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Norfolk Hotel

2.0 star property
Hotel with free parking, steps from Howard Davis Park

Photo gallery for Norfolk Hotel

Outdoor pool
Bar (on property)
Free cots/infant beds, free WiFi
Lobby sitting area
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Place, King Street
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪8 min walk‬
  • Place, Port of Jersey
    ‪14 min walk‬
  • Airport, Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room

Traditional Double or Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Free cots/infant beds, free WiFi

Family Room

Highlights

Heating
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

About the area

St. Helier

At Norfolk Hotel you'll be within just a 10-minute stroll of Howard Davis Park and King Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a games room. .With a stay at this St. Helier hotel, you'll be 0.6 km (0.4 mi) from St. Helier Central Market.

What's nearby

  • Havre des Pas - 6 min walk - 0.6 km
  • King Street - 8 min walk - 0.7 km
  • St. Helier Central Market - 8 min walk - 0.7 km
  • Jersey Museum & Art Gallery - 9 min walk - 0.8 km
  • Port of Jersey - 14 min walk - 1.2 km

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Eastern Delight - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Pizzeria Famosa - ‬1 min walk

About this property

Norfolk Hotel

Hotel with free parking, steps from Howard Davis Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Norfolk Hotel. Free self parking is available.

Smoking is allowed in designated areas at this St. Helier hotel.

  • 100 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Norfolk Hotel offers 100 accommodations with coffee/tea makers and a hairdryer. 19-inch LED televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

What is the cancellation policy at Norfolk Hotel?

Norfolk Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Norfolk Hotel?

Yep, Norfolk Hotel has a free self car park.

Are there any beaches close to Norfolk Hotel?

Yep, Norfolk Hotel is a short 8-minute walk from Havre des Pas.

Is there a spa on site at Norfolk Hotel?

No, there is no spa at this property. Ayush Wellness Spa is a short 14-minute walk away.

Does Norfolk Hotel have a pool?

Norfolk Hotel has an outdoor pool.

Is Norfolk Hotel family-friendly?

You bet! With amenities such as an arcade and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Norfolk Hotel is a hit with families.

Is there a free airport shuttle available at Norfolk Hotel?

No, Norfolk Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Norfolk Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Norfolk Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Norfolk Hotel?

No, pets are not allowed.

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 252 reviews
Rating 8 - Good. 120 out of 252 reviews
Rating 6 - Okay. 25 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 1 out of 252 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Barry Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice room but every time the toilet was flushed it made a horrendous noise until the system filled up and the room had the smallest tv I've ever seen in a hotel plus hardly any of the channels worked apart from those a very nice hotel
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025

6/10 Okay

Jacqueline

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean,friendly reception staff but hotel dated, clearly aimed at older generation. Breakfast -buffet very basic, no catering for dietary needs, had to request non dairy milk several times. Slow service at breakfast & both continental & cooked options were disappointing. Tea & coffee in room, no shower gels/shampoo/had to purchase if required. Wouldn’t use again.
Stayed 2 nights in Sep 2025

8/10 Good

Tord

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Mr Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really nice, helpfull, situated and clean. But...... A small but. You've gone back in time here and most of the patrons are from the same era. Would still go back though.
Stayed 4 nights in Jul 2025

8/10 Good

Justin

Clean & tidy
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025

8/10 Good

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful Service for breakfast and dinner was very good. Hotel was comfortable and clean. Spacious room. Easy 10-15 minute walk from St Helier bus station. (Bus stop right outside front door - I didn't use but goes to bus station for other connections.) The hotel is quite dated in decor and facilities. Our bathroom contained high sided bath with shower in - ok if you are physically able to get into it. Also there wasn't a blind on the bathroom window which meant it was very hot due to the sun blasting in through it for most of the day. No modcons like Aircon - just windows and the hope of a breeze when the weather is very warm. The breakfast and dinner are simple, limited variety. However the food we had was very good.
Stayed 4 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Dave and Jackie

Overall a pleasant stay, bed could have been better as it was 2 beds put together as a double. Food and staff were excellent
Stayed 2 nights in Jun 2025

6/10 Okay

Wellington, Tolworth

Travelled with family
Very central in Jersey close to the beach
Stayed 3 nights in May 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

steve

Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025

6/10 Okay

Julie

Travelled with group
Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired

Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.
Stayed 4 nights in May 2025

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024