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Tru by Hilton Sumter

2.5 star property
Hotel in Sumter with free breakfast and fitness centre

Photo gallery for Tru by Hilton Sumter

Lobby
Lobby
Lobby
Snack bar
Room, 1 King Bed, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
The current price is AU$140
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
2607 Broad Street, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪3 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Palmetto Park
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

About the area

Sumter

At Tru by Hilton Sumter you'll be 3.2 km (2 mi) from Sumter Mall and 3.4 km (2.1 mi) from Palmetto Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .With a stay at this Sumter hotel, you'll be 3.8 km (2.4 mi) from Palmetto Tennis Center and 4.5 km (2.8 mi) from Dillion Park.

What's nearby

  • Sumter Mall - 3 min drive - 3.3 km
  • Dillion Park - 3 min drive - 5.2 km
  • Crystal Lakes Golf Course - 4 min drive - 6.5 km
  • Palmetto Park - 5 min drive - 4.0 km
  • Palmetto Tennis Center - 5 min drive - 5.3 km

Getting around

  • Columbia, SC (CAE-Columbia Metropolitan) - 61 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬14 min walk
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Tru by Hilton Sumter

Hotel in Sumter with free breakfast and fitness centre
Tru by Hilton Sumter offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business centre on site. Tru by Hilton Sumter also features coffee/tea in common area, laundry facilities, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
Tru by Hilton Sumter offers 92 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Desk, iron/ironing board, free cots/infant beds, free WiFi
Holiday Inn Express Sumter by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 698 reviews
The price is AU$170
includes taxes & fees
28 Dec - 29 Dec
Holiday Inn Express Sumter by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Frequently asked questions

What is the cancellation policy at Tru by Hilton Sumter?

Tru by Hilton Sumter offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Sumter?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Sumter on 4 Jan 2026 start from AU$140.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Sumter?

Yep, Tru by Hilton Sumter has a free self car park.

Does Tru by Hilton Sumter have a pool?

Tru by Hilton Sumter has an indoor pool.

Does Tru by Hilton Sumter serve breakfast?

Yeah, free buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tru by Hilton Sumter?

No, Tru by Hilton Sumter does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Sumter?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tru by Hilton Sumter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 671 reviews
Rating 8 - Good. 139 out of 671 reviews
Rating 6 - Okay. 50 out of 671 reviews
Rating 4 - Poor. 30 out of 671 reviews
Rating 2 - Terrible. 19 out of 671 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Disliked: Staff & service
Property was convenient to get to. Staff was very cordial and helpful. Didn't provide in room coffee, and no ice buckets. Had to go to ice maker for the bucket. No restaurant in the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Rose, Johns Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and great staff. Plenty of restaurants and shopping in the area around the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Damon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Every year we travel to Sumter to visit family for a few days before making our way to beach. Normally, we stay at Holiday Inn Express; however, we decided to give Tru by Hilton a try. Disappointed to say the least. Front desk was pleasant but proceeded to tell us that our room will not have a microwave, in room coffee pot nor a mini fridge (although when booking through Expedia under the impression it would) no biggie only staying for a few days we can manage. According to the front desk they do this so people will come to lobby and mingle. Skip to the room…rooms are small, bed was uncomfortable, water pressure was terrible, floors were filthy, towels smelled funky (can’t even begin to describe). No exhaust fan in bathroom so when you showered, even with door closed it produced so much moisture throughout the room the floor was wet and slick. Garbage over flowing by the elevators leaving an unpleasant smell. I thought with all the positive reviews prior to booking it would be the perfect two day stay but to my surprise it was a BIG disappointment! I do NOT recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

jarrod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The area was clean and accommodating. Breakfast was very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Amenities
Very accommodating
Stayed 1 night in Aug 2025

6/10 Okay

Shannon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Theirs are so many food and shopping options in the vicinity. But for some reason our floor (vinyl) were extremely shiny and slick. We thought that maybe it had just been cleaned so we tried to wipe it up with a towel and the towel wiped up black and dirty. It
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2025

10/10 Excellent

Pete Sneesby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Logan is brilliant. She is a great ambassador and asset for your business. I don’t have anything but praise for her.
Stayed 2 nights in Jul 2025

10/10 Excellent

Austin

Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Stayed 3 nights in Jul 2025

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Heaven

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a short solo visit

Stayed two nights. The room was clean and comfortable, and the whole property was very bright and modern. The staff were all friendly and helpful. Check in and check out were easy. This was a good option for a solo traveler and short stay, BUT I think the small room size and lack of a closet, shelves or dresser would feel cramped for a longer stay or if traveling with a family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Madeley

Travelled with family
Liked: Amenities, property conditions & facilities
1st time staying at a Tru it was nice and clean. Loved the self make pancake machine. Breakfast was good. Staff was nice. Overall just a great and experience. Thank you
Stayed 2 nights in Jun 2025

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Liked absolutely nothing. This is merely a place to lay your head for the night. Unfortunately it was a uncomfortable night. The bed is horrible. I woke up with a backache. The sheets need to be replaced they were so rough and scratchy that I slept on top of them. The floor was sticky and greasy. I guess I'm spoiled at other hotels because it was disappointing that they didn't even offer bottled water. Front desk associate is young and unprofessional. She actually had someone on speaker phone listening to the conversations. I know because she said as much whenever they commented. Definitely will not return. The only thing good was the grits with the free breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Sethina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall cleanliness of the room but not the size. I liked that breakfast was included but not the pancake machine that kept malfunctioning.
Stayed 2 nights in May 2025

6/10 Okay

Faith

Stayed 1 night in May 2025

4/10 Poor

Miquell

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I get the feeling whenever I book through Expedia, the properties always give me the worse rooms ever. In this property, our window blinds weren't working. I actually had to use hangers to hold them open so could get some light in during the day. Some repairs needed thru out the bathroom walls like loose wall paper and chips here and there. The hotel doesn't gave a very comfortable like home feel. It's almost cold. Would never stay at this particular hotel brand again. But then again, it could also be this location.
Stayed 2 nights in May 2025

4/10 Poor

Trina

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Hilton should be ASHAMED!

I was disappointed & dissatisfied! I would think all levels of Hilton would be of excellence. I am not sure who is giving 4 & 5 stars. It has to be the employees/review generators. Pro: Good location, accessible rooms are a good size, & kind people that are helpful, cute breakfast bar. Cons: 1. When I first booked it, I read the reviews. Someone commented on the mattress pad with blood stains. I figured ok, no problem, that was taken care of…NOPE! We received the same mattress pad! I wanted to throw up. My husband & I went to get the front desk clerk. He was sweet. He put on gloves, & changed everything. I had my Lysol (of course). We couldn’t change rooms because the hotel was sold out with double beds & accessibility. Upon leaving I told the front desk manager and the gentleman that changed the mattress pad to throw it out. That mattress pad should not be rotating throughout the hotel! DISGUSTING! BTW, we still paid full price, never mind the grossness! Hilton should be ashamed! 2. The breakfast bar is mediocre. They had the cute pancake maker. Impressive, until the pancake is hard and taste like dough…image frozen pancake lightly cooked. We were looking for bacon.No bacon during our stay! Hilton, most people eat bacon, not assorted style sausages. The omelette had veggies, I had boiled eggs. 3. Small intimate pool…water should have been slightly heated considering it’s indoors. 4. Business station is not a room, so no privacy. 5. Wi-Fi is NOT free. Only members
Stayed 2 nights in May 2025

8/10 Good

Yvonne

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: Check in was very easy and quick. Staff was very friendly. Room was very comfortable. Cons: Trash was overflowing on 4th floor near the elevator and a toilet brush was left on the floor and dirty towels. WiFi was in and out.
Stayed 2 nights in May 2025

10/10 Excellent

shad or Chris, orangeburg

Stayed 1 night in May 2025

10/10 Excellent

Ahmondre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025