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Shirafune Grand Hotel

3.5 star property
Hotel in Matsumoto with free parking

Photo gallery for Shirafune Grand Hotel

Hot springs
1 bedroom, in-room safe, free WiFi
Flat-screen TV
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$491
1 Sept - 2 Sept

Explore the area

View map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515
  • Mt. Norikura Snow Resort
    ‪11 min drive‬
  • Hirayu Onsen
    ‪14 min drive‬
  • Kappa Bridge
    ‪20 min drive‬

Room options

View all photos for Japanese-Style Room

Japanese-Style Room

Japanese-Style Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
In-room safe
  • Sleeps 4
  • 4 Twin Futons

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Separate bath and shower
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Matsumoto

At Shirafune Grand Hotel, you'll be 6.2 km (3.8 mi) from Chubu-Sangaku National Park and 8.9 km (5.5 mi) from Mt. Norikura Snow Resort. Highlights at this hotel include free self-parking, a bar/lounge and karaoke. .This hotel offers free WiFi in public areas, a garden and luggage storage. Added amenities include laundry facilities and a front desk safe. .In proximity to this 3.5-property class Matsumoto hotel you'll find Shinhotaka Ropeway.

What's nearby

  • Mt. Norikura Snow Resort - 11 min drive - 6.9 km
  • Hirayu Onsen - 14 min drive - 16.1 km
  • Taisho Pond - 15 min drive - 16.1 km
  • Kappa Bridge - 20 min drive - 20.7 km
  • Kamikochi Visitor Center - 20 min drive - 20.7 km

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • ‪レストランやまぼうし - ‬16 min drive
  • ‪レストラン乗鞍 - ‬16 min drive
  • 三本滝レストハウス
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬15 min drive

About this property

Shirafune Grand Hotel

Hotel in Matsumoto with free parking
Shirafune Grand Hotel offers its guests hot springs. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Shirafune Grand Hotel also features karaoke, a garden, and laundry facilities. Free self parking is available.
  • 50 guestrooms or units
  • Karaoke
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Bar or lounge
Shirafune Grand Hotel offers 50 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 295 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Shirafune Grand Hotel?

Shirafune Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shirafune Grand Hotel?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Shirafune Grand Hotel on 1 Sept 2025 start from AU$488.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shirafune Grand Hotel?

Yep, Shirafune Grand Hotel has a free self car park.

Is there a free airport shuttle available at Shirafune Grand Hotel?

No, Shirafune Grand Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Shirafune Grand Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Shirafune Grand Hotel?

No, pets are not allowed.

Shirafune Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
Stayed 3 nights in Jul 2023

10/10 Excellent

Marnelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very mysterious
Stayed 1 night in Jan 2022

6/10 Okay

Atsushi

白濁の湯かと思っていたのですが、そうでは無かったです。
Stayed 1 night in May 2025

6/10 Okay

keiko

Stayed 1 night in Oct 2024

8/10 Good

Wing Fung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很有禮， 房間偏小， 提供的早、晚餐很豐富。 溫泉很好， 唯一的缺點是房間沒有冷氣， 只有暖氣， 我們在日間有點熱， 需要開窗。

6/10 Okay

SATOMI

Travelled with family
Liked: Cleanliness, staff & service, amenities
静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。
Stayed 1 night in Oct 2024

6/10 Okay

おさむ

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。
Stayed 1 night in Sep 2024

4/10 Poor

のぶゆき

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊料金の割に部屋の狭さにびっくりしました。 悲しすぎる…
Stayed 1 night in Sep 2024

6/10 Okay

ゆうぞう

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
マスクをしてて聞きにくい。
Stayed 2 nights in Aug 2024

10/10 Excellent

たけお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

正仁

Liked: Cleanliness, staff & service, property conditions & facilities
食事がとても良かったです。
Stayed 1 night in Jul 2024

8/10 Good

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで良かった
Stayed 1 night in Jul 2024

8/10 Good

HIDEO

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

noriaki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
Stayed 1 night in Mar 2024

10/10 Excellent

としひろ

Stayed 1 night in Oct 2023

10/10 Excellent

YoungJun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2023

8/10 Good

Hidehiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Po Ying

Liked: Cleanliness, staff & service, property conditions & facilities
美味的一泊兩食， 舒服既溫泉
Stayed 1 night in May 2023

8/10 Good

HARUKO

Stayed 1 night in Mar 2023

10/10 Excellent

CHING WA

Stayed 1 night in Feb 2023

8/10 Good

Keiko

Liked: Staff & service, amenities
温泉が素晴らしい。

10/10 Excellent

KATSUYUKI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。
Stayed 1 night in Sep 2022

8/10 Good

YAEKO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。
Stayed 1 night in Sep 2022

6/10 Okay

たかし

Liked: Staff & service
Stayed 1 night in Sep 2022