Phoenix Resort

3.0 star property
Motel with free parking, near Taupō Hot Springs

Room options

View all photos for Studio with Spa

Room amenity

Studio with Spa

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Heating
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment with Spa

One Bedroom Apartment with Spa | View from room

One Bedroom Apartment with Spa

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom with Spa

Room amenity

Two Bedroom with Spa

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

About the area

Taupō

At Phoenix Resort you'll be within a 20-minute stroll of Taupō Hot Springs and Lake Taupō. Highlights at this motel include free in-room WiFi. .Enjoy access to mini golf and a playground. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class Waipahihi motel include Wairakei Natural Thermal Valley and Huka Falls.
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What's nearby

  • Waipahihi Botanical Gardens - 13 min walk - 1.1 km
  • Taupō Hot Springs - 14 min walk - 1.2 km
  • Wairakei Geothermal Power Station - 2 min drive - 2.9 km
  • Three Mile Bay - 3 min drive - 2.5 km
  • Maori Carvings - 3 min drive - 2.6 km

Getting around

  • Taupō Airport (TUO) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Industrie French Kitchen - ‬3 min drive
  • ‪Cafe Baku - ‬5 min drive
  • ‪Dixie Brown's Cafe - ‬5 min drive

About this property

Phoenix Resort

Motel with free parking, near Taupō Hot Springs
As a guest of Phoenix Resort, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Taupō motel.

  • 13 guestrooms or units
  • Built in 1980
  • Self-service laundry
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Phoenix Resort offers 13 accommodations with DVD players and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower and hairdryers.

This Taupō motel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Mini golf
  • Playground

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Separate dining area
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and on-site parking. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Phoenix Resort Taupo
Phoenix Taupo
Phoenix Resort Motel
Phoenix Resort Taupo
Phoenix Resort Motel Taupo

Frequently asked questions

What is the cancellation policy at Phoenix Resort?

Phoenix Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Resort?

As of 26 Dec 2025, prices found for a 1-night stay for 2 adults at Phoenix Resort on 16 Jan 2026 start from AU$206.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phoenix Resort?

Yep, Phoenix Resort has a free self car park.

Is there a spa on site at Phoenix Resort?

No, there is no spa at this property. Taupō Hot Springs is a short 16-minute walk away.

Does Phoenix Resort have a waterslide?

No, there is no waterslide at Phoenix Resort, but Taupō Hot Springs is a short 16-minute walk away.

Does Phoenix Resort serve breakfast?

You bet, brekkie is on offer daily.

Is there a free airport shuttle available at Phoenix Resort?

No, Phoenix Resort does not offer an airport shuttle service.

What time are check-in & check-out at Phoenix Resort?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Phoenix Resort?

No, only service animals are allowed.

Phoenix Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 265 reviews
Rating 8 - Good. 84 out of 265 reviews
Rating 6 - Okay. 23 out of 265 reviews
Rating 4 - Poor. 7 out of 265 reviews
Rating 2 - Terrible. 0 out of 265 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy with full amenities you would need to enjoy your stay. Would fully recommend this property.
Stayed 1 night in Sep 2025

8/10 Good

Anzelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and the staff was very welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very warm welcome and the introduction to the unit along with thermal pool instructions was greatly appreciated. Would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Laureen, Waikato

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very informative & welcoming staff. Private spa in room excellent
Stayed 1 night in May 2025

10/10 Excellent

Robert W, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A picturesque hotel with every amenity that you could want!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff! Beautiful property!
Stayed 2 nights in Mar 2025

8/10 Good

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms, friendly owner.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mr T J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in really friendly guy who took the time to show us everything in the area on the map what to see and do
Stayed 1 night in Dec 2024

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one
Stayed 2 nights in Sep 2024

8/10 Good

pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 1 night in Jul 2024

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa bath was really nice and relaxing
Stayed 2 nights in Jul 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self fill mineral pool was fantastic!!! Six foot across - so relaxing. The bed was huge and super comfortable and the room even had a partial view of the lake. The garden was beautiful and the staff just lovely. Only suggestion would be that some of the wooden furniture surfaces need a sand down and revarnish and the plastic above the pool and the shower also need a refresh. Will definitely be back!
Stayed 1 night in Jun 2024

10/10 Excellent

soraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room quiet area comfortable bed an amazing shower
Stayed 1 night in Apr 2024

8/10 Good

brynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome four day stay will definitely be back.
Stayed 4 nights in Apr 2024

6/10 Okay

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens, quaint accommodation, could use a spruce up,nice views of Lake Taupo quite noisy as on busy road a bit expensive for what it was
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The geothermal spa pool was lovely. Room was clean and bed was comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Anne

Disliked: Property conditions & facilities
The room had its own private spa, a good facility but difficult to get in and out of as it is recessed. We didn't like the bedrooms being upstairs and the bathroom downstairs. Otherwise it was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful base for lake taupo

Lovely place with pretty garden and friendly staff who upgraded us from studio to apartment at no extra cost.Free use of washing machine. Just by the beautiful lake.Comfortable bed with crisp bedding. Short car ride to eating areas.Mildew on bedroom curtain onto balcony let it down a little
Stayed 3 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Annelize

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal since we had our bicycles. Really nice and close to the lake front trail and nice easy parking in the back. The Hot Mineral bath was nice after a days ride.
Stayed 1 night in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Ataroa Miriama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space in our 2bdm Room really loved having a tv in the lounge & main bedroom. By far the mineral pool was a highlight all my boys and myself loved it thank you
Stayed 1 night in Oct 2023

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the private mineral pools, the reason why we choose to stay here when in Taupo… so relaxing. The staff are also friendly and helpful. Also love the garden, very cute.
Stayed 2 nights in Sep 2023