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Aretusa Palace Hotel

4.0 star property

Photo gallery for Aretusa Palace Hotel

2 bars/lounges
2 bars/lounges
Lobby
Food court
2 bars/lounges

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Corso Gelone, 45, Syracuse, Sicily, 96100
  • Place, Porto Piccolo
    ‪10 min walk‬
  • Place, Temple of Apollo
    ‪15 min walk‬
  • Place, Lungomare di Ortigia
    ‪15 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪51 min drive‬

Room options

View all photos for Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Room, 1 Double or 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Syracuse

Aretusa Palace Hotel puts you in the heart of Syracuse, within just a 10-minute stroll of Syracuse Forum Ruins and Madonna delle Lacrime. Highlights at this hotel include 2 restaurants, 2 bars/lounges and 2 coffee shops/cafes. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include a conference centre, a snack bar/deli and coffee/tea in a common area. There's also free self parking, along with the convenience of airport pick-up service. .Within a 30-minute drive of this 4-property class Syracuse hotel, attractions include Lungomare di Ortigia and Fontane Bianche Beach.

What's nearby

  • Porto Piccolo - 10 min walk - 0.9 km
  • Archaeological Park of Neapolis - 12 min walk - 1.0 km
  • Greek Theatre of Syracuse - 13 min walk - 1.2 km
  • Temple of Apollo - 15 min walk - 1.3 km
  • Lungomare di Ortigia - 15 min walk - 1.3 km

Getting around

  • Syracuse Station - 8 min walk
  • Catania (CTA-Fontanarossa) - 54 min drive

Restaurants

  • ‪Caffe Della Palma - ‬2 min walk
  • ‪Milk and Coffee - ‬2 min walk
  • ‪Café Story - ‬6 min walk
  • ‪u' CARUSO - ‬5 min walk
  • ‪Profumo Di Pollo - ‬6 min walk

About this property

Aretusa Palace Hotel

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Aretusa Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Syracuse hotel is smoke free.

  • 101 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Aretusa Palace Hotel offers 101 accommodations with minibars and a safe. 25-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (4,844 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per person
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aretusa Palace
Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Syracuse
Jolly Aretusa Palace Hotel Sicily/Syracuse, Italy
Jolly Hotel Syracuse
Jolly Aretusa Palace Hotel Syracuse
Jolly Aretusa Palace Hotel
Jolly Aretusa Palace Syracuse
Jolly Aretusa Palace
Aretusa Palace Hotel Hotel
Jolly Aretusa Palace Hotel
Aretusa Palace Hotel Syracuse
Aretusa Palace Hotel Hotel Syracuse

Frequently asked questions

What is the cancellation policy at Aretusa Palace Hotel?

Aretusa Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aretusa Palace Hotel?

Yep, Aretusa Palace Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Aretusa Palace Hotel?

The closest beach to Aretusa Palace Hotel is Fontane Bianche Beach (13.9 km).

Is there a free airport shuttle available at Aretusa Palace Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Aretusa Palace Hotel?

Yep, Aretusa Palace Hotel has 2 restaurants.

What time are check-in & check-out at Aretusa Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Aretusa Palace Hotel?

No, only service animals are allowed.

Aretusa Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 98 reviews
Rating 8 - Good. 41 out of 98 reviews
Rating 6 - Okay. 24 out of 98 reviews
Rating 4 - Poor. 17 out of 98 reviews
Rating 2 - Terrible. 5 out of 98 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Vincenzo

Liked: Staff & service
Ruggine sui tetti del bagno.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualita e prezzo.

Albergo gradevole, bella hall, personale cortese, camera spaziosa e silenziosa, non nuovo ma ben tenuto. Importante il parcheggio anche se i posti sono pochissimi Colazione adeguata. Posizione comoda, 10 min dall Ortigia.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotellet bærer preg av lite oppussing oppigjennom, og det er helt greit at det er litt "gammeldags" , men det som ikke er bra er den intense røyklukten på overalt - selv på rommet vi hadde. Frokost var helt grei.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Salvatore

Liked: Room comfort
Disliked: Property conditions & facilities
La struttura era molto decaduta come quella di un gran casato Nobile decaduto o in disgrazia
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Maurilio

Liked: Cleanliness, staff & service
Struttura ben posizionata, nel complesso gradevole e personale della hall molto gentile e disponibile. Le camere avrebbero però bisogno di un restailing. Anche la colazione andrebbe arricchita.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Luis Emilio

Liked: Cleanliness, staff & service
Pessoal da recepção muito codial e solícito. O ponto, muito fraco, foi o restaurante. Pessoal rude e indiferente. Café da manhã sofrível, típico hotel que recebe grupos.
Stayed 1 night in May 2024
Verified

6/10 Okay

Giuseppe

Disliked: Property conditions & facilities
La struttura è decadente e sono quindi necessari ed improrogabili diversi interventi di manutenzione.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Leonarda

No
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Andrea

Disliked: Room comfort

Colazione PESSIMA

Camera piccolissima. Il letto andava quasi da una parete all’altra. Assurdo una sola macchina del caffè per la colazione, ho incontrato una comitiva di stranieri e c’era una fila interminabile per prendere il caffè. Negativisso!!!!
Stayed 1 night in Sep 2022
Verified

6/10 Okay

MARCELA RAQUEL

Liked: Cleanliness, staff & service
Le falta mantenimiento a las habitaciones.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La consiio a tutti quelli che vanno a Siracusa per le tragedie. Ottimo hotel vicino il teatro e non molto lontano
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Viel etablissement, pas de parking disponible contrairement à ce qui était indiqué sur la description de l'hotel
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Augusto

Disliked: Amenities, property conditions & facilities
Stanza con una superficie ai limiti di legge, arredo datato con particolari danneggiati (appendiabiti metallico rotto), colazione da dimenticare
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto buona
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Manfred

Liked: Staff & service

utes zentrales Stadthotel

Ein gutes Stadthotel zentral gelegen. Personal sehr freundlich und zuvorkommend. Zimmer sind als gut zu bewerten. Reinigungsdienst musste angemahnt werden.
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo carino, molto vicino a tutte le attrazioni turistiche.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Posizione invidiabile per partecipare alle Tragedie Greche
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Un albergo per gite scolastiche e infatti di notte orde di ragazzi strepitano nei corridoi nell'indifferenza del personale .Del prestigioso Jolly hotel è rimasto solo il nome, la struttura è brutta ,le suppellettili scadenti per usura o bassa qualità. Certamente la posizione è unica sia per la vicinanza al teatro greco sia a Ortigia che si può raggiungere a piedi con una piacevole passeggiata.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

ZECHARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgraded room we received was excellent !!! Room reception, check-out and check-out are done by an amazing receptionist !!! Thank you Lucia for the wonderful service. We'll recommend you.
Stayed 7 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza e competenza parcheggio comodo in aerea Hotel
Stayed 1 night in Apr 2019
Verified

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ho avuto problemi con Wi-Fi, ma sono stati tutti gentilissimi compreso il direttore per consentirmi di usare internet
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

CaterinaLaura

Disliked: Property conditions & facilities, room comfort
Hotel in posizione strategica, a 10 min a piedi da Ortigia. Tuttavia la struttura è vecchia e mal organizzata. Al nostro arrivo la stranza era freddissima e abbiamo tentato in vano di accendere il riscaldamento: ci è stato detto che non era ancora stata fatta la conversione invernale il riscaldamento......il phon rotto ci è stato sostituito con un mini phon viola da viaggio.....
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo albergo vicino al centro della città. La camera era confortevole anche se con pecche: il termostato non riportava i gradi equivalenti ed è stato impossibile impostare una temperatura idonea; il termosifone del bagno è rimasto freddo e uscire dalla doccia non è stato piacevole.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Martina

Ottimo qualità prezzo, pulizia e cortesia

Albergo molto pulito, servizio reception impeccabile e colazione super! Abbiamo deciso tardi di fermarci a Siracusa e non potevamo trovare di meglio, anche per le mie due cagnoline, che sono state ospitate senza problemi. Lo riprenoterei e lo consiglio a tutti!
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insoddisfazione totale!

Bagno piccolo, box doccia obsoleto, la porta non non si chiude, lampadina fulminata. La camera è piccola e la tenda non è oscurante, entra luce, mi sono svegliato alle 6,20. La colazione è scadente. Non lo consiglio è non intendo più utilizzarlo.
Stayed 1 night in Jun 2018