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One Tijuana Otay

3.0 star property
Hotel connected to a shopping centre in Tijuana with free breakfast

Photo gallery for One Tijuana Otay

Reception
Superior Room, 1 Queen Bed
Lobby
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$133
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪3 min walk‬
  • Place, Autonomous University of Baja California
    ‪5 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Tijuana

You'll be connected to a shopping centre at One Tijuana Otay, and within just a 10-minute stroll of Autonomous University of Baja California and Caliente Casino. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Mesa de Otay hotel include San Ysidro Border Crossing and U.S. Consulate General Tijuana.

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • Autonomous University of Baja California - 5 min walk - 0.5 km
  • Caliente Casino - 5 min walk - 0.5 km
  • High Performance Center in Tijuana - 12 min walk - 1.0 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk
  • ‪Kong Fui Buffete - ‬7 min walk
  • ‪Moma sushi + pizza - ‬7 min walk

About this property

One Tijuana Otay

Hotel connected to a shopping centre in Tijuana with free breakfast
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at One Tijuana Otay?

One Tijuana Otay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Tijuana Otay?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at One Tijuana Otay on 20 Dec 2025 start from AU$132.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at One Tijuana Otay?

Yep, One Tijuana Otay has a self car park for MXN 100 per day. A self car park is also available, for a fee.

Are there any beaches close to One Tijuana Otay?

The closest beach to One Tijuana Otay is Imperial Beach (17.3 km).

Does One Tijuana Otay serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at One Tijuana Otay?

No, One Tijuana Otay does not offer an airport shuttle service.

What time are check-in & check-out at One Tijuana Otay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Tijuana Otay?

No, pets and service animals are not allowed.

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 790 out of 1312 reviews
Rating 8 - Good. 268 out of 1312 reviews
Rating 6 - Okay. 133 out of 1312 reviews
Rating 4 - Poor. 56 out of 1312 reviews
Rating 2 - Terrible. 65 out of 1312 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Stayed 1 night in Sep 2025

8/10 Good

Victor

Stayed 1 night in Sep 2025

6/10 Okay

Erika

Stayed 1 night in Sep 2025

8/10 Good

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated right in the middle of a shopping center, featuring numerous restaurants, a movie theater, numerous stores, and a casino.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ariana, Valley Center

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restroom was very filthy. To the point where we didn’t even shower because it looks gross. The beds were dirty and had to have them come switch the blankets. The location is very convenient because it’s walking distance to the plaza but unfortunately the hotel needs to work on cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025

10/10 Excellent

Argelia

Stayed 1 night in Aug 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lobby was hot

Stayed 1 night in Aug 2025

4/10 Poor

marcos

Stayed 2 nights in Jul 2025

6/10 Okay

Myra

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Armando

Liked: Amenities
Wonderful
Stayed 1 night in Jun 2025

8/10 Good

Luis Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a quiet, safe place to spend the night before jumping on a plane back down to Puerto Vallarta, and this place hit the mark for price, cleanliness, and proximity to the airport. I appreciated that breakfast was included; that was really a nice touch.
Stayed 1 night in Jun 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

8/10 Good

julio

Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms. Good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Alonso

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Erika

Stayed 1 night in Jun 2025

4/10 Poor

Dulce

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is below average when it comes to cleanliness. The rooms are very small, no blow dryer or iron. Very noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025