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One Tijuana Otay

3.0 star property

Photo gallery for One Tijuana Otay

Interior
Lobby lounge
In-room safe, desk, blackout curtains, free WiFi
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is AU$156
includes taxes & fees
16 May - 17 May

Explore the area

View map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪10 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(80 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(33 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Tijuana

You'll be connected to a shopping centre at One Tijuana Otay, and within steps of Alameda Otay and Caliente Casino. Highlights at this hotel include a complimentary breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Tijuana hotel include U.S. Consulate General Tijuana and CAS Visa USA.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Caliente Casino - 2 min walk - 0.2 km
  • Autonomous University of Baja California - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • High Performance Center in Tijuana - 17 min walk - 1.5 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 27 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 11 min drive

Restaurants

  • ‪Agredanos Burguer - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬1 min walk
  • ‪Café de la Flor - ‬9 min walk
  • ‪Sirloin Stockade - ‬2 min walk

About this property

One Tijuana Otay

There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
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The price is AU$117
includes taxes & fees
24 May - 25 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel

One Otay Hotel

One Tijuana Otay Hotel

One Tijuana Otay Tijuana

One Tijuana Otay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at One Tijuana Otay?

One Tijuana Otay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Tijuana Otay?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at One Tijuana Otay on 16 May 2026 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Tijuana Otay?

Yep, One Tijuana Otay has a self car park for MXN 100 per day. A self car park is also available, for a fee.

Are there any beaches close to One Tijuana Otay?

The closest beach to One Tijuana Otay is Imperial Beach (17.8 km).

Does One Tijuana Otay serve breakfast?

Sure does, complimentary buffet brekkie is offered weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at One Tijuana Otay?

No, One Tijuana Otay does not offer an airport shuttle service.

What time are check-in & check-out at One Tijuana Otay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Tijuana Otay?

No, pets and service animals are not allowed.

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 860 out of 1417 reviews
Rating 8 - Good. 289 out of 1417 reviews
Rating 6 - Okay. 147 out of 1417 reviews
Rating 4 - Poor. 54 out of 1417 reviews
Rating 2 - Terrible. 67 out of 1417 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

O'Lizza Lee

Stayed 2 nights in Feb 2026

10/10 Excellent

Josue

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service I loved
Stayed 2 nights in Feb 2026

4/10 Poor

Mariela

Disliked: Cleanliness, staff & service, amenities
The hotel is relatively new but there is paint peeling off the fixtures in the restroom are missing. And the staff at check in were extremely rude. Horrible experience
Stayed 1 night in Jan 2026

10/10 Excellent

Bernardino

Liked: Cleanliness, staff & service, amenities
Excelente ubicación para ir caminando al Consulado. Zona limpia y segura
Stayed 1 night in Jan 2026

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very helpful
Stayed 2 nights in Nov 2025

8/10 Good

Norma

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Super convenient, easy check-in Breakfast was not all of that, but it was great to have something before everything else opened up Staff was amazing and kind, we do not encounter any issues at all The shopping center was great, we had so many options to eat and shop at a walking distance After needing to return to Tijuana, we absolutely came back for a second trip that lasted a week and we booked this hotel again
Stayed 1 night in Jan 2026

10/10 Excellent

orlando

Stayed 1 night in Jan 2026

10/10 Excellent

jose luis

Stayed 1 night in Jan 2026

4/10 Poor

Adan

Disliked: Cleanliness, staff & service, amenities
Staff was okay, room was dirty, no soap, no shampoo or body wash
Stayed 2 nights in Jan 2026

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms to small and pricy
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2026

10/10 Excellent

Jaime

Stayed 1 night in Jan 2026

10/10 Excellent

Sharlyn

Stayed 1 night in Dec 2025

10/10 Excellent

Irma, Lake Elsinore

Stayed 1 night in Dec 2025

8/10 Good

SEAN

Stayed 4 nights in Dec 2025

8/10 Good

Abraham

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

FERNANDO

Stayed 2 nights in Dec 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities
Room and bathroom was modern, but towel racks kept falling off the wall.
Stayed 1 night in Dec 2025

8/10 Good

Javier

Stayed 2 nights in Nov 2025

6/10 Okay

Karina, Dinuba

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean the only downside is that it's in a plaza, that night they had a rock band all night and the workers that where outside cleaning where very loud. Didn't get much sleep.
Stayed 1 night in Dec 2025

8/10 Good

Douglas

Very small rooms, but comfortable.
Stayed 1 night in Dec 2025