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Best Western Queens Hotel

3.0 star property
Hotel in Dundee with 24-hour front desk and restaurant

Photo gallery for Best Western Queens Hotel

Enjoy a convenient and comfortable bar experience with a selection of drinks and a cozy seating area.
Experience the grand entrance of Queens Hotel, featuring a classic architectural style with ornate details.
Reception area with a warm welcome, featuring a framed painting, a potted plant, and a helpful staff.
Relax in comfort with a large bed, a side table, and a vase with a plant.
Stunning staircase with intricate carvings and ornate details leads to an upper level.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is AU$139
includes taxes & fees
20 July - 21 July

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    ‪1 min walk‬
  • City Square
    ‪7 min walk‬
  • V&A Dundee
    ‪7 min walk‬
  • Dundee (DND)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(14 reviews)

Highlights

Heating
TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Dundee

Best Western Queens Hotel puts you in the heart of Dundee, within steps of University of Dundee and Dundee Contemporary Arts Centre. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Q-Bar is the hotel's own bar. Added amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. .Within a 20-minute drive of this 3-property class Dundee hotel, attractions include St. Andrews Links and University of St. Andrews.

What's nearby

  • University of Dundee - 1 min walk - 0.0 km
  • Dundee Science Centre - 3 min walk - 0.3 km
  • City Square - 7 min walk - 0.6 km
  • V&A Dundee - 7 min walk - 0.7 km
  • Discovery Point - 7 min walk - 0.7 km

Getting around

  • Dundee Station - 8 min walk
  • Dundee (DND) - 11 min drive

Restaurants

  • ‪Muffin Break - ‬6 min walk
  • ‪Discovery Beers - ‬1 min walk
  • ‪The Library Café - ‬5 min walk
  • ‪The Braes - ‬3 min walk
  • ‪Nether Inn - ‬2 min walk

About this property

Best Western Queens Hotel

Hotel in Dundee with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 53 guestrooms or units
  • 5 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Best Western Queens Hotel offers 53 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Polish, Portuguese, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$138
includes taxes & fees
20 July - 21 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Lift (90 centimetre wide door)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Frequently asked questions

Is parking available at Best Western Queens Hotel?

Yep, Best Western Queens Hotel has a free self car park.

How much does it cost to stay at Best Western Queens Hotel?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Best Western Queens Hotel on 20 July 2025 start from AU$139.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Queens Hotel?

The closest beach to Best Western Queens Hotel is Broughty Ferry Seafront (6.1 km).

Does Best Western Queens Hotel serve breakfast?

Yeah, English breakfast is served weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Best Western Queens Hotel?

No, Best Western Queens Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Queens Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Queens Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Queens Hotel?

No, only service animals are allowed.

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 559 reviews
Rating 8 - Good. 244 out of 559 reviews
Rating 6 - Okay. 87 out of 559 reviews
Rating 4 - Poor. 37 out of 559 reviews
Rating 2 - Terrible. 14 out of 559 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Stayed 2 nights in Apr 2025

8/10 Good

Paige

Stayed 1 night in Feb 2025

4/10 Poor

Rob

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

One of the worst

The place really needs updated. My room in particular was outdated, the mattress was non existent and extremely uncomfortable, there was a gap at the bottom of the door so you could hear absolutely everything. It also caused light to shine through so had to use my pillows to try block the light and dull the sound.
Stayed 1 night in Mar 2025

10/10 Excellent

ANUJ

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Inexpensive stay, not the most comfortable

Check in was easy and quick, there was lots of parking available, and the stay was fairly inexpensive. The hotel itself is quite dated and there was a bit of a musty smell. The smoke alarms are very sensitive and there are signs in the bathrooms to keep the doors closed so that steam doesn’t set off the alarms. Unfortunately a fire alarm went off at 3AM.
Stayed 1 night in Mar 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
booked into this older style hotel . Amazing staircase takes you to the bedrooms. We were fortunate to book a room with a double aspect view over the river Tay. The bonus waas the weather was good
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing stay

We had booked this hotel as a mother daughter visit as it is half way between our locations and thought it was ideal for the location, we soon became very disappointed on arrival to our room there was poo in our toilet and the flusher didnt work and basically came off in our hands, i had to visit the reception twice to try and get someone to fix it, which they finally did, the room was full of the tiny little white moths and they said they couldnt move us as they had no other rooms available, we had 3 pillows (if you could call them that) between 2 and we asked if we could have another pillow and reception just said they could find one as the hotel was full, we decided to eat breakfast on the last day and there was hardly any cooked breakfast there and what was there was dry especially the eggs, we had to chase our tea up too, they eventually bought out fresh stuff but by then it was too late, they only had 2 slices of bread for making toast, the cups for tea where stained and dirty and one had lipstick on it. Overall it was a very disappointing stay and the rooms need much work done as very tired and dated and the TV didnt work either, the only 1 good thing about the room was the shower was hot and powerful. Will not be staying again
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, good parking, Dundee rep is only 2-3 minutes walk, lovely room, really comfortable bed and a hearty breakfast, any evening shows at the rep I’ll be staying here again.
Stayed 1 night in Mar 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospital visit

Needed hotel close to hospital and this was very near. Room fine but a bit dated
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Business traveller
Liked: Staff & service
Disliked: Room comfort

Ok but dated

Booked kingsize bed but it ended up being 2 singles pushed together leaving a gap in middle Basic items missing (no iron and tv remote) Hotel could do with a paintjob was a bit dated Staff were pleasant and very helpful regarding missing items
Stayed 2 nights in Feb 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overnight stay but bit basic

Friendly staff at reception. Free parking behind hotel, convenient location. Very clean hotel, room bit dated. Had room at side which was noisy from nightclubbers at 4am. Breakfast menu looks good but is a bit basic, rationed fresh fruit, luke warm coffee and kitchen struggling to get the right orders out.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great luck cation for central Dundee. Hotel is a little tired and dated but was very much good value for money
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Great hotel for the price convenience and price. Bar was soulless with no customers and only heavy on draught - one couple walked in and there was no staff to serve so they walked back out
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good, especially the staff who were as nice as could be.
Stayed 3 nights in Jan 2025

6/10 Okay

David, Sale

Disliked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

2/10 Terrible

eilidh

Stayed 1 night in Jan 2025

10/10 Excellent

killian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well priced proper old hotel

Nice hotel. Quite grand in an understated way. Very good breakfast - Arbroath smokies be poached eggs, which I thought was pretty classy. Apparently winston churchill stayed here loads. Would be good if the hotel had a little info in the plaque explaining why he spent so much time in Dundee. The fella seemed to get about, but the interesting to know what he was up to regardless
Stayed 1 night in Jan 2025

10/10 Excellent

Paige

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay

Generally fine, although I tried to ask many times and our booking was for 4, there was not an extra bed on arrival. However this was quickly resolved as they added a bed. We were the only people at breakfast the next morning and the lady was very nice. 8 particularly liked Vegetarian breakfast with veggie haggis!
Stayed 1 night in Dec 2024

10/10 Excellent

PAULINE

Stayed 2 nights in Nov 2024

8/10 Good

Rory

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sue

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok but wouldn’t stay again

Staff at this hotel are excellent. We checked into our room to find the bed messy/slept in & towels on the floor of the bathroom. Clearly the room wasn’t ready for us! We were moved to another room which was ok but needed some attention! Bathroom mirror was filthy, floor dirty but we did have a clean, freshly made bed!
Stayed 1 night in Nov 2024