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Hotel Buena Vista

3.5 star property
Hotel with 4 restaurants, near Matsumoto Castle

Photo gallery for Hotel Buena Vista

Exterior
Meeting facility
Standard Twin Room, Multiple Beds, Non Smoking
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Laundry
The current price is AU$136
16 Nov - 17 Nov

Explore the area

View map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪15 min walk‬

Room options

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking

Standard Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Single Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Single Room, 1 Double Bed, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Single Room, 1 Double Bed, Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking

Executive Twin Room, Multiple Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Toilet with electronic bidet
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

About the area

Matsumoto

Hotel Buena Vista puts you in the heart of Matsumoto, within just a 10-minute stroll of Zenkyuin Temple and Fukashi Shrine. Highlights at this hotel include 4 restaurants, a free area shuttle and a bar/lounge. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an area shuttle. .Near this 3.5-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.8 km
  • Matsumoto City Museum of Art - 12 min walk - 1.0 km
  • Matsumoto Castle - 15 min walk - 1.3 km
  • Alps Park Matsumoto - 6 min drive - 3.8 km
  • Asama Hot Spring - 7 min drive - 4.7 km

Getting around

  • Matsumoto Station - 16 min walk
  • Okaya Station - 23 min drive

Restaurants

  • ‪松本つなぐ横丁 - ‬4 min walk
  • ‪エグゼクティブラウンジ - ‬1 min walk
  • ‪信州ゴールデン酒場 - ‬4 min walk
  • ‪ラ・カフェテラサ - ‬3 min walk
  • ‪PIZZA & PASTA BEANS - ‬2 min walk

About this property

Hotel Buena Vista

Hotel with 4 restaurants, near Matsumoto Castle
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Buena Vista. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Matsumoto hotel.

  • 190 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Buena Vista offers 190 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and children's slippers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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The price is AU$144
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,320 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980.00 for adults and from JPY 1320.00 for children
  • Self-parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • One child per registered adult stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Hotel Buena Vista?

Hotel Buena Vista offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Buena Vista?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Buena Vista on 16 Nov 2025 start from AU$135.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Buena Vista?

Yep, Hotel Buena Vista has a self car park with in/out privileges for JPY 1100 per night. Onsite parking is limited.

What makes Hotel Buena Vista a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Buena Vista.

Is Hotel Buena Vista family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as children's slippers in the guestrooms, it's no surprise that Hotel Buena Vista is a hit with families.

Does Hotel Buena Vista serve breakfast?

You bet, buffet brekkie is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Buena Vista?

No, Hotel Buena Vista does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Buena Vista?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Buena Vista?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Buena Vista?

No, only service animals are allowed.

Hotel Buena Vista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 621 reviews
Rating 8 - Good. 208 out of 621 reviews
Rating 6 - Okay. 41 out of 621 reviews
Rating 4 - Poor. 12 out of 621 reviews
Rating 2 - Terrible. 8 out of 621 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lu

Stayed 2 nights in Jun 2025

10/10 Excellent

Nathan

Stayed 2 nights in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Overall ok but toilet could be bigger
Stayed 2 nights in Jun 2025

10/10 Excellent

Cameron

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francis, Derby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Mar 2025

10/10 Excellent

Kwaku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jan 2025

10/10 Excellent

Soo Yeow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best onsen ever

Exceeded expectations. Great hospitality and the off site onsen was a very pleasant surprise.
Stayed 1 night in Dec 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Esty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to town centre

Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.
Stayed 1 night in Sep 2024

4/10 Poor

Sjeel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, location was excellent and staff was always polite and friendly. Kudos guys!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

How do i turn the room lights off?

Great if you are travelling by train. We never got the Buena Vista, weather wasn't great, but enjoyed our stay. Make sure you work out the room light controls, before consuming any alcohol.
Stayed 1 night in Oct 2024

10/10 Excellent

SATOSHI

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A lovely town

Pleasant staff. Lovely lobby with delicious desserts. Beds were a bit hard for my liking but that is a personal preference; our friends liked them. Small rooms but typical. Had nice shower. Town is not as tourist friendly as other areas so plan ahead for meals; many places don’t seat foreigners unless you are invited. We are convenience store foods. The American Burger restaurant seated us at lunch though. The castle is amazing and the mountains are spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Herma

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was fluent in English & helpful in explanation.
Stayed 1 night in Jun 2024

6/10 Okay

Leena

Liked: Cleanliness, staff & service
The room was not properly ventilated; it felt very stuffy and the central air was not working properly. Additionally, beds were very uncomfortable- very firm mattress and high firm pillows; bed sheets were also very rough and itchy.
Stayed 3 nights in Apr 2024

6/10 Okay

Vladislav

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with family
I love this property and stay here frequently. Well situated comfortable and fairly priced The staff are great. Professional and courteous and the breakfast was delicious
Stayed 1 night in Jan 2024