5-minute stroll of Sakura Machi Kumamoto. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:00 AM and 9:30 AM. There's also the convenience of limited parking. .Places within a 15-minute walk of this 4-property class Chuo Ward hotel include Sakura-no-baba Josaien and Kumamoto Castle.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 km
  • Sakura Machi Kumamoto - 3 min walk - 0.3 km
  • Kumamoto-jo Hall - 4 min walk - 0.4 km
  • Kumamoto City Hall - 7 min walk - 0.6 km
  • Kumamoto Castle - 15 min walk - 1.3 km

Getting around

  • Suidocho Tram Stop - 12 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto (KMJ) - 45 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬1 min walk
  • ‪酒湊 本店 - ‬1 min walk
  • ‪えびすや - ‬1 min walk
  • ‪相撲寿司大砲部屋 - ‬1 min walk

About this property

REF Kumamoto by VESSEL HOTELS

There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at REF Kumamoto by VESSEL HOTELS.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

  • 229 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
REF Kumamoto by VESSEL HOTELS offers 229 accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

Similar properties

Lobby
KOKO HOTEL Premier Kumamoto
Chuo Ward
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 675 reviews
The price is AU$102
12 July - 13 July
KOKO HOTEL Premier Kumamoto

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Nearby parking fee: JPY 1300 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 指令(生衛)第184号

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

Frequently asked questions

Is parking available at REF Kumamoto by VESSEL HOTELS?

Onsite parking is limited.

How much does it cost to stay at REF Kumamoto by VESSEL HOTELS?

As of 27 June 2026, prices found for a 1-night stay for 2 adults at REF Kumamoto by VESSEL HOTELS on 30 June 2026 start from AU$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does REF Kumamoto by VESSEL HOTELS serve breakfast?

Yep, buffet brekkie is on offer daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at REF Kumamoto by VESSEL HOTELS?

No, REF Kumamoto by VESSEL HOTELS does not offer an airport shuttle service.

Is there a bar or restaurant at REF Kumamoto by VESSEL HOTELS?

Yep, you can grab a meal at REF Kumamoto by VESSEL HOTELS's onsite restaurant.

What time are check-in & check-out at REF Kumamoto by VESSEL HOTELS?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at REF Kumamoto by VESSEL HOTELS?

No, only service animals are allowed.

REF Kumamoto by VESSEL HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 465 out of 649 reviews
Rating 8 - Good. 132 out of 649 reviews
Rating 6 - Okay. 42 out of 649 reviews
Rating 4 - Poor. 7 out of 649 reviews
Rating 2 - Terrible. 3 out of 649 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great bathhouse and sauna here.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice Location + Great Breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ken Chun Fai

Liked: Cleanliness, staff & service, amenities
Great size of room, good location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities
The breakfast is excellent.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception were very friendly and helpful. The location was very central, which unfortunately resulted in higher parking costs overnight. The internet was excellent, and a coin laundry was available. We didn't worry about the hot baths. The only real negative was the minimal space for suitcases. This wasn't popular with my travelling companions.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. The staff was very helpful, breakfast was also great.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Minghsuan

Clean and nice
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Kun-Han

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa, great service. Can't ask for more.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JEHO

Liked: Cleanliness, staff & service, amenities
Very good!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jeanyoung

Liked: Cleanliness, staff & service, amenities
Clean and Location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wei Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Location is great for castle and shopping. Clean and quiet and enjoyed the public bath.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with amazing spa
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is a little dated.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent staff, small but clean rooms, excellent value. Bfast was not up to expectations
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Hotel comes with complimentary drinks and variety of amenity choices
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

AbRahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay. They provide Stickers for small tattoos you might have. The spa/ sentimental was really refreshing after travelling. The facilities were also very clean and the interior was well lit and furnished in a bright tone, which made everything fell very cozy and clean. Staff was very nice and polite. The surrounding area is also very convient, super close to a big modern mall “Sakura”. Had a very pleasant stay, would definitely visit again.
Solo Room
Manga library in the lounge area
Nice Kumamon Mascot Decoration
Stayed 2 nights in Oct 2025
Verified

8/10 Good

JIN MING

Liked: Cleanliness, amenities, property conditions & facilities
Best location for dinning
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Scott

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Great location
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing onsen and facilities. There’s a space to sit and eat
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Property js centrally located.. while rooms are quite small, it is well designed with all amenities. Breakfast spread was unexpectedly good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JUNGHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goof
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yeoung Shin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very near from Sakuramachi Terminal. Also it is center of main shopping street. Onsen was excellent, breakfast buffet also great.
Stayed 1 night in Feb 2025