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4.5 out of 5

"The room I booked and what I got is not quite a Seaview. The pictures you see in the website is not you get. Apart from that, everything was perfect. " More

By a verified traveller on Sun 19 Nov 2023

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Hotel Description

Pandanus Coolum Beach puts you in the heart of Sunshine Coast, within just a 10-minute stroll of Point Perry Beach and Coolum Beach. Highlights at this beach hotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Enjoy the spa tub and pool loungers as well as access to bike rentals. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an area shuttle.

With a stay at this 4-star Coolum Beach hotel, you'll be 18.9 km (11.8 mi) from Hastings Street and 22.6 km (14 mi) from Mooloolaba Esplanade.

Executive Apartment, 2 Bedrooms, Ocean View, Beachside

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Ocean View, Beachside

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Queen Bed, Ocean View, Beachside

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pandanus Coolum Beach ratings based on 64 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pandanus Coolum Beach

Everyone (22) Couples (11) Family (30)
5 out of 5
The room I booked and what I got is not quite a Seaview. The pictures you see in the website is not you get. Apart from that, everything was perfect.

Posted by on 19 Nov. 2023

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Comment from Hotel Management

25 Nov. 2023 by Neil & Lisa

We are sorry you were disappointed in the view you had.All our apartments have ocean views.We are glad you enjoyed your stay with us.Thank you

5 out of 5

Posted by on 4 Apr. 2022

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5 out of 5
It was in a quite area lovely walk on the boardwalk into town

Posted by on 25 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by Lisa

Thank you Susan for taking the time to give us your feedback. We hope you will think of Pandanus again and come back in the near future. Regards Lisa & Neil

5 out of 5
Great Location, situated between two beaches, walking distance to cafes/restaurants/groceries supplies, the apartment was very clean, fully equip and plenty of room, would highly recommend.

Posted by on 5 Dec. 2021

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Comment from Hotel Management

25 Jan. 2022 by Lisa

Thank you Sharon for taking the time to provide your feedback. We hope you will come to stay at Pandanus again in the near future. Regards & all the best

5 out of 5
Property was fantastic and the view was amazing. Loved sitting out on the balcony looking at the ocean

Posted by on 28 Nov. 2021

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Comment from Hotel Management

30 Nov. 2021 by Neil & Lisa

Marie, thank you for your review. We are so glad you enjoyed staying at Pandanus & loved our beautiful view of First Bay. Hope you will come again soon. Regards

5 out of 5
It had an en-suite and everything was able to be accessed by walking to

Posted by on 6 Nov. 2021

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Comment from Hotel Management

16 Nov. 2021 by Neil & Lisa

Thank you for staying at Pandanus & for taking the time to provide your feedback. Hope you come again.

4 out of 5
Great location. Spacious apartment. Nice place to stay. Friendly staff.

Posted by on 5 Apr. 2021

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5 out of 5
Loved the spacious, modern, comfortable apartment with sea views.

Posted by on 15 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by Lisa

So glad you enjoyed our Pandanus Apartment. Hope you come back again soon. Regards Lisa

4 out of 5
The apartment was well appointed and modern. Location of the apartment was great, across the road from the beach, and walking distance to cafes and restaurants. The only downside was the cleanliness of the apartment. It hadn't been thoroughly vacuumed or dusted with hair, grass, sand and dust on the floor and furniture. Overall the apartment and facilities were great.

Posted by on 10 Feb. 2019

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5 out of 5

Greatt views, great location

Clean, comfortable, great location, close to restaurants, shops and beach, lovely pool. We were late to check in, but nothing was a drama, manager very hospitable. Would definitely stay again.

Posted by , from brisbane on 15 Feb. 2018

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Comment from Hotel Management

19 Feb. 2018 by Neil

Thanks Sarah, we are happy you enjoyed your stay. Lisa and I look forward to seeing you again.

Property Features

Pandanus Coolum Beach offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Pandanus Coolum Beach. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

  • 21 guestrooms or units
  • 3 levels
  • Towels for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Pandanus Coolum Beach offers 21 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated accommodations have separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 2:00 PM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 2:00 PM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pandanus Coolum Beach Apartment
  • Pandanus Apartment Coolum Beach
  • Pandanus Coolum Beach
  • Pandanus Coolum Apartment
  • Pandanus Coolum Beach Hotel
  • Pandanus Coolum Beach Coolum Beach
  • Pandanus Coolum Beach Hotel Coolum Beach

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.