Hotel Jatay

3.0 star property
Beachfront, with spa services

Photo gallery for Hotel Jatay

Comfort Double Room
Reception
Restaurant
Exterior
Smart TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Las Americas Premium Outlets
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪9 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

Comfort Double Room

8.8 out of 10
Excellent
(18 reviews)

Highlights

Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

Highlights

Smart TV
Blackout curtains
Rainfall showerhead
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 King Beds

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About the area

Tijuana

At Hotel Jatay, you'll be 10.7 km (6.6 mi) from Centro Cultural Tijuana and 11.6 km (7.2 mi) from Plaza Rio Commercial Center. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. .This beach hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include spa services, a porter/bellboy and luggage storage. Cooked-to-order breakfast is available daily between 7:30 AM and noon. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 3-property class Playas de Tijuana hotel include San Ysidro Border Crossing and Estadio Caliente.

What's nearby

  • San Ysidro Border Crossing - 8 min drive - 11.2 km
  • Las Americas Premium Outlets - 8 min drive - 10.5 km
  • Plaza Rio Commercial Center - 9 min drive - 13.1 km
  • Centro Cultural Tijuana - 9 min drive - 13.1 km
  • Estadio Caliente - 14 min drive - 17.9 km

Getting around

  • San Diego Santa Fe Depot - 26 min drive
  • Beyer Blvd Trolley Station - 27 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 38 min drive

Restaurants

  • ‪Ilustre - ‬7 min walk
  • ‪Coyote Casa Mezcalera - ‬1 min walk
  • ‪Arcos Playas - ‬3 min walk
  • ‪La Molleteria - ‬1 min walk
  • ‪Mariscos La Bajadita - ‬5 min walk

About this property

Hotel Jatay

Beachfront, with spa services
There's a restaurant on site. WiFi is free in public spaces. Spa services, tour/ticket assistance, and 24-hour room service are also featured at Hotel Jatay. Free valet parking is available.

This 3-star Tijuana hotel is smoke free.

  • 72 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Bellhop
  • No smoking on site
  • Dining venue
Hotel Jatay offers 72 accommodations with a hairdryer and free toiletries. Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 150 for children
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Frequently asked questions

What is the cancellation policy at Hotel Jatay?

Hotel Jatay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Jatay?

Yep, Hotel Jatay has free valet parking.

Are there any beaches close to Hotel Jatay?

The closest beach to Hotel Jatay is Rosarito Beach (21.9 km).

Is there a spa on site at Hotel Jatay?

There's no onsite spa, but this property does offer services like massages.

What makes Hotel Jatay a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Jatay.

Does Hotel Jatay serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:30 AM to noon.

Is there a free airport shuttle available at Hotel Jatay?

No, Hotel Jatay does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Jatay?

Yep, you can grab a meal at Hotel Jatay's onsite restaurant.

What time are check-in & check-out at Hotel Jatay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Jatay?

No, pets are not allowed.

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1011 reviews
Rating 8 - Good. 228 out of 1011 reviews
Rating 6 - Okay. 109 out of 1011 reviews
Rating 4 - Poor. 51 out of 1011 reviews
Rating 2 - Terrible. 47 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Noe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot to stay in.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Londyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Close to restaurants on the beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful and respectful! Everything inside the hotel was clean and well taken care of
Stayed 3 nights in Jun 2025

4/10 Poor

Raquel

Liked: Cleanliness
Disliked: Staff & service, room comfort
The place is decent nice and for the price is good the only thing is that they need to work on their customer service starting with the Valet person as i think that hes the first one to greed and make you feel welcome they give you a complementary breakfast but when i went to get i did not feel welcome the person that was in the register completely ignored me with out saying anything till i told him i was trying to get the complementary breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Stayed 2 nights in May 2025

6/10 Okay

Cinthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We had 2 rooms, 1 with 2 queen beds and 1 with a king bed. They were both nice but I did notice ours with the king bed had no chair or trash bin in our room like the 2 queen room. The rooms also have no mini fridge so just keep that in mind. Our room was next to the stairs and you can hear people in the hallway passing by. Location was good, staff is very friendly and the hotel is clean. The parking felt safe and secure. They have a couple of spaces under the hotel and then right next door they have a gated area.
Stayed 3 nights in May 2025

6/10 Okay

Miguel

Stayed 3 nights in May 2025

10/10 Excellent

ana carina

Stayed 1 night in Mar 2025

10/10 Excellent

Salvador

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Juan, Mexicali

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, near shore, beach, places to do shopping; some minor details with the lighting and outside noises but overall good place to stay and take all the good things of a beach atmosphere vibes.
Stayed 3 nights in May 2025

6/10 Okay

Edith, Los Angeles

Travelled with family
Liked: Amenities
The shower is big enough got water. The only thing that I didn't like is the carpet looks dirty and the blankets on top looks with stains of oil or something and the towels are old and smells bad.
Stayed 1 night in May 2025

10/10 Excellent

Emigdio, San Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

4/10 Poor

ELISA OCHOA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our door lock was not working, so when i called reception, somebody from maintenance came and said "oh yes, its not working but it will be fixed until tomorrow", i was travelling with my daughters and felt powerless & unsafe. we had to move a sofa in order to lock the door.
Stayed 1 night in Apr 2025

6/10 Okay

Taina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

efrain

Travelled with family
Liked: Cleanliness, staff & service
No wifi service for tv or room phone line to call fromt desk or restaurant
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Loved everything about it! Staff was amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe hotel

Nice weekend getaway. Across the street from Playas de TJ. A bit noisy with hotel staff on the 3rd floor, felt super safe w/all the police presence. We would stay here again, but on a different floor and maybe a view of the outside instead of the hallway would be nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert, Murrieta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well here stayed here many times and never disappointed
Stayed 1 night in Apr 2025

8/10 Good

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient location

Very clean and location is very convenient, right in front of Playas de Tijuana Malecon. Only issue is looking for a parking spot. Plenty of places to go eat.
Stayed 1 night in Mar 2025

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

2/10 Terrible

Bri

Travelled with family
Disliked: Amenities, property conditions & facilities
Our room experience was horrible. The wi-fi didn’t work at all, I called the front desk, they said that they will reset the system but it never worked. There was no hot water, we had to shower with cold water in the morning. The AC did not work at all, it was extremely hot at night to top it off the AC light was ON the whole night, it was like sleeping with the lights on. Our window view was their back stock area, full or toilet paper, mops and cleaning supplies our beds were also very hard. I’m have never left a review before even with bad experience because I don’t like to talk negative instead I love to help business but this was very very upsetting :(
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good clean hotel. Very good location.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and many shops around the property.
Stayed 1 night in Apr 2025