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Ortea Palace Hotel, Sicily, Autograph Collection

Property class: 5 and above

Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

A large, historic building with multiple floors, a prominent tower, and a waterfront marina with boats.
A balcony with a glass table and two red chairs, overlooking a coastal view with buildings and boats.
A dining table with multiple plates and wine glasses, set against a backdrop of a scenic ocean view.
A grand atrium with a central column, ornate railings, and a large mural on the wall.
A balcony with a view of the sea and a cityscape, furnished with two chairs and a small table with a vase of flowers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$470
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Via Riva Nazario Sauro, Syracuse, SR, 96100
  • Place, Lungomare di Ortigia
    ‪2 min walk‬
  • Place, Temple of Apollo
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪10 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Sea View

A hotel room with a large bed, a TV, a round table with chairs, and a view of a building outside.

Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Partial Sea View

A modern living room with a marble floor, a dining area with a round table and chairs, a large flat-screen TV, and a staircase leading to an upper level.

Duplex, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 Single Bed (No View)

A modern living room with a flat-screen TV, a sofa, a dining table, and a staircase.

Duplex, 1 Single Bed (No View)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Sea View (Balcony)

A hotel room with a bed, two bedside lamps, a nightstand with a phone, and a large black and white photograph of a coastal town on the wall.

Junior Suite, 1 King Bed, Sea View (Balcony)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (No View)

A hotel room with a bed, a desk with a television, a chair, and a lamp.

Room, 1 Queen Bed (No View)

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Sea View

A modern hotel room with a glass staircase, a sitting area with a sofa and chairs, a small table, and a bathroom with a bathtub and a large mirror.

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Sea View

A modern bedroom with a large bed, a bathtub, and a glass shower enclosure.

Suite, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Duplex, 2 Queen Beds

A modern living room with a marble floor, a dining area with a round table and chairs, a large flat-screen TV, and a staircase leading to an upper level.

Duplex, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Sea View (Balcony)

A modern hotel room with a large bed, a bench, a desk, and a view of the outdoor area.

Signature Suite, 1 King Bed, Sea View (Balcony)

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Sea View

A modern hotel room with a large bed, a glass-enclosed bathroom, and a minimalist design.

Family Suite, 1 Bedroom, Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Sea View (Balcony, Tower)

Room

Suite, 1 King Bed, Sea View (Balcony, Tower)

  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Syracuse

A luxury stay in the heart of Syracuse awaits you at Ortea Palace Hotel, Sicily, Autograph Collection. Within steps you'll find Ionian Sea and Antico Mercato. Highlights at this hotel include in-room free WiFi, fireplaces and heated floors. .A day of pampering at Ortea Spa by Comfort Zone can include massages, body wraps and body scrubs along with thalassotherapy and mani/pedis. The restaurant, Ristorante Il Cortile, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Turkish bath/hammam and sauna. Meeting rooms and a business centre are among the business amenities offered. Other amenities include 2 restaurants and free Wi-Fi in public areas. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of a beach shuttle. .Places within a 5-minute walk of this 5-property class Ortigia hotel include Lungomare di Ortigia and Temple of Apollo.

What's nearby

  • Lungomare di Ortigia - 2 min walk - 0.2 km
  • Antico Mercato - 2 min walk - 0.2 km
  • Temple of Apollo - 3 min walk - 0.3 km
  • Cathedral of Syracuse - 8 min walk - 0.7 km
  • Piazza del Duomo - 10 min walk - 0.9 km

Getting around

  • Syracuse Station - 16 min walk
  • Catania (CTA-Fontanarossa) - 61 min drive

Restaurants

  • ‪Nuova Dolceria - ‬4 min walk
  • ‪Boats - ‬5 min walk
  • ‪Bar del Ponte Cristina - ‬3 min walk
  • ‪Il Chioschetto - ‬3 min walk
  • ‪Forneria Siciliana - ‬5 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Ortea Palace Hotel, Sicily, Autograph Collection offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Ortea Palace Hotel, Sicily, Autograph Collection. Parking is available for a fee.

This 5-star Syracuse hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1920
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Ortea Palace Hotel, Sicily, Autograph Collection offers 75 accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas and includes desk chairs and dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ortea Spa by Comfort Zone. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ristorante Il Cortile
  • Ristorante Incanto

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2026 to September 24 2027 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number IT089017A1R3WB6NHY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Frequently asked questions

What is the cancellation policy at Ortea Palace Hotel, Sicily, Autograph Collection?

Ortea Palace Hotel, Sicily, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ortea Palace Hotel, Sicily, Autograph Collection?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Ortea Palace Hotel, Sicily, Autograph Collection on 11 Nov 2026 start from AU$470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, Ortea Palace Hotel, Sicily, Autograph Collection has valet parking for EUR 50 per day.

Are there any beaches close to Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, Ortea Palace Hotel, Sicily, Autograph Collection is a short 12-minute walk from Spiaggetta di Aretusa. Fun beach activities include snorkelling and fishing.

Is there a spa on site at Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, Ortea Spa by Comfort Zone is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Ortea Palace Hotel, Sicily, Autograph Collection a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Ortea Palace Hotel, Sicily, Autograph Collection.

Does Ortea Palace Hotel, Sicily, Autograph Collection serve breakfast?

Yep, continental breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Ortea Palace Hotel, Sicily, Autograph Collection?

No, Ortea Palace Hotel, Sicily, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from September 24 2026 to September 24 2027 (dates subject to change).

What time are check-in & check-out at Ortea Palace Hotel, Sicily, Autograph Collection?

Check-in begins at 3 PM. Check-out time is noon.

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 286 reviews
Rating 8 - Good. 36 out of 286 reviews
Rating 6 - Okay. 15 out of 286 reviews
Rating 4 - Poor. 3 out of 286 reviews
Rating 2 - Terrible. 11 out of 286 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good service, nice location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for last minute plan, easy to acquire rooms and Concetta was extremely pleasant and welcoming.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was gorgeous and clean! Overall amazing!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location and very friendly staff
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is a beautiful building with an interesting heritage as the main post office. The location is excellent offering a great starting point for a walking tour of Ortigia. Great stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great hotel, great service. Well located,
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, beautiful hotel
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly helpful staff.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic hotel with excellent service.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel would definitely return.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff went above and beyond - wonderful people who truly cared about the guest experience. Historic building and truly lovely to explore.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Beautiful hotel with exceptional service from friendly staff.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About as nice of a hotel anywhere in the world - really exceptional
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming and friendly hotel
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible destination for Syracusa, IT

The hotel was top notch and I would highly recommend it for a great vacation destination. I was highly impressed with the accommodations, incredibly helpful staff and amazing food offerings.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Clean, beautifully amd tastefully decorated. The staff was lovely.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, highly recommend
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Beautiful location. Friendly staff. Elegant hotel.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the best location for the island.
Stayed 2 nights in Sep 2024