Suwa Lakeside Hotel

3.0 star property

Photo gallery for Suwa Lakeside Hotel

Breakfast and dinner served
Front of property
Lobby sitting area
Lobby sitting area
View from property

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
2-1201-48 Takashima. Suwa-city, Suwa, Nagano Prefecture, 392-0022
  • Place, Lake Suwa
    â€Ș1 min walk‬
  • Place, Suwashi Kohan Park
    â€Ș12 min walk‬
  • Place, Katakura Hall
    â€Ș13 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    â€Ș43 min drive‬

Room options

Twin Room, 2 Single Beds, Smoking

  • Lake view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Single Room, 1 Bedroom, Smoking

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Twin Room, Non Smoking, 2 Single Beds

  • Lake view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking - Half Board

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Single Room, 1 Bedroom, Smoking - Half Board

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Triple Room, 3 Single Beds - Half Board

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Twin Room, 2 Single Beds - Half Board

  • Lake view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Twin Room, Non Smoking, 2 Single Beds - Half Board

  • Lake view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Suwa

Suwa Lakeside Hotel places you in the centre of Suwa, within just a 15-minute stroll of Taizi Harada Art Museum and Takashima Castle. Highlights at this hotel include a restaurant, a bar/lounge and karaoke. .The restaurant, Sky Lake, is open for breakfast and dinner. Enjoy access to hot springs and bike hire. Other amenities include a coffee shop/cafe, coffee/tea in a common area and spa services. Japanese breakfast is available daily between 7:00 AM and 9:00 AM. There's also limited parking, along with the convenience of free train pick-up service. .Sights within a 20-minute walk of this 3-property class Kamisuwa Onsen hotel include Suwashi Kohan Park and Katakura Hall.

What's nearby

  • Lake Suwa - 1 min walk - 0.2 km
  • Taizi Harada Art Museum - 12 min walk - 1.0 km
  • Suwashi Kohan Park - 12 min walk - 1.0 km
  • Katakura Hall - 13 min walk - 1.2 km
  • Sanritsu Hattori Museum of Arts - 4 min drive - 2.7 km

Getting around

  • Kamisuwa Station - 6 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 43 min drive

Restaurants

  • â€ȘLOUNGE REYNA - ‬14 min walk
  • â€Șăƒ©ăƒŒăƒĄăƒł ăă˜ă‚‰ćź¶ - ‬9 min walk
  • â€Ș柎汋 ăšă‚“ăŒ - ‬14 min walk
  • â€ȘćŽŸç”°æł°æČ»çŸŽèĄ“通 - ‬11 min walk
  • â€Șéșșć±‹ă•ăă‚‰ - ‬15 min walk

About this property

Suwa Lakeside Hotel

Suwa Lakeside Hotel offers its guests hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

There are 3 meeting rooms available. Spa services, gift shops/newsstands, and karaoke are also featured at Suwa Lakeside Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free.

Smoking is allowed in designated areas at this 3-star Suwa hotel.

  • 1 building
  • 63 guestrooms or units
  • 10 levels
  • Built in 1970
  • Karaoke
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Suwa Lakeside Hotel offers 63 air-conditioned accommodations with complimentary slippers and free toiletries. Digital televisions are provided. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are 2 hot springs open between 3:00 PM and midnight.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking
  • Free train station pick-up shuttle from 3:00 PM to 4:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Sky Lake

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Karaoke
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • On a lake

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 41 ÂșC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Ballroom
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Half Board meals are not included in the Half Board rate for children age 2 and younger. Guests may bring their own food for children age 2 and younger, or pay for their meals at the property.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Suwa Lake Side
Suwa Lake Side Hotel
Suwa Lake Side Hotel
Suwa Lakeside Hotel Suwa
Suwa Lakeside Hotel Hotel
Suwa Lakeside Hotel Hotel Suwa

Frequently asked questions

Is parking available at Suwa Lakeside Hotel?

Onsite parking is limited.

Is there a spa on site at Suwa Lakeside Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Suwa Lakeside Hotel serve breakfast?

You bet, Japanese brekkie is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Suwa Lakeside Hotel?

No, Suwa Lakeside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Suwa Lakeside Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Suwa Lakeside Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Suwa Lakeside Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 11 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Takauchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

諏èšȘăźæ™Żè‰Čă‚’äž€æœ›

ć…šäœ“ă‚’é€šă—ăŠć€€æź”ă‚’è€ƒæ…źă—ăŠă‚‚è‰Żă‹ăŁăŸăšæ€ă„ăŸă™ă€‚ お鹚摂にはè‡Șç”±ă«äœżăˆă‚‹ă‚·ăƒŁăƒłăƒ—ăƒŒăȘă©ăźçšźéĄžă‚‚ć€šăçœźă„ăŠă‚ă‚Šă€ć€‹äșșçš„ă«ăŻăšăŠă‚‚ćŠ©ă‹ă‚ŠăŸă—ăŸă€‚ ăŸăŸéƒšć±‹ă‹ă‚‰ăźæ™Żè‰Čă‚‚è«èšȘæč–ă‚’äž€æœ›ă§ăă‚‹ăźă§è‰Żă‹ăŁăŸă§ă™ă€‚
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
æ–œèš­ăŻć€ă„ăŒăŠăŠă‚€ă­æž…æœ” ă‚”ăƒŒăƒ“ă‚čă‚‚è‰Żć„œ æœéŁŸæ™‚ăźèŠ‹æ™Žă‚‰ă—ăŒæœ€é«˜
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
èš­ć‚™ăŒć€ăç‹­ă„ă‹ă‚‰äœżă„ă«ăă‹ăŁăŸ
Stayed 1 night in Apr 2019
Verified

6/10 Okay

WING SZE

Liked: Cleanliness
very far away from station. no convenience store, say 7-11 almost no food shop but very quiet place and nice view from hotel room
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

ă‚čタッフ æœéŁŸâ—Ž

ă‚čă‚żăƒƒăƒ•ăźćŻŸćżœăŻ フロントもレă‚čăƒˆăƒ©ăƒłă‚‚ ă‚ˆă‹ăŁăŸă§ă™ă€‚ăƒ›ăƒ†ăƒ«ăŻć€ă„ă§ă™ăŒă€æž…æœ”æ„ŸăŒă‚ă‚ŠăŸă—ăŸă€‚ æœéŁŸăźăƒă‚€ă‚­ăƒłă‚°ăŻ ć’ŒéŁŸçł»ăźçšźéĄžăŒć€šă ć€§ć€‰è‰Żă‹ăŁăŸă§ă™ïŒ æ°Žć‘šă‚Šă ă‘ă§ă‚‚ăƒȘăƒŽăƒ™ăƒŒă‚·ăƒ§ăƒłă§ăăŸă‚‰ ă„ă„ă§ă™ă­ïŒ
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

éƒšć±‹ăŻă‚­ăƒŹă‚€ă ăŁăŸăźă«

ä»–ăźćŁă‚łăƒŸă§ă‚‚ă‚ă‚‹æ§˜ă«ć»șç‰©ć…šäœ“ăŒă€ä»–ăźăƒ›ăƒ†ăƒ«ăšæŻ”ăčă‚‹ăšć€ă•ăŻéš ă—ăă‚ŒăȘいです。食äș‹ă«é–ąă—ăŠăŻă€ăŸăăŸăăšă„ăŁăŸăšă“ă‚ă§ă™ă‹ă­ă€‚æ±șćźšçš„ă«ăƒ€ăƒĄăȘæ‰€ăŻă€ăƒˆă‚€ăƒŹăšăŠéąšć‘‚ć Žă§ă™ă€ăšă«ă‹ăè‡­ă„ïŒäž‹æ°Žè‡­ă„ă§ă™ă€‚ć€§æ”Žć Ž(ă‚­ăƒŹă‚€)ăŒæœ‰ă‚‹ăźă§äœ•ăšă‹ă—ăźăŽăŸă—ăŸăŒă€‚éƒšć±‹ăŻăă“ăă“ă‚­ăƒŹă‚€ă ăŁăŸăźă«ă€‚
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
æ”Žæ§œă«æŻ›ăŒèœăĄăŠăŸă—ăŸă€‚ äœżă„æšăŠăźă‚čăƒȘăƒƒăƒ‘ăŒè‰Żă„ăšæ€ă„ăŸă™ă€‚
Stayed 1 night in Jan 2019
Verified

8/10 Good

HungChi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Near the SUWA lake. SUWA lake and FUJI mountain can be seen. Kindly front desk service. It also has a good hot spring and souveior store. It is a great traveling experience.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

watayan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
甌ćčŽă—éŽăŽăŠă„ăŸă™ă€‚çœșæœ›ă‚ă‚Šăźæ–‡ć„ă«ă€ă‚‰ă‚ŒäșˆçŽ„ă—ăŸă—ăŸăŒă€è«èšȘæč–ç•”ă«æłŠăŸăŁăŠè«èšȘæč–ăšććŻŸćŽă€‚ăŸă—ă‹ă«çœșæœ›ăŻă‚ă‚ŠăŸă—ăŸăŒă€ç”șćŽă€‚ă“ă‚Œă˜ă‚ƒéš™ă—ă§ă™ă‚ˆă€‚è«èšȘæč–恎ずかç”șćŽăšă‹æ›žăăčき。
Stayed 1 night in Nov 2018
Verified

6/10 Okay

kazuhisa

æž©æł‰ä»˜ăă§ăƒȘăƒŒă‚șăƒŠăƒ–ăƒ«ăȘć€€æź”ă§ă—ăŸăŒă€ć…„æ”ŽăŒ5æ™‚ă‹ă‚‰24æ™‚ăŸă§ă§æ…ŒăŠăŠć…„æ”Žă—ăŸă—ăŸă€‚ă‚ă‹ă‚Šă‚„ă™ăèĄšç€șă—ăŠă„ăŸă ă‘ă‚‹ăšćŠ©ă‹ă‚ŠăŸă™ă€‚ăƒ“ă‚žăƒă‚čや侀äșșæ—…ă«ăŻOKă€ă‚«ăƒƒăƒ—ăƒ«ă«ăŻă‚„ă‚„é«˜çŽšæ„ŸăŒç„Ąă„ăšæ„Ÿă˜ăŸă—ăŸă€‚æž©æł‰ă‚‚ć€§ăă„æ–čăŒă‚„ă‚„ć€ă„æ„Ÿă˜ă§ă€ć°ă•ăȘæ–čはç¶șéș—ă§ă—ăŸă€‚ă‚”ă‚ŠăƒŠă‚‚ä»˜ă„ăŠăŠă‚Šæș€è¶łæ„ŸăŻă‚ă‚ŠăŸă™ă€‚
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Chi Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ç„Ąæ•”æč–æ™Ż

è‡Șé§•éŠæœ€äœłćœ°é»žïŒŒèČŒèż‘æč–ç•”ïŒŒéąć°ç„Ąæ•”æč–æ™ŻïŒŒæ°žäž–é›Łćż˜ïŒćƒčéŒąćˆç†ïŒ
Stayed 1 night in Feb 2018
Verified

8/10 Good

Shingo

Liked: Cleanliness, staff & service, room comfort

æ™Żè‰Čăźè‰Żă„ăƒ›ăƒ†ăƒ«

諏èšȘæč–ç•”ăźæ™Żè‰Čè‰Żă„ăƒ›ăƒ†ăƒ«ă§ă™ă€‚ć»ș物è‡Șäœ“ăŻăă‚ŒăȘă‚Šăźć€ă„æ„Ÿă˜ăŻă‚ă‚Šă€ă‚·ăƒŁăƒŻăƒŒăƒ–ăƒŒă‚čた怩äș•ăŒäœŽă‹ăŁăŸă‚Šă—ăŸă™ă€‚ăƒ•ăƒ­ăƒłăƒˆăźæ–čăźćŻŸćżœăŻéžćžžă«äžćŻ§ă§ă—ăŸă€‚ć…šäœ“çš„ă«ăŻæș€è¶łă—ăŸă—ăŸăŒă€2ç‚čæŒ™ă’ă‚‹ăšă™ă‚Œă°ă€éƒšć±‹ă«ăƒ‰ăƒ©ă‚€ăƒ€ăƒŒă‚’ćžžèš­ă—ăŠăŠă„ăŠæŹČしい(ć‹żè«–ăƒ•ăƒ­ăƒłăƒˆă§ć€Ÿă‚Šă‚ŒăŸă™ă€‚)ăźăšă€ă“ă‚ŒăŻè«èšȘæč–ç•”ăźăƒ›ăƒ†ăƒ«ă«ăŻä»•æ–čăȘいäș‹ă§ă™ăŒă€è«èšȘæč–ă«è™«ăŒć€§é‡ç™șç”Ÿæ™‚ăŻçȘ“ăŒé–‹ă‘ă‚ŒăȘいようです。
Verified

6/10 Okay

souji

諏èšȘæč–ç›Žèż‘ă€‚é«˜ćł¶ćŸŽă‚‚ćŸ’æ­©ćœć†…ăźăƒŠă‚€ă‚čăƒ­ă‚±ăƒŒă‚·ăƒ§ăƒłïŒ

30ćčŽć‰ă«ćˆ©ç”šă•ă›ăŠé ‚ăă€ä»Šć›žăŻäșŒćșŠç›źă€‚仕äș‹ă§ăźćˆ©ç”šă§ă—ăŸăŒă€æ‡ă‹ă—ăćˆ©ç”šă•ă›ăŠé ‚ăăŸă—ăŸă€‚çŻ€ćˆ†ăźè±†ăźă‚”ăƒŒăƒ“ă‚čăŻćŹ‰ă—ă‹ăŁăŸă§ă™ă­ïŒăŠéąšć‘‚ăŒă€ă‚‚ă†ć°‘ă—é…ăăŸă§äœżăˆăŸă‚‰ă€ă•ă‚‰ă«è‰Żă‹ăŁăŸă§ă™ă€‚
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
揯もăȘく侍揯もăȘく。 éƒšć±‹ăźă‚łăƒłăƒ‡ă‚Łă‚·ăƒ§ăƒłăŒè‰ŻăăȘかった。
Stayed 1 night in Dec 2017
Verified

6/10 Okay

d-ak

Liked: Staff & service

èŠăŻăƒ“ă‚žăƒă‚čăƒ›ăƒ†ăƒ«

ビゾネă‚čăƒ—ăƒ©ăƒłăźçŽ æłŠăŸă‚Šă§ćˆ©ç”šă€‚ ビゾネă‚čăƒ›ăƒ†ăƒ«ăšă—ăŠăŻă€æ™źé€šă€‚ æž©æł‰ćźżăšæ€ăŁăŠæœŸćŸ…ă™ă‚‹ăšă€ć€§ć€‰ăŒăŁă‹ă‚Šă™ă‚‹ăšæ€ă„ăŸă™ă€‚ ă‚łăƒłăƒ“ăƒ‹ăŸă§ăŻé ă„ă„ă§ă™ă€‚
Stayed 1 night in Nov 2017
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, room comfort

I blame myself

Upon arrival, the hotel did not have my reservation at hand and seemed to have trouble locating it at first. I paid and went to my room. It stank of cigarettes. I went back downstairs to see why I wasn't in a no-smoking room as requested. The hotel said it was only a request and they did not have any rooms wih two beds that are no smoking. 1. I blame myself for not checking. 2. Expedia needs to know that the hotel has no no-smoking rooms with two beds. I will never stay at the hotel again, nor will I ever use Expedia again.
Stayed 1 night in Nov 2017
Verified

8/10 Good

SEYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
슀와혞수 ë•ŒëŹžìžì§€ ëȘšêž°ê°€ 많읎 듀얎와 있었슔니닀. ìŁŒì˜ëŹžìŽ 있었는데 ëčšëŠŹ 안닫는 바람에 ꜀ 많읎 ìžĄì•˜ë„€ìš”. 대형욕탕도 있얎서 êŽœì°źì•˜ìŠ”ë‹ˆë‹€.
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Dissatisfied

Disliked: Cleanliness, property conditions & facilities, room comfort

The "spa" was terrible!!

The room was unfortunately for smokers and smelled smoke of course, the carpet felt dirty. The bathroom was tiny and coloured yellow instead of white and scratched. The whole room could use a restoration. The "spa" with onsen and sauna for ladies was the most disgusting thing I ever witnessed or smelled. The changing room was fine but when I entered the room with the onset I instantly wanted to turn in the door because it smelled terrible, like something had died in there. There was water dripping out from the pool walls, in one area of the pool wall it was all green and looked like mould. There was even a bug walking on the edge of the pool. I didn't even want to step in to the water, it looked and smelled like you would definitely get sick if you did it. The sauna was okay. The onsen should definitly be closed and renovated immediately, as I can't imagine it is supposed to simmer water out of the pool and smell awful inside.
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, room comfort

Good service, needs a refurbishment soon

Good service and very nice breakfast. We had a room looking out onto the lake which was nice. Room quite small and overall hotel feels like it is in need of a refurbishment soon. Everything clean and tidy though
Verified

8/10 Good

Akitaka

Stayed 1 night in Sep 2020
Verified

6/10 Okay

takashi

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

8/10 Good

takeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Verified

6/10 Okay

TOMOYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019