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One Tijuana Otay

3.0 star property
Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast

Photo gallery for One Tijuana Otay

Reception
Interior
Superior Room, 1 Queen Bed
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$139
includes taxes & fees
16 Sept - 17 Sept

Explore the area

View map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Alameda Otay
    ‪3 min walk‬
  • U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Macroplaza Insurgentes
    ‪7 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(68 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Tijuana

You'll be connected to a shopping centre at One Tijuana Otay, and within just a 10-minute stroll of Autonomous University of Baja California and Caliente Casino. Highlights at this eco-friendly hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Mesa de Otay hotel include San Ysidro Border Crossing and U.S. Consulate General Tijuana.

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • Estadio Caliente - 6 min drive - 6.4 km
  • El Trompo Interactive Museum Tijuana - 7 min drive - 7.9 km
  • Macroplaza Insurgentes - 7 min drive - 7.5 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 8 min drive

Restaurants

  • ‪Baristi - ‬8 min walk
  • ‪La Macha - ‬8 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪IHOP - ‬7 min walk

About this property

One Tijuana Otay

Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

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Fiesta Inn Tijuana Otay

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,251 reviews
The price is AU$174
includes taxes & fees
2 Oct - 3 Oct
Fiesta Inn Tijuana Otay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at One Tijuana Otay?

One Tijuana Otay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Tijuana Otay?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at One Tijuana Otay on 16 Sept 2025 start from AU$139.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Tijuana Otay?

Yep, One Tijuana Otay has a self car park for MXN 100 per day.

Are there any beaches close to One Tijuana Otay?

The closest beach to One Tijuana Otay is Imperial Beach (17.3 km).

Does One Tijuana Otay serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at One Tijuana Otay?

No, One Tijuana Otay does not offer an airport shuttle service.

What time are check-in & check-out at One Tijuana Otay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Tijuana Otay?

No, pets and service animals are not allowed.

Reviews

One Tijuana Otay Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 714 out of 1190 reviews
Rating 8 - Good. 244 out of 1190 reviews
Rating 6 - Okay. 116 out of 1190 reviews
Rating 4 - Poor. 57 out of 1190 reviews
Rating 2 - Terrible. 59 out of 1190 reviews

Reviews

6/10 Okay

Sara

Stayed 1 night in May 2025

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

horrible experience

this was our second time staying here . the first time was okay , the music outside was a little loud but was fine we decided to stay here again because it’s convenient for us and i enjoyed the shopping mall. we decided to give it another try . We stayed here on our wedding night and unfortunately had a really disappointing experience. We got locked out of our room and couldn’t get back in until the next morning, we didn’t receive an apology we just got switched to another room without any of our stuff . The room itself wasn’t much better. The floors weren’t clean, the shower hadn’t been properly cleaned, and there was no extra toilet papper they did not restock. The towels were very worn out and should’ve been replaced a long time ago. Overall, it felt like the staff didn’t care much about the guests or the condition of the rooms. Definitely won’t be coming back, and I wouldn’t recommend it if you’re looking for a comfortable or reliable stay.
Stayed 1 night in May 2025

4/10 Poor

Karla

Disliked: Cleanliness, staff & service
this will be my last time staying here ! the first time it was okay. the music from the outside was a little loud but i love the shopping mall so i wanted to try it out again . but this second time we had a very bad experience .
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheldon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the plaza, everything is close…
Stayed 3 nights in Jun 2025

8/10 Good

Alejandro

Stayed 1 night in May 2025

10/10 Excellent

Angel

Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,
Stayed 2 nights in May 2025

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy spot! Definitely recommend for a family.
Stayed 3 nights in May 2025

4/10 Poor

Rose, Santa Barbara

Stayed 1 night in Feb 2025

10/10 Excellent

Rishi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting US consulate.
Stayed 2 nights in May 2025

6/10 Okay

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities

Buena experiencia.

Estuvo bien la estancia, un poco pequeña la habitación. Las camas estaban raras en donde van los pies estaba levantado. En general buena comida en el desayuno pero poca variedad de guisados.
Stayed 1 night in May 2025

8/10 Good

Erik

Liked: Cleanliness, property conditions & facilities
Very convenient
Stayed 1 night in May 2025

8/10 Good

David, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar, limpio y la comida buena
Stayed 1 night in May 2025

6/10 Okay

Sergio, Orange

Stayed 1 night in Mar 2025

8/10 Good

Guadalupe, Chino Hills

Liked: Staff & service, property conditions & facilities
The bathroom although tidy, did not feel clean. the floor was a little dirty and there's appearance of mild mildew in the shower. otherwise the location the price the people were very pleasant. I've stayed in the past and the previous room was very nice.
Stayed 1 night in May 2025

10/10 Excellent

KARLA

Stayed 2 nights in May 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Property conditions & facilities
Club next door play crazy loud music. First time I could not sleep because of noise
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff were great, the hotel rooms were clean and comfortable. Location is great with ease of many food and shopping around. Access is limited especially when trying to obtain ride services especially early morning. The hotel is just above a hostel status. I guess my expectations were a little higher reading all the reviews.
Stayed 2 nights in Apr 2025

6/10 Okay

MARIA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already send my comenta to the property
Stayed 1 night in Apr 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad estaba limpia, pero estaba chica y por el mismo precio e tenido mejores hoteles en Estados Unidos. Así que estuvo algo caro para lo que era.
Stayed 1 night in Apr 2025

6/10 Okay

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se encuentra frente a un antros, salon de baile. Y, hay mucho ruido, en fin de semana. La música se escucha en los cuartos. Todo lo demás, muy bien
Stayed 1 night in Apr 2025

8/10 Good

Julio Adolfo

Stayed 1 night in Apr 2025

2/10 Terrible

SARA

Stayed 1 night in Apr 2025