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One Tijuana Otay

3.0 star property
Hotel connected to a shopping centre in Tijuana with free breakfast

Photo gallery for One Tijuana Otay

Interior
In-room safe, desk, blackout curtains, free WiFi
Lobby lounge
Reception
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is AU$167
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪10 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(74 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
Daily housekeeping
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
Daily housekeeping
In-room safe
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

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Exterior

Holiday Inn Express & Suites Tijuana Otay by IHG

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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The price is AU$200
includes taxes & fees
30 Jan - 31 Jan
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About the area

Tijuana

You'll be connected to a shopping centre at One Tijuana Otay, and within steps of Alameda Otay and Caliente Casino. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Tijuana hotel include U.S. Consulate General Tijuana and Estadio Caliente.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Caliente Casino - 2 min walk - 0.2 km
  • Autonomous University of Baja California - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • High Performance Center in Tijuana - 17 min walk - 1.5 km

Getting around

  • Beyer Blvd Trolley Station - 13 min drive
  • San Diego Santa Fe Depot - 27 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 11 min drive

Restaurants

  • ‪Agredanos Burguer - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Baristi - ‬2 min walk
  • ‪Tacos El Gallito - ‬9 min walk
  • ‪IHOP - ‬1 min walk

About this property

One Tijuana Otay

Hotel connected to a shopping centre in Tijuana with free breakfast
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at One Tijuana Otay?

One Tijuana Otay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Tijuana Otay?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at One Tijuana Otay on 25 Jan 2026 start from AU$167.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Tijuana Otay?

Yep, One Tijuana Otay has a self car park for MXN 100 per day. A self car park is also available, for a fee.

Are there any beaches close to One Tijuana Otay?

The closest beach to One Tijuana Otay is Imperial Beach (17.8 km).

Does One Tijuana Otay serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at One Tijuana Otay?

No, One Tijuana Otay does not offer an airport shuttle service.

What time are check-in & check-out at One Tijuana Otay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Tijuana Otay?

No, pets and service animals are not allowed.

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 835 out of 1389 reviews
Rating 8 - Good. 285 out of 1389 reviews
Rating 6 - Okay. 143 out of 1389 reviews
Rating 4 - Poor. 59 out of 1389 reviews
Rating 2 - Terrible. 67 out of 1389 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Alexander, lynn

Stayed 3 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Stayed 1 night in Oct 2025

8/10 Good

Sandra

Stayed 1 night in Oct 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lavamos estaba tapado. El agua se quedaba atorada.
Stayed 1 night in Oct 2025

10/10 Excellent

SONIA

Stayed 1 night in Oct 2025

10/10 Excellent

SONIA

Stayed 3 nights in Oct 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice environment
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room did not have hit water. We had to catch a flight at 7 am and had to shower at 430 am with cold water. Very disappointing.
Stayed 1 night in Oct 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Damian

Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

PILAR DE JESUS, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Eduart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise from street
Stayed 1 night in Oct 2025

10/10 Excellent

eduardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno solo que se tienw que pagar estacionamiento en la plaza
Stayed 1 night in Sep 2025

2/10 Terrible

ANGELICA

Disliked: Amenities, property conditions & facilities
El hotel parece que está hecho de cartón todo se siente y se escucha en tu habitación, escuchas a las demás habitaciones, cuando entran y salen de su habitación, cuando entran al baño, se siente cuando mueven la cama y la cabecera de la cama se movía cada que la cama de la otra habitación se movía, en verdad súper terrible experiencia, no pude descansar bien en mi estancia. El desayuno no fue nada increíble, la fruta toda pasada, frijoles quemado, huevos crudos. No regresaría
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Maria D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai

Travelled with family
Liked: Amenities
It’s was kept clean and the staff was helpful and nice
Stayed 1 night in Sep 2025

6/10 Okay

Elio

Travelled with family
Liked: Amenities
All the shopping and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enoy staying here all the time
Stayed 1 night in Sep 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
All employees were frendily
Stayed 1 night in Sep 2025