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Rako Hananoi Hotel

3.0 star property
Comfortable hotel, walk to Lake Suwa

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Photo gallery for Rako Hananoi Hotel

Hot springs
Exterior
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets
Reviews
5.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
2-1200-3 Takashima, Suwa, Nagano-ken , 392-0022
  • Popular LocationLake Suwa1 min walk
  • Popular LocationSuwashi Kohan Park12 min walk
  • Popular LocationKirigamine Highland22 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)40 min drive

Room options

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Exterior
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The price is AU$327
for 1 night
includes taxes & fees
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About the area

Suwa

At Rako Hananoi Hotel, you'll be 0.1 km (0.1 mi) from Lake Suwa and 5.6 km (3.5 mi) from Gishodo Swako Watch and Clock Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, sauna and karaoke as well as access to hot springs. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is available. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 30-minute drive of this 3-property class Kamisuwa Onsen hotel include Tateshina Lake and Kurumayamakogen Ski Area.

What's nearby

  • Lake Suwa - 1 min walk
  • Suwashi Kohan Park - 12 min walk
  • Lake Suwa Geyser Center - 2 min drive
  • Suwa Taisha - 6 min drive
  • Kirigamine Highland - 22 min drive

Getting around

  • Kamisuwa Station - 19 min walk
  • Nagoya (NKM-Komaki) - 159 min drive

Restaurants

  • モスバーガー - 2 min walk
  • ラーメンくじら家 - 11 min walk
  • 鳥梅やきとりコーナー - 14 min walk
  • LOUNGE REYNA - 12 min walk
  • 萬盛庵 - 4 min walk

About this property

Rako Hananoi Hotel

Comfortable hotel, walk to Lake Suwa
Rako Hananoi Hotel offers its guests hot springs, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Rako Hananoi Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Suwa hotel.

  • 155 guestrooms or units
  • 12 levels
  • 2 buildings
  • Built in 1992
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Rako Hananoi Hotel offers 155 accommodations with complimentary slippers and a hairdryer. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Services include massages. Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Hot springs
  • Indoor pool
  • Karaoke
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 12 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rako Hananoi Hotel Suwa
Rako Hananoi Suwa
Rako Hananoi
Rako Hananoi Hotel Suwa
Rako Hananoi Hotel Hotel
Rako Hananoi Hotel Hotel Suwa

Frequently asked questions

Is parking available at Rako Hananoi Hotel?

Yep, Rako Hananoi Hotel has a free self car park.

Does Rako Hananoi Hotel have a pool?

Rako Hananoi Hotel has an indoor pool.

What makes Rako Hananoi Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Rako Hananoi Hotel.

Is Rako Hananoi Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers in the guestrooms, it's no surprise that Rako Hananoi Hotel is a hit with families.

Are there hot tubs in the rooms at Rako Hananoi Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Rako Hananoi Hotel serve breakfast?

Yep, buffet brekkie is available daily.

Is there a free airport shuttle available at Rako Hananoi Hotel?

No, Rako Hananoi Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Rako Hananoi Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Rako Hananoi Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Rako Hananoi Hotel?

No, only service animals are allowed.

Rako Hananoi Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jae You

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended.
Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
Stayed 2 nights in Jul 2019

4/10 Poor

lex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
downgraded us to small room
we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
Stayed 1 night in Jun 2018

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Whistlestop if you must
Average hotel with good staff but very overpriced for what it offers.
Stayed 2 nights in May 2017

6/10 Okay

??

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな？」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
Stayed 1 night in Aug 2022

6/10 Okay

YOSHIDA

Disliked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
館内禁煙にするべし
禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。　最低のレイアウト。
Stayed 2 nights in Nov 2017