Green Hotels in Swansea

Great stay, brilliant price, great location, fab breakfast but....... The bar servuce is terrible. Only one young lady knew what she was doing. When you know how mant people are staying, then put enough staff on to serve. When we got back from the theatre show, the queue was nearly to the door. 2 queues and they couldnt cope with that. They dont know ginger ale from ginger beer. Plus although there was a long queue they allowed 3 men to go straight to the front if the queue, buy 5 pints and ignore about 40 people standing there. When i said excuse me am i invicible, and there are 40 people here waiting all i got was a grunt from the men and your staff said "I didnt see that why didnt you tell me, I said to staff are you blind? And u got a shrug. The young lady was apoligetic and was working so hard but the young guys behind there were useless. Hard to get the attention of the chef to cook poached eggs less whinging to staff and mire cooking. Yes we could hear what he thought on various subjects. Also put the back tureens of myshrooms, etc at front. We all dont have 4ft arms. Receptionist that greeted us was lovely. We managed to check in at arrival 1. 00 pm but why ask customers to pay £30 for early checkin when you can anyway? Plus you need more disabled spaces.

A pleasant stay at a reasonable price. Staff were excellent. Room was clean but some areas - shower needed a deeper clean really

Lovely staff, sits in a quiet area of the city so very little outside noise, it's not far away from the M4 so it makes an ideal base camp if you're exploring areas outside of Swansea.