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DoubleTree by Hilton Brighton Metropole

4.0 star property

Photo gallery for DoubleTree by Hilton Brighton Metropole

Exterior
3 restaurants, lunch, dinner, brunch served; Regional cuisine
View from room
Exterior
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Gym
The current price is AU$163
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
Kings Road, East Sussex, Brighton, England, BN1 2FU
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, Churchill Square Shopping Centre
    ‪1 min walk‬
  • Place, Brighton Centre
    ‪2 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

Superior Room, 1 King Bed, Balcony, Sea View

Superior Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(6 reviews)
  • Sea view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony

Superior Room, 1 King Bed with Sofa bed, Balcony

Superior Room, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (Connecting Rooms)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (Connecting Rooms)

  • 48 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living area

Superior Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(25 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Sea View

Superior Room, 1 King Bed with Sofa bed, Sea View

Superior Room, 1 King Bed with Sofa bed, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Topland)

Suite, 1 King Bed, Balcony (Topland) | Living area

Suite, 1 King Bed, Balcony (Topland)

  • Sea view
  • 164 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(54 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.6 out of 10
Good
(14 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Living area

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Sea View

Superior Room, 2 Single Beds, Sea View

Superior Room, 2 Single Beds, Sea View

  • Sea view
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Balcony, Sea View

Superior Room, 1 Queen Bed, Balcony, Sea View | Living area

Superior Room, 1 Queen Bed, Balcony, Sea View

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Brighton

At DoubleTree by Hilton Brighton Metropole you'll be within a short 5-minute stroll of Brighton Beach and Churchill Square Shopping Centre. Highlights at this beachfront hotel include 3 restaurants, an indoor swimming pool and a bar/lounge. .The restaurant, 1890 At The Met, serves Regional cuisine. Waterhouse Bar & Terrace is the hotel's own cocktail bar, serving drinks along with brunch and lunch. Spend the day at the beach and enjoy the on-site gym, Hot tub and sauna. 10000 square feet (929 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Brighton City Centre hotel include Brighton Royal Pavilion and Brighton Pier.

What's nearby

  • Brighton Beach - 1 min walk - 0.1 km
  • Churchill Square Shopping Centre - 1 min walk - 0.2 km
  • Brighton Centre - 2 min walk - 0.2 km
  • Brighton i360 - 2 min walk - 0.2 km
  • Brighton Royal Pavilion - 10 min walk - 0.9 km

Getting around

  • Brighton Station - 14 min walk
  • Gatwick Airport (LGW) - 45 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Victoria Lounge Bar - ‬1 min walk
  • ‪Brighton Music Hall - ‬3 min walk
  • ‪Regency Restaurant - ‬2 min walk
  • ‪The West Tap - ‬2 min walk

About this property

DoubleTree by Hilton Brighton Metropole

As a guest of DoubleTree by Hilton Brighton Metropole, you'll find an indoor pool, a hot tub, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Brighton Metropole. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Brighton hotel.

  • 1 building
  • 321 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1890
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton Brighton Metropole offers 321 accommodations with laptop-compatible safes and a hairdryer. 32-inch flat-screen televisions come with digital channels.

In-room wired and wireless Internet access (Wi-Fi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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4.5 out of 5, Wonderful, 1,673 reviews
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includes taxes & fees
2 Apr - 3 Apr
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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (GBP 27 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22.50 for adults and GBP 16 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1890 At The Met
  • Salt Room
  • Waterhouse Bar & Terrace

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 45 per pet, per stay, plus a deposit of GBP 45 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22.50 for adults and from GBP 16 for children
  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 27 per night
  • Pet deposit: GBP 45 per stay
  • Pet fee: GBP 45 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 45 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brighton Hilton
Brighton Hilton Metropole
Brighton Metropole
Brighton Metropole Hilton
Hilton Brighton
Hilton Brighton Metropole
Hilton Metropole Brighton
Hilton Metropole Hotel Brighton
Metropole Brighton
Metropole Hilton Brighton
Hilton Brighton Metropole Hotel Brighton
Hilton Brighton Metropole Hotel
Hilton Brighton Metropole
DoubleTree by Hilton Brighton Metropole Hotel
DoubleTree by Hilton Brighton Metropole Brighton
DoubleTree by Hilton Brighton Metropole Hotel Brighton

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Brighton Metropole?

DoubleTree by Hilton Brighton Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Brighton Metropole?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Brighton Metropole on 2 Apr 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Brighton Metropole?

Yep, DoubleTree by Hilton Brighton Metropole has a self car park for GBP 27 per night. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton Brighton Metropole?

Yep, DoubleTree by Hilton Brighton Metropole is a short 1-minute walk from Brighton Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does DoubleTree by Hilton Brighton Metropole have a pool?

DoubleTree by Hilton Brighton Metropole has an indoor pool.

What luxury perks are available at DoubleTree by Hilton Brighton Metropole?

DoubleTree by Hilton Brighton Metropole features an indoor pool, 1 hot tub and 3 restaurants.

Is DoubleTree by Hilton Brighton Metropole family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Brighton Metropole is a hit with families.

Does DoubleTree by Hilton Brighton Metropole serve breakfast?

Yep, guests give top marks to the full brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Brighton Metropole?

No, DoubleTree by Hilton Brighton Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Brighton Metropole?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Brighton Metropole?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Brighton Metropole?

Cats and dogs are welcome at DoubleTree by Hilton Brighton Metropole, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

DoubleTree by Hilton Brighton Metropole Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 686 out of 1254 reviews
Rating 8 - Good. 342 out of 1254 reviews
Rating 6 - Okay. 131 out of 1254 reviews
Rating 4 - Poor. 55 out of 1254 reviews
Rating 2 - Terrible. 40 out of 1254 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirsty

Stayed 1 night in Dec 2025

10/10 Excellent

Leighton

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfasts not so for dinner in the evening clean room perfect balcony view
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

8/10 Good

Patrick, Brighton

Liked: Property conditions & facilities
Staff were excellent and welcoming. I even got a cookie! Atmosphere great. Room was smaller than expected but I was okay with that. Telly is fixed that you are forced to watxh from a table, not the bed. What I did hope they could do is clean the room thoroughly. I wont say what i saw....
Stayed 1 night in Dec 2025

6/10 Okay

Hyun Jeong

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Loved all Aspect of our stay. Staff very helpful. Breakfast excellent as was food in bar area.
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room. Beautiful building. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Jordana

Travelled with family
Liked: Cleanliness, staff & service
We’ve stayed here 5 times. Love this hotel. Only negative is check in not till 4pm but other then that this hotel is faultless. Highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, room comfort
Food good at breakfast, coffee not great. Nice comfy room, although the wardrobe hanging space was impractical to hang clothes, not a deal breaker
Stayed 2 nights in Dec 2025

10/10 Excellent

Giuseppe

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Bed was super comfortable .
Stayed 2 nights in Dec 2025

8/10 Good

Marcos

Business traveller
Liked: Cleanliness, staff & service
Staff
Stayed 1 night in Dec 2025

8/10 Good

stewart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, breakfast and clean modern room.
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room , comfy bed and excellent facilities.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
The hotel/room was clean. It was small. Not a lot going on but soo cosy
Stayed 1 night in Dec 2025

8/10 Good

Kulavee

Stayed 1 night in Dec 2025

6/10 Okay

Grant

Liked: Cleanliness
Thought it could of bin better stay not to great
Stayed 1 night in Dec 2025

10/10 Excellent

Steffon

Travelled with partner
Liked: Cleanliness
Very clean , lovely helpful staff ,super comfortable beds and ideal location . Second time here and we enjoyed our stay as much as the first time . The breakfast is amazing and discounted if you book in advance . Sign up for the Hilton Honors app and you get 15% off at the hotel bar. They also provide parking at discounted rate . Thanks to all the staff for a great stay ! ☺️🙏
Stayed 2 nights in Dec 2025

10/10 Excellent

Kasia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely stunning hotel! The decor was beautiful plus lovely touch of holidays there🎄 Staff very helpful and the rooms just breath taking! The views, the balcony, clean rooms, lovely pool and spa! Highly recommend it!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice comfy room on 5th floor. No complaints Great breakfast. The only suggestion I have is: This Hilton group have scrapped fridges in the room according to the staff I spoke to. Not a big issue but water in the room is a basic. There is tinned water available at reception at no charge. Reception staff should be offering water at time of check in. Not wait until someone has to return to the desk for it. Other than that all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Una

Liked: Cleanliness, staff & service, amenities
Very welcoming and room suited our needs
Stayed 2 nights in Dec 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms spotless and staff very friendly
Stayed 2 nights in Dec 2025

6/10 Okay

Derek

Liked: Cleanliness, staff & service, amenities
We just booked the standard room which was quite expensive £180 but for a Hilton I expected a bigger room. Tiny room looking out onto the worst view of a flat roof and pipes. A little disappointing. In the morning we realised we had no bath towels at all. Rang house keeping but took 20 mins to get them to us and my husband was using a hand towel to fry himself . When I asked the housekeeper cleaning rooms opposite I’d she could provide me with towels she said no!!!! You are not my room and was quite annoyed I’d asked. Very rude. No what I expect from a Hilton . The common areas are very lovely and rooms are decorated also very well.
Stayed 1 night in Dec 2025