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Best Western Troy Hotel

Property class: 2.5

Photo gallery for Best Western Troy Hotel

An indoor swimming pool with clear water, surrounded by lounge chairs and tables, and large windows offering views of the outside.
A Best Western hotel with a large sign, multiple parking spaces, and a well-lit entrance.
A lobby with a fireplace, blue armchairs, a brown sofa, and a patterned carpet.
A hotel room with a Samsung monitor displaying a hotel booking site, a smaller monitor, a keyboard, a mouse, and a printer.
A hotel room with a bed, a desk, a chair, and a small table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$139
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
2020 Formosa Drive, Troy, IL, 62294
  • Place, Bella Vista Winery
    ‪5 min drive‬
  • Place, Villa Marie Winery & Banquet Center
    ‪6 min drive‬
  • Place, Gateway Conference Center
    ‪7 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A compact hotel room with a kitchenette, a TV, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A compact hotel room with a kitchenette, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A compact hotel room with a kitchenette, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A compact hotel room with a kitchenette, a TV, a desk, and a chair.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, a chair, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a lamp, and a TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a TV.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Troy

At Best Western Troy Hotel, you'll be 12.1 km (7.5 mi) from World's Largest Catsup Bottle and 12.4 km (7.7 mi) from Edwardsville Arts Center. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute drive of this Troy hotel include Gateway Conference Center and Splash City Family Waterpark.

What's nearby

  • Bella Vista Winery - 5 min drive - 7.6 km
  • Villa Marie Winery & Banquet Center - 6 min drive - 7.0 km
  • Gateway Conference Center - 7 min drive - 15.5 km
  • Splash City Family Waterpark - 8 min drive - 16.2 km
  • Cahokia Mounds State Historic Site - 9 min drive - 19.9 km

Getting around

  • St. Louis Gateway Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬5 min drive
  • ‪Burger King - ‬15 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Dunkin' - ‬10 min walk

About this property

Best Western Troy Hotel

Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Troy hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

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Troy
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,001 reviews
The price is AU$101
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Troy

Holiday Inn Express Troy

Best Western Troy

Best Western Troy Hotel Troy

Best Western Troy Hotel Hotel

Best Western Troy Hotel Hotel Troy

Frequently asked questions

Is parking available at Best Western Troy Hotel?

Yep, Best Western Troy Hotel has a free self car park.

How much does it cost to stay at Best Western Troy Hotel?

As of 20 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Troy Hotel on 22 Sept 2026 start from AU$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Troy Hotel have a pool?

Best Western Troy Hotel has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Best Western Troy Hotel serve breakfast?

Yep, free continental brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Troy Hotel?

No, Best Western Troy Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Troy Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Troy Hotel?

No, only service animals are allowed.

Best Western Troy Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 142 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the best western in May 2026. The room was very clean, staff was helpful, we had all that we needed. The breakfast was also great. We would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, comfortable beds, nice pillows.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service
For being under construction it was nice and clean. The breakfast was good!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Disliked: Amenities
For being under contraction it was a great place today
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating, and a great staff!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Patty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is changing from Best Western to something else so it was a construction sight basically.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue is the hotel was in the midst of renovation. Other than that I had a great stay. Clean room.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Danielle

Disliked: Staff & service, amenities
It would have been nice to know it was in the middle of a remodel before staying.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Jaylene

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible breakfast, and coffee. The pool looked like a bowl of jello with bubbles
Stayed 1 night in May 2026
Verified review

8/10 Good

Lauren

Disliked: Amenities
The property is still under renovation
Stayed 1 night in May 2026
Verified review

6/10 Okay

Gloria G.

Disliked: Amenities
Hotel is undergoing a renovation. Elevator was not working. Renovated rooms were on the 3rd floor.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Tressa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were clean and efficient. However, the remodeling was going on a great majority of the hotel and the pool was not in use even though it was advertised. The food was basic but was given a small variety. I would stay again with my family because I believe when it is updated it will be a nice place.
Stayed 1 night in May 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service
Hotel is under renovation so some areas were still messy and unfinished. The room was clean and newly renovated. The breakfast was in a temporary location but still good. When the renovations are completed I know this hotel will be even better.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Thomas

Liked: Staff & service
Currently hotel is doing some renovations. Would have been nice to know before booking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was friendly, no complaints.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Melony

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mark

Renovations hadn't reached the room we stayed in yet but it was okay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being under renovation did not bother us.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patrick A Walsh

Liked: Staff & service
The A/C worked fine they have construction going on the area was kept in an orderly way and clean. if you want to update construction must be done it was fine
Stayed 1 night in May 2026
Verified review

8/10 Good

Raymond

Liked: Cleanliness
Yes and yes
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were as expected and clean.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Besnty N

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was under construction place was not clean. Elevator was not working. The whole experience was unprofessional and it’s a bad experience.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under construction, staff was nice...but pool was closed, tv in room did not work, no coffee available at breakfast, refridgerator in room did not work. Disappointing stay.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kindra

Liked: Staff & service
We have stayed at this hotel before. It is undergoing remodeling. The bathroom tub in our room was not too clean.
Stayed 1 night in Mar 2026