See all properties
Save

HOTEL MYSTAYS Kumamoto Riverside

3.0 star property
Hotel with a restaurant, 6-minute walk to Sakura Machi Kumamoto

Photo gallery for HOTEL MYSTAYS Kumamoto Riverside

River View Fourth Non-smoking
Lobby
Breakfast served
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AU$66
14 Dec - 15 Dec

Explore the area

View map
4-12 Kouya-Ima-machi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0012
  • Place, Sakura Machi Kumamoto
    ‪5 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪14 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪28 min drive‬

Room options

View all photos for Standard Semi Double Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non-smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Non-smoking

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non-smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non-smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Triple Non-smoking

In-room safe, desk, free WiFi, bed sheets

Superior Triple Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Family Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

Japanese Family Twin Non-smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Free extra futon mattress
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Semi Double Non-smoking (Eco Plan - No Cleaning Services)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Double Smoking (Eco Plan - No Cleaning Services)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Double Non-smoking (Eco Plan - No Cleaning Services)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Non-smoking (Eco Plan - No Cleaning Services)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Superior Triple Non-smoking (Eco Plan - No Cleaning Services)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Japanese Family Twin Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Free extra futon mattress
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Non-smoking (Eco Plan - No Cleaning Services)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Triple Non-smoking

In-room safe, desk, free WiFi, bed sheets

River View Triple Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for River View Fourth Non-smoking

River View Fourth Non-smoking

River View Fourth Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 39 sq m
  • River view
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family 5 bed Non-smoking

Family 5 bed Non-smoking

Family 5 bed Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 8
  • 3 Large Twin Beds and 2 Twin Sofa Beds

View all photos for River View Triple Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

River View Triple Non-smoking (Eco Plan - No Cleaning Services)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for River View Twin Non-smoking

In-room safe, desk, free WiFi, bed sheets

River View Twin Non-smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for River View Twin Non-smoking (Eco Plan - No Cleaning Services)

In-room safe, desk, free WiFi, bed sheets

River View Twin Non-smoking (Eco Plan - No Cleaning Services)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds

You may also like

Ad
Food and drink

Natural Hot Spring Higo no Yu Onyado Nono Kumamoto

Chuo Ward
  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
The price is AU$142
16 Nov - 17 Nov
Natural Hot Spring Higo no Yu Onyado Nono Kumamoto

About the area

Kumamoto

HOTEL MYSTAYS Kumamoto Riverside puts you in the heart of Kumamoto, within just a 10-minute stroll of Sakura Machi Kumamoto and Kumamoto-jo Hall. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Grand Cafe, is open for breakfast. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .Places within a 15-minute walk of this 3-property class Chuo Ward hotel include Kumamoto City Hall and Contemporary Art Museum Kumamoto.

What's nearby

  • Sakura Machi Kumamoto - 5 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.6 km
  • Kumamoto City Hall - 10 min walk - 0.9 km
  • Contemporary Art Museum Kumamoto - 11 min walk - 1.0 km
  • Kumamoto Castle - 14 min walk - 1.2 km

Getting around

  • Suidocho Tram Stop - 13 min walk
  • Fujisakigumae station - 19 min walk
  • Kumamoto (KMJ) - 54 min drive

Restaurants

  • ‪blé blé - ‬2 min walk
  • ‪天草の魚と馬刺しの店 魚粋 - ‬4 min walk
  • ‪corvus - ‬2 min walk
  • ‪大衆かに酒場 - ‬2 min walk
  • ‪びすとろルポ - ‬2 min walk

About this property

HOTEL MYSTAYS Kumamoto Riverside

Hotel with a restaurant, 6-minute walk to Sakura Machi Kumamoto
There's a restaurant on site. Public spaces have free WiFi. There are 3 meeting rooms available. HOTEL MYSTAYS Kumamoto Riverside also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

  • 1 building
  • 194 guestrooms or units
  • 11 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
HOTEL MYSTAYS Kumamoto Riverside offers 194 air-conditioned accommodations with a safe and complimentary slippers. 43-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Similar properties

Reception
Mitsui Garden Hotel Kumamoto
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,000 reviews
The price is AU$82
17 Nov - 18 Nov
Mitsui Garden Hotel Kumamoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,200 per night)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,600 for adults and JPY 800 for children
  • A restaurant

Restaurants on site

  • Grand Cafe

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1600 for adults and from JPY 800 for children
  • Nearby parking fee: JPY 1200 per night (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Riverside Hotel Kumamoto
Riverside Kumamoto
Riverside Hotel Kumamoto
Mystays Kumamoto Riverside
HOTEL MYSTAYS Kumamoto Riverside Hotel
HOTEL MYSTAYS Kumamoto Riverside Kumamoto
HOTEL MYSTAYS Kumamoto Riverside Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Kumamoto Riverside?

HOTEL MYSTAYS Kumamoto Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Kumamoto Riverside?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Kumamoto Riverside on 14 Dec 2025 start from AU$66.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL MYSTAYS Kumamoto Riverside serve breakfast?

Yeah, buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Kumamoto Riverside?

No, HOTEL MYSTAYS Kumamoto Riverside does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Kumamoto Riverside?

Yep, you can grab a meal at HOTEL MYSTAYS Kumamoto Riverside's onsite restaurant.

What time are check-in & check-out at HOTEL MYSTAYS Kumamoto Riverside?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at HOTEL MYSTAYS Kumamoto Riverside?

No, pets are not allowed.

Reviews

HOTEL MYSTAYS Kumamoto Riverside Reviews

8.0

Very good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 746 reviews
Rating 8 - Good. 302 out of 746 reviews
Rating 6 - Okay. 133 out of 746 reviews
Rating 4 - Poor. 40 out of 746 reviews
Rating 2 - Terrible. 23 out of 746 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Stayed 3 nights in Jul 2025

10/10 Excellent

Sin Tung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, just 3 mins walk to the shopping street with many restaurants options. The tatami room is very nice! Parking is not quite friendly as it doesn’t allow to drive out once we parked, so please take this into consideration when you book this.
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Looooved this place. The staff was amazing and super helpful. The breakfast buffet was the best hotel restaurant I ever been to!! Lots of different food available and super delicious and best of all it’s a cheap option for breakfast before heading out for the day. The room was nice and clean. We had a nice view of the river outside. And super close to the food/shopping area which lets us explore at night without being far. It was a 5 minute walk from the hotel !!
Stayed 3 nights in May 2025

8/10 Good

pimlada

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
compact size but full options
Stayed 1 night in May 2025

10/10 Excellent

lisa, Campbell River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was spacious. The toilet was outside of the bathroom, which was nice. The view of the river that we had was lovely and their elevator was super fast. Amenities were all free at the front. There was coffee in the lobby but we didn’t know it was for us. Nobody explained that. The cups were so tiny though - you needed 3 cups!!! There was a fridge, hairdryer, and a large TV. If you don’t have mobility issues, it’s less than a 10 minute walk to major shopping, which was all under cover. This was lovely because it was pouring down rain the day we arrived. Clearly the local town is very helpful as we were stuck in the rain. A lady pulled over and gave us her personal umbrella because she felt bad that we were struggling to walk from the tran stop to this hotel. It was a bit of a struggle and out of the way, even after taking the tram as close as we could (number 6) The beds were super comfy. It was really updated and the pillows were great as well. It was about a half an hour walk from the station to the hotel if you were up for the walk
Stayed 2 nights in May 2025

10/10 Excellent

Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet, had a lot of options to eat from. They also had horse meat ? Yum
Stayed 1 night in Mar 2025

10/10 Excellent

SATYAJIT, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Finally a hotel in Japan that provides good quality pillows.
Stayed 2 nights in Feb 2025

10/10 Excellent

Byeongjin

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2025

6/10 Okay

Natta, Lynnwood

Liked: Staff & service
The room very small but the location and staffs are very friendly and helpful
Stayed 2 nights in Dec 2024

8/10 Good

Kriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good amenities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it! Stamped approval

Booked the no clean service double room and honestly I would do it again! This hotel is close to ginza section, great view of the river. Close to the sakumachi bus terminal only 8 minute walk. Staff is super friendly and helpful. The rooms are wonderful, why are you still reading?!? Book! It’s worth it!
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying at this hotel. We booked the Basic Twin Room. The bathroom is quite old. It was very different to where we stayed in last year (we got a "new" room). I think this needs to be renovated, but the room itself is quite comfy, except the air conditioner. We tried to set the temperature to the lowest with high fan, but the room was still hot and stuffy especially when sleeping. Overall, we were pretty satisfied with the stay. We got a nice view of the river, the hotel was clean, staff were polite and friendly to tourists, breakfast was very good, and is within walking distance to Sakuramachi.
Stayed 3 nights in Sep 2024

10/10 Excellent

kwok chu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, near the Sakura shopping mall, many unique small shops around the hotel !

10/10 Excellent

Chelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the location, and especially the staff. Most appreciated was the refund for our prepaid nights that we could no longer use due to changes in our schedule in Kumamoto.
Stayed 5 nights in May 2024

6/10 Okay

Tsugumune

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
スタッフもいいですし、宿泊必要品は整っていました。 　但し、部屋の室温が調整できず、暑くて困りました。　スタッフに電話したら、クーラーが故障しているみたいでサーキュレーターをすぐに持って来て下さいましたが、室温は下がりませんでした。　ドアを開ければ涼しくて気持ちが良かったのですが、、、安全のために閉めて下さいと言われました。
Stayed 1 night in Apr 2024

10/10 Excellent

YAN

Stayed 1 night in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

ATSUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was cozy but nice. Everything you need was there. The staffs were courtesy and helpful. The location was perfect too: a little walk about 5-10 min to the downtown area. Overall, it was convenient and nice. We enjoyed our stay.
Stayed 2 nights in Aug 2023

4/10 Poor

Tamara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Santosh

Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Bed was very uncomfortable and thermostat was malfunctioning causing the room to be uncomfortably hot throughout the night. Shower drain clogged with hair and needed to be cleaned out in order for water to drain. Good price for location and friendly staff but would not stay again.
Stayed 1 night in Nov 2020