2/10 Terrible
Verified traveller
Travelled with group
6 Jan 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
I arrived late in the evening and when I entered the room I had a hard time opening the door to get in. The first thing I noticed was the room appeared to be clean but there was a constant chirping sound which was the smoke detector also it was very cold. I plugged the heater/air conditioner in and turned it on. I then sat on the bed and started watching tv. I then noticed there was only one towel in bathroom so I went and drove to office as no one answered the phone and asked for some towels which I got. When I drove back the room was still very cold so I waited for a total of three hours waiting for it to warm up which it never did so I tried calling the office but no one answered so I drove over to office to get a different room that had heat but no one was there so I left and drove to a different hotel to get a room which I did and it was normal room temperature. Later that day I tried to contact but it took twenty minutes calling several times before anyone answered and it was the same lady that was working when I checked in. I told her about my problem with the room and she hung up on me. Last but not least while I was sitting on the bed watching tv I noticed several cockroaches running on the bedside table. I will dispute these charges with my cc company. I will never stay there again.
Verified traveller
Stayed 1 night in Jan 2024