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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with 24-hour front desk, walk to Avon Theatre

Choose dates to view prices

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Reception
Exterior
Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom
Family Suite, 2 Queen Beds
Mini Suite | Bathroom
Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Explore the area

Map
23 Albert St, Stratford, ON, N5A 3K2
  • Popular LocationAvon Theatre2 min walk
  • Popular LocationAvon River5 min walk
  • Popular LocationFestival Theatre17 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)87 min drive

Room options

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

7.4/10 Good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Fridge
TV
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

8.7/10 Excellent

Highlights

Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.3/10 Good

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.8/10 Excellent

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Free toiletries, hair dryer, towels

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Espresso maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Free toiletries, hair dryer, towels

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

7.8/10 Good

Highlights

Air conditioning
Heating
Free rollaway/extra beds
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

8.1/10 Very good

Highlights

Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Apartment

Signature Apartment

Signature Apartment

Highlights

Separate sitting area
Air conditioning
Heating
TV
3 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • 84 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior
The Stratford Hotel by Hoco Hotels Collection
Free WiFi
Air conditioning
Parking available
Housekeeping
4.3 out of 5, Excellent, (273)
The price is AU$258
for 1 night
includes taxes & fees
11 June - 12 June
The Stratford Hotel by Hoco Hotels Collection

About the area

Stratford

At The Windsor Hotel by Hoco Hotels Collection you'll be within steps of Stratford City Hall and Avon Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a short walk of this Stratford hotel include Studio Theatre and Avon River.

What's nearby

  • Stratford City Hall - 2 min walk
  • Avon Theatre - 2 min walk
  • Avon River - 5 min walk
  • Festival Theatre - 17 min walk
  • Stratford Country Club - 4 min drive

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • Bentley's - 3 min walk
  • Boar's Head Pub - 2 min walk
  • Balzac's Coffee Roastery - 4 min walk
  • Pazzo Taverna & Pizzeria - 3 min walk
  • Revival House - 3 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Hotel with 24-hour front desk, walk to Avon Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Windsor Hotel by Hoco Hotels Collection also features concierge services and a lift. Parking is available for a fee.

This Stratford hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 4 levels
  • Built in 1881
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Windsor Hotel by Hoco Hotels Collection offers 34 air-conditioned accommodations with espresso makers and complimentary bottles of water. Televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Building
  • Built in 1881
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 50.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50
  • Rollaway bed fee: CAD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

What is the cancellation policy at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on 2 June 2024 start from AU$180.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Hotel by Hoco Hotels Collection?

Yep, The Windsor Hotel by Hoco Hotels Collection has an uncovered self car park with in/out privileges for CAD 20 per night.

Does The Windsor Hotel by Hoco Hotels Collection serve breakfast?

You bet, continental brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Windsor Hotel by Hoco Hotels Collection?

No, The Windsor Hotel by Hoco Hotels Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel by Hoco Hotels Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Windsor Hotel by Hoco Hotels Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?

No, only service animals are allowed.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 131 reviews" "
Rating 8 - Good. 43 out of 131 reviews" "
Rating 6 - Okay. 23 out of 131 reviews" "
Rating 4 - Poor. 17 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property showed a lot of the old building which made it wonderful
Stayed 3 nights in Feb 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, inviting atmosphere, and friendly helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Nora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time Stay
We understand the hotel is under updating. Attention should be paid to the quality of painting. Electrical box sitting outside of the baseboard. No radio or phone in the room. NO WIFI AVAILABILITY. I am not going into the hall to use Wifi for personal or business use. Take note of your Fire Extinguisher examination card. 2021?????? So those are the negatives. On the positive side our room was small (that is what I booked) it was very very clean and well stocked. The staff at this Hotel are AWESOME. My husband and I are an older couple. The staff showed respect and consideration of our limitations. They offered to help with luggage to our rooms, help with Wifi, supper recommendations, concern to keep the front entry clean, the night staff gentleman came to our door with a wake up call at 5:30 am when his call would not go through my cell (won't ring me with an unrecognizable incoming number). That same person walked me, with my luggage (while my disabled husband could wait in a warm entry) to the (very dark at 6:00am) parking lot and placed same luggage into my SUV. He was awesome!!!!!! If you can elevate your renovations to the level of quality of the staff you have a WINNER!
Stayed 1 night in Feb 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
beds comfortable - liked separate sitting room
Stayed 1 night in Dec 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is seasoned. The room was very large with 2 double beds. My concern was the Expedia booking. I was told by the hotel I could not book direct so I used Expedia then when I called the hotel with a change I was told to call Expedia. At check in the change had not been forwarded to the Hotel and somehow that was mine to own because I booked through Expedia? The room charges were charged to my credit card Nov 9 for a stay Nov 16-19. In addition $500/ per room security deposit(we had 3 rooms). The rooms were guaranteed on 1 credit card intending for each room to pay at time of check-in this could not be done as the payment was put through 5 days ahead. The concern from the hotel perspective was hotel policy or Expedia policy. Little concern about the customer. The hotel was great our stay was great, Stratford was what we expected. Hotel staff were great but unconcerned that close to $2500 for 3 rooms for 3. nights was charged to my cr card at the start of a Christmas shopping weekend. The responsibility fell to me to collect from my group. This was the biggest disappointment the internal management became my problem.
Stayed 3 nights in Nov 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic building well taken care of.
Stayed 1 night in Nov 2023

8/10 Good

VERA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great very friendly Always ready to answer any questions
Stayed 2 nights in Nov 2023

2/10 Terrible

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights, first day went shopping bought 3 pretty bars of handmade soap, 2nd day while out someone was sent to the room to check a loose mirror in the bathroom and when we were packing that afternoon the 3 bars of soap were not to be found. The attitude of the staff at this point was not helpful and we did not get our soap bars or any compensation. Very disappointing. Also the shower was not reliable and the bathroom not adequate.
Stayed 2 nights in Oct 2023

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Stratford and will most defiantly be returning.
Stayed 2 nights in Oct 2023