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Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property

Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Exterior
Premium bedding, minibar, in-room safe, individually decorated
Lobby lounge
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$355
includes taxes & fees
17 Mar - 18 Mar

Explore the area

View map
Via Riva Nazario Sauro, Syracuse, SR, 96100
  • Place, Lungomare di Ortigia
    ‪2 min walk‬
  • Place, Temple of Apollo
    ‪3 min walk‬
  • Place, Cathedral of Syracuse
    ‪8 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 Single Bed (No View)

Duplex, 1 Single Bed (No View)

Duplex, 1 Single Bed (No View)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Sea View (Balcony)

Junior Suite, 1 King Bed, Sea View (Balcony)

Junior Suite, 1 King Bed, Sea View (Balcony)

  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (No View)

Room, 1 Queen Bed (No View)

Room, 1 Queen Bed (No View)

8.6 out of 10
Excellent
(4 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Duplex, 2 Queen Beds

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Sea View (Balcony)

Signature Suite, 1 King Bed, Sea View (Balcony)

Signature Suite, 1 King Bed, Sea View (Balcony)

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Sea View

Family Suite, 1 Bedroom, Sea View

Family Suite, 1 Bedroom, Sea View

  • Sea view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Sea View (Balcony, Tower)

Suite, 1 King Bed, Sea View (Balcony, Tower)

Suite, 1 King Bed, Sea View (Balcony, Tower)

  • Sea view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Syracuse

A luxury stay in the heart of Syracuse awaits you at Ortea Palace Hotel, Sicily, Autograph Collection. Within steps you'll find Ionian Sea and Antico Mercato. Highlights at this hotel include in-room free WiFi, fireplaces and heated floors. .A day of pampering at Ortea Spa by Comfort Zone can include massages, body wraps and body scrubs along with thalassotherapy and mani/pedis. The restaurant, Ristorante Il Cortile, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Turkish bath/hammam and sauna. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of a beach shuttle. .Places within a 5-minute walk of this 5-property class Ortigia hotel include Lungomare di Ortigia and Temple of Apollo.

What's nearby

  • Lungomare di Ortigia - 2 min walk - 0.2 km
  • Antico Mercato - 2 min walk - 0.2 km
  • Temple of Apollo - 3 min walk - 0.3 km
  • Cathedral of Syracuse - 8 min walk - 0.7 km
  • Piazza del Duomo - 10 min walk - 0.9 km

Getting around

  • Syracuse Station - 16 min walk
  • Catania (CTA-Fontanarossa) - 61 min drive

Restaurants

  • ‪Nuova Dolceria - ‬4 min walk
  • ‪Bar del Ponte Cristina - ‬3 min walk
  • ‪Il Chioschetto - ‬3 min walk
  • ‪Sapuri E… Amuri - ‬3 min walk
  • ‪Tito Mare - ‬3 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Ortea Palace Hotel, Sicily, Autograph Collection offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Ortea Palace Hotel, Sicily, Autograph Collection. Parking is available for a fee.

This 5-star Syracuse hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1920
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Ortea Palace Hotel, Sicily, Autograph Collection offers 75 accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas and includes desk chairs and dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ortea Spa by Comfort Zone. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ristorante Il Cortile
  • Ristorante Incanto

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number IT089017A1R3WB6NHY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Frequently asked questions

What is the cancellation policy at Ortea Palace Hotel, Sicily, Autograph Collection?

Ortea Palace Hotel, Sicily, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ortea Palace Hotel, Sicily, Autograph Collection?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Ortea Palace Hotel, Sicily, Autograph Collection on 17 Mar 2026 start from AU$355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, Ortea Palace Hotel, Sicily, Autograph Collection has valet parking for EUR 50 per day.

Are there any beaches close to Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, Ortea Palace Hotel, Sicily, Autograph Collection is a short 15-minute walk from Spiaggetta di Cala Rossa. Fun beach activities include snorkelling and fishing.

Is there a spa on site at Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, Ortea Spa by Comfort Zone is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Ortea Palace Hotel, Sicily, Autograph Collection a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at Ortea Palace Hotel, Sicily, Autograph Collection.

Is Ortea Palace Hotel, Sicily, Autograph Collection family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Ortea Palace Hotel, Sicily, Autograph Collection is a hit with families.

Does Ortea Palace Hotel, Sicily, Autograph Collection serve breakfast?

Yep, continental breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Ortea Palace Hotel, Sicily, Autograph Collection?

No, Ortea Palace Hotel, Sicily, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Ortea Palace Hotel, Sicily, Autograph Collection?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ortea Palace Hotel, Sicily, Autograph Collection?

Check-in begins at 3 PM. Check-out time is noon.

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 256 reviews
Rating 8 - Good. 35 out of 256 reviews
Rating 6 - Okay. 10 out of 256 reviews
Rating 4 - Poor. 3 out of 256 reviews
Rating 2 - Terrible. 9 out of 256 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and lication
Stayed 4 nights in Oct 2025

6/10 Okay

Clifford

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Beautiful hotel, but lacks service. We had several issues with the hotel from being locked in the bathroom (they had to break the door to open) to another room flooding out. It was all handled, but no apology from the managment or anything. Wrote hotel and only received an immediate response from Marriott, not Ortea.
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Clean, beautifully amd tastefully decorated. The staff was lovely.
Stayed 3 nights in Oct 2025

6/10 Okay

sam

Overall ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent, except the shower which is very small and uncomfortable which makes it impossible to enjoy the bath.
Stayed 2 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
I need my receipt
Stayed 2 nights in Sep 2025

10/10 Excellent

Perse

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Great location and very friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff went above and beyond - wonderful people who truly cared about the guest experience. Historic building and truly lovely to explore.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.
Stayed 2 nights in Jul 2025

6/10 Okay

Erica

There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time in Syracuse and Ortigia
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location
Stayed 2 nights in May 2025

10/10 Excellent

Garine

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Beautiful location. Friendly staff. Elegant hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were charming. They made the stay feel very special
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph, Center Moriches

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando A

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. We definitely are going back there, next time in Sicily
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.
Stayed 3 nights in Oct 2024

6/10 Okay

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.
Stayed 3 nights in Oct 2024

10/10 Excellent

ADALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024