6/10 Okay
Brittani
Travelled with family
18 Mar 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel/questionable company
My family and I have stayed here a few times in the past. It’s a nice hotel. It’s not super fancy, but it clean, the rooms are very spacious and the pool is so warm!
The staff is always friendly and helpful.
All of these things applied to our most recent stay as well, with the exception of the company kept in the pool!
My kids love to come and swim at the pool and being there one night only, I was hopeful they’d be able to safely, but that was far from the case.
Im beyond patient with kids being excited and having fun/playing games in the pool. My kids also wanted to be silly and have fun- but when there are over TWENTY children and only two adults (that don’t care about manners, decency, or safety), that’s just not doable. There were 5 kids jumping and running to and from the hot tub, there were 18 kids jumping, diving and throwing balls at our children’s heads, other children’s and parents heads, pounding on the walls and the glass. One of them took off his life jacket and nearly drowned. I pulled him up from under the water in the deep end. After my two kids got kicked in the face 3-5 times we got out. I had to scream at the top of my lungs to ask my husband for a towel.
When there is a 15 person max capacity and a bunch of dangerous, unsupervised, disrespectful kids running around, it would be so nice for an employee to step in! And especially when that dysfunctional group of people stays in there for nearly four hours! Not sure if we will return.
Brittani
Stayed 1 night in Mar 2024