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4.6 out of 5

"Following our host on his bike along a winding track, our bungalow came into view, nestled in the rainforest. As the brochure promised, the veranda l ... " More

By a verified traveller on Thu 18 Mar 2021

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Hotel Description

At The Canopy Rainforest Treehouses and Wildlife Sanctuary, you'll be 7.1 km (4.4 mi) from Wooroonooran National Park and 12.1 km (7.5 mi) from Malanda Falls. Highlights at this property include free self parking, a spa tub, and in-room kitchens.

Each apartment is individually decorated and features a washer/dryer, a fireplace, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a down comforter, a jetted tub, and a rainfall showerhead. A separate tub and shower, a coffee/tea maker, and in-room massages are also available.

A day of pampering can include massages, body wraps, and mani/pedis. Added amenities include free WiFi in public areas and laundry facilities.

Places within a 30-minute drive of this 4-star Tarzali property include Millaa Millaa Falls and Curtain Fig National Park.

The Bower house

Bed Count 2 King Beds Maximum Occupancy 8 Max

Tree House

Bed Count 2 Full Beds Maximum Occupancy 8 Max

The Canopy Rainforest Treehouses and Wildlife Sanctuary ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Canopy Rainforest Treehouses and Wildlife Sanctuary

Everyone (1) Couples (3) Family (5)
4 out of 5
Following our host on his bike along a winding track, our bungalow came into view, nestled in the rainforest. As the brochure promised, the veranda looked out into the forest and to the lazy-flowing creek below. The setting is wonderful, very private and peaceful. The bungalows are well appointed for self-sufficient extended stays - which is important as Yungaburra is a solid 25 min drive each way. The wildlife is plentiful - we were visited by a variety of birds, brush tail possums and pademelon. The property’s walking trails led us to reaches of the creek where turtles were abundant. BUT, the Canopy’s brochures are well out of date. Despite the fresh flowers, our bungalow felt neglected and in places was simply grotty. The place had an all-pervading smell of mildew, with patches on the walls. In the kitchen and bathroom, the mastic was peeling-away, the light fitting was full of dead insects, and the fans held what must have been several years’ worth of dust and grime. The BBQ was clean but not what you’d expect at a ‘luxury’ destination. Whilst there was a washer and dryer downstairs, the light didn’t work. The bed-side light had no globe. The bare nails in the (dirty) wall above the bed showed were once hung pictures. The used Band-Aid perched on top of the shower screen rather told the tale: cleaning and maintenance are not a priority here! At almost $300 / night, today this property delivers only on its stunning location.

Posted by , from Sunshine Coast on 18 Mar. 2021

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Comment from Hotel Management

18 Mar. 2021 by Managment

John, Thanks for the review, and the feedback. We are working our way through restoring this old beauty back to its original charm. The tropics are hard on timber buildings. We have Just Installed Air Conditioning in the treehouses to help remove the mildew and reduce the mould. We are also in the process of re sanding and sealing all of the decks. Patching plaster and a fresh lick of paint. Il'l get onto the light ASAP. We are also in the process of redesigning all of our brochures. We removed the old compendiums as the information was from the stone age. We have a new one we are trying very hard to get finished and printed. Perhaps i will attach a PDF to the pre arrival emails in the mean-time. We will work on improving the rest of the experience.

5 out of 5
Pros: Location, wildlife
Cons: Pushy possums on deck, the mess left by possums on deck
Location: Beautiful& peaceful
Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from Australia - QLD - Townsville on 8 Oct. 2014

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5 out of 5
Pros: Location is fantastic
Cons: The stupid latch on the deck entry gate
Location: Outstanding
Facilities: Above average; Value: Inexpensive; Service: Outstanding; Cleanliness: Beautiful; Nup!

Posted by , from Australia - QLD - Cairns on 27 May 2014

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4 out of 5
Pros: House well presented
Cons: Bit overprice
No Wildlife

Posted by on 10 Apr. 2014

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4 out of 5
Pros: The coziness
Cons: Some things needed upgrading
Beautiful area

Posted by , from Australia - QLD - Townsville on 3 Apr. 2013

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5 out of 5
Pros: Tranquility and surroundings were amazing. Wildlife right at your door
Cons: Wildlife can get a bit cheeky
Location: Away from it all
Facilities: Home away from home; Value: A steal; Service: Outstanding; Cleanliness: Beautiful;

Posted by , from Australia - QLD - Townsville on 5 Feb. 2013

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5 out of 5
Pros: Magnificent mammals and birds of the wet tropical rainforest sharing the afternoon tranquility on your ownveryprivate front patio
Cons: Neighbours in other raiforest houses speaking loudly on arrival in the afternoon. Mind you they soon quieten down to the silence of the rainforest.
Location: Away from it all, Inspiring, Outstanding
Facilities: Top of the line, Home away from home, Outstanding; Value: Amazing; Service: Professional; Cleanliness: Immaculate; If you are looking for a 5 star ecotourism private romantic(and a little bit naughty) rainforest experience with its inhabitants then this is for you.

Posted by , from Australia - QLD - Cairns on 1 Nov. 2012

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5 out of 5
Pros: Amazing wildlife
Cons: Leeches
Location: Away from it all
Facilities: Home away from home; Value: Worthwhile; Service: great; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Cairns on 25 Jul. 2012

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4 out of 5
Pros: The location and the relaxed atmosphere
Cons: Nothing that comes to mind
Location: Away from it all, Inspiring, Outstanding
Facilities: State of the art, Home away from home, Outstanding; Value: Great deal, Fantastic, Amazing; Service: Respectful, Friendly, Courteous; Cleanliness: Spotless, Pristine, Beautiful; No

Posted by , from Australia on 23 May 2011

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About the The Canopy Rainforest Treehouses and Wildlife Sanctuary

Location 247 Hogan Road, Tarzali, QLD 4885

Property Features

As a guest of The Canopy Rainforest Treehouses and Wildlife Sanctuary, you'll find a spa tub, spa services, and tour/ticket assistance. WiFi is free in public spaces. The Canopy Rainforest Treehouses and Wildlife Sanctuary also features barbecue grills and laundry facilities. Free self parking is available. This 4-star Tarzali apartment is smoke free.

  • 7 guestrooms or units
  • 7 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cairns Intl. Airport (CNS) (92.8 km / 57.7 mi)
  • Parking: Free self parking

Room Amenities

The Canopy Rainforest Treehouses and Wildlife Sanctuary offers 7 air-conditioned accommodations with fireplaces and washers/dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Additionally, rooms include coffee/tea makers and hair dryers.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Dining room
  • Jetted tub
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.

  • No lifts
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canopy Rainforest Treehouses
  • Canopy Rainforest Treehouses Wildlife Sanctuary Tarzali
  • Canopy Rainforest Treehouses Wildlife Sanctuary Apartment
  • Canopy Rainforest Treehouses Wildlife Sanctuary
  • The Canopy Rainforest Treehouses Wildlife Sanctuary
  • The Canopy Rainforest Treehouses and Wildlife Sanctuary Tarzali

You should know

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.