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4.4 out of 5

"Very nice room and friendly helpful staff. " More

By a verified traveller on Wed 04 Aug 2021

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Hotel Description

At Candlelight Lodge you'll be within steps of Kosciuszko National Park and Kosciuszko National Park. Highlights at this guest house include a restaurant, a bar/lounge, and a sauna.

Flat-screen TVs with DVD players are featured in all 14 individually decorated rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Refrigerators, phones, and wardrobes or closets are also available.

The restaurant, Candlelight Lodge, serves Modern European cuisine and is open for dinner. Added amenities include free WiFi in public areas, laundry facilities, and ski storage. Each morning full breakfast is served between 7:30 AM and 9:00 AM. There's also the convenience of free parking nearby.

Sights within a 10-minute walk of this 3-star Thredbo guest house include Village Square and Kosciusko Express Quad Chair.

Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Picnic and Walk to Mount Kosiuzko

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family 6

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Candlelight Lodge ratings based on 87 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlelight Lodge

Everyone (46) Couples (23) Family (15)
5 out of 5
Very nice room and friendly helpful staff.

Posted by on 4 Aug. 2021

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Comment from Hotel Management

10 Aug. 2021 by Annie

Glad you enjoyed

4 out of 5
Friendly helpful staff

Posted by on 2 Jul. 2021

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Comment from Hotel Management

2 Jul. 2021 by john

Thank you

5 out of 5
Nice place. Annie and staff are great host

Posted by on 20 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by john

Thanks for the nice words

1 out of 5
Terrible. They double-booked our room and bumped us. Apparently it happens a bit at candlelight. We got sent to another (cheaper) hotel. We weren’t told about it at all. They were just going to wait till we turned up but the other hotel rang asking where we were because they had the wrong dates. Don’t stay here!

Posted by on 15 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by Annie

Hi Michael We completely understand your frustration and your need to provide a “terrible” review with a score of 1…. based on the overbooking issue, we had with your booking rather than an actual stay with us. (which as explained was a system error not a human error) As we advised in our previous communication with you since your stay in Thredbo, yes in hindsight we should have called you straight away. We decided to wait until you arrived as we wanted to discuss all the alternative options that we were going to offer you, to ensure you were happy with the outcome. One of the alternative hotels we were considering was holding the room for you but unfortunately, they booked the wrong dates and then rang you to query why you had not arrived. I totally understand that this created a bad taste in your mouth …..but as we have tried to explain to you in previous private conversations, this was not our intention. You gave us no option to rectify the situation as you went straight to the other hotel. I am still hopeful that you will understand what our intentions were - and that was to look after you and ensure you were happy with the final outcome…and I will leave it at that …regards Annie Manager Candlelight Lodge

5 out of 5
Clean & compatible with helpful and friendly staff.

Posted by , from Tumut on 3 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by john

Thank you

4 out of 5
Great location, amazing views. Located right beside a shuttle bus stop. Restaurant had amazing views if you were lucky enough for a table beside the window.

Posted by on 30 Sep. 2019

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4 out of 5
Centrally located, short walk up steps and roadway from main mall. Great views to the mountains. A very quaint old style feel - plenty of timber. Excellent restaurant. Friendly helpful staff.

Posted by , from Canberra ACT on 6 Sep. 2019

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5 out of 5
Staff were excellent and accomodation charmingly Europe Alps style

Posted by on 9 Aug. 2019

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5 out of 5
A pleasant stay with pleasant people. We had a great stay

Posted by on 22 Apr. 2019

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5 out of 5
Great location. Lovely room that was better than expected. Wonderful staff who bent over backward to keep me informed and to make my stay a pleasant one. Very good restaurant with a great selection of beer and wine.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by John

Nice to hear you loved the stay and what we put forward

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, a terrace, and barbecue grills are also featured at Candlelight Lodge. This 3-star Thredbo guesthouse is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 5 levels
  • Built in 1958
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Candlelight Lodge offers 14 accommodations with DVD players and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Telephone
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:00 AM.

Candlelight Lodge - This restaurant specializes in Modern European cuisine and serves dinner only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 400 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 25 for adults, AUD 10 and AUD 15 for children (approximately)
  • Rollaway bed fee: AUD 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlelight Lodge Thredbo
  • Candlelight Thredbo
  • Candlelight Hotel Thredbo Village
  • Candlelight Lodge Thredbo
  • Candlelight Lodge Guesthouse
  • Candlelight Lodge Guesthouse Thredbo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.