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Ace Inn Matsumoto

Property class: 3

Photo gallery for Ace Inn Matsumoto

A sign for Ace Inn Matsumoto with a modern design and a logo above the name.
A hotel room with a bed, a desk, a chair, a small table, a kettle, a TV, and a window with curtains.
A long, narrow hotel corridor with doors on both sides, numbered 517 and 511.
A long, narrow hallway with a carpeted floor, flanked by doors on both sides, leading to an elevator on the left.
A parking area with bicycles, a building entrance, and a staircase.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is AU$152
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
Fukashi 1-1-3, Matsumoto, Nagano-ken, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪13 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪16 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a television, and a window with curtains.

Single Room, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a computer, a television, and a window with curtains.

Single Room, Smoking

8.0 out of 10
Very good
(16 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Smoking

A hotel room with a bed, a desk with a television, a window with curtains, and a lamp.

Semi Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

A hotel room with a bed, a desk with a television, a window with curtains, and a lamp.

Semi Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a kettle, a TV, and a window with curtains.

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room-Non Smoking

A small, neatly arranged hotel room with a single bed, a desk with a lamp, and a window with curtains.

Single Room-Non Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room-Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About the area

Matsumoto

Ace Inn Matsumoto puts you in the heart of Matsumoto, connected to a railway/underground station and within just a 10-minute stroll of Jorinji Temple and Matsumoto Timepiece Museum. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Additionally, you'll find laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Free buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Near this 3-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Matsumoto Timepiece Museum - 6 min walk - 0.5 km
  • Matsumoto Scale Museum - 10 min walk - 0.9 km
  • Matsumoto Performing Arts Center - 12 min walk - 1.0 km
  • Matsumoto Castle - 12 min walk - 1.1 km
  • Matsumoto City Museum of Art - 13 min walk - 1.1 km

Getting around

  • Matsumoto Station - 11 min walk
  • Shin Shimashima Station - 22 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • 松本からあげセンター
  • ‪榑木野 駅舎店 - ‬1 min walk
  • ‪珈琲美学 アベ - ‬3 min walk
  • ‪からあげセンター 駅前営業所 - ‬2 min walk

About this property

Ace Inn Matsumoto

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Ace Inn Matsumoto also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

  • 158 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Ace Inn Matsumoto offers 158 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested.

Similar properties

Reception
Toyoko Inn Matsumoto-eki Higashi-guchi
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.2 out of 5, Very good, 557 reviews
The price is AU$92
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 3:00 PM to 10:00 AM (JPY 2,200 per night)
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 1200.00 per night (in/out privileges)
  • Nearby parking fee: JPY 2200 per night (328 ft away; open 3:00 PM to 10:00 AM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Ace Inn Matsumoto?

Ace Inn Matsumoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Inn Matsumoto?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Ace Inn Matsumoto on 31 Aug 2026 start from AU$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Inn Matsumoto?

Yep, Ace Inn Matsumoto has a covered self car park with in/out privileges for JPY 1200.00 per night. A self car park is also available, for a fee.

Are there hot tubs in the rooms at Ace Inn Matsumoto?

No, but there are deep-soaking baths in the guestrooms.

Does Ace Inn Matsumoto serve breakfast?

You bet, free buffet breakfast is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Ace Inn Matsumoto?

No, Ace Inn Matsumoto does not offer an airport shuttle service.

What time are check-in & check-out at Ace Inn Matsumoto?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Ace Inn Matsumoto?

No, only service animals are allowed.

Ace Inn Matsumoto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 720 reviews
Rating 8 - Good. 303 out of 720 reviews
Rating 6 - Okay. 134 out of 720 reviews
Rating 4 - Poor. 24 out of 720 reviews
Rating 2 - Terrible. 8 out of 720 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service
Basic but clean room, dedicated staff to serve customer needs
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value. Excellent location.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Kozo

Good location
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price with free hot breakfast and free ticket and shuttle to 4 star Hot spring hotel Great deal ! I’ll recommend this hotel
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

Our 1 night stop whilst passing through Matsumoto was best described as great value. Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.
Verified review

8/10 Good

jirou

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location and good breakfast included

great location and good breakfast included. coffee and apple juice are available all day at the lobby. draw back could be the air conditioner that cannot be adjust and the room is a bit old.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Kam sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists and cleaners are friendly and professional even I cant speak Japanese. It is very clean and they provide free access to a nice Onsen in the evening.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Taevadesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Verified review

8/10 Good

Hideki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cost performance.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

ryoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable, nice,easy to use.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Wendy

Disliked: Amenities
It's a Inn. Just aplace to shower & sleep. Nothing fancy.
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Fei Sian

The hotel provides free parking, but is on the other building which is about a few minutes walk from the hotel. Room is small. The complimentary breakfast was a bonus
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Christian d von

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Very nice business hotel. Better than expected. Located next to the station and only 1k from the castle. They also have much larger rooms for a small extra fee. We could even ship our luggage from the hotel to Kyoto (2 days).. Always coffee and tea. Okay breakfast, mostly Japanese but also many kinds of tasty bread.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
MY ROOM WAS SMALL, BUT IT WAD OK FOR ONE NIGHT IN MATSUMOTO. EVERYTHING WAS MAINTAINED WELL BUT NEEDS UPDATE. STAFF WAS VERY HELPFUL AND POLITE. BREAKFAST WAS MEDIOCRE BUT WE PAID VERY LOW RATE SO COULD NOT EXPECT GOURME FOOD. WE RECOMMENDED THIS HOTEL.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Praval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but I got a smoking room when I wanted a non smoking one
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Hugh

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Stayed 4 nights in Mar 2024
Verified review

2/10 Terrible

Mun Sze

Disliked: Cleanliness, property conditions & facilities
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Miyoko

朝のサラダのキャベツ 新鮮でなかった（ ; ; ）
Stayed 1 night in Apr 2026
Verified review

8/10 Good

YUMIKO

Liked: Staff & service, amenities, property conditions & facilities
朝食のパンが美味しかったです。スタッフは親切で良かったです。部屋のベッドベッドに埃が溜まっていたのが気になりました。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

hiroaki

Liked: Cleanliness, amenities
駅横にあるので電車旅なら良い。車だと提携してる駐車場で安い方はかなり遠いのが残念でした。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
若干部屋が狭めだが、ほぼすべてよい。
Stayed 1 night in Mar 2026