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Norfolk Hotel

Property class: 2

Photo gallery for Norfolk Hotel

A bar area with two glasses of a blue beverage, garnished with lemon slices, and a red napkin.
A pool area with lounge chairs, a swimming pool, and a white building in the background.
The exterior of a hotel named 'NORFOLK' with a modern design, featuring a prominent entrance and a staircase leading to the entrance.
A large dining hall with multiple tables and chairs, high ceilings, and large windows.
A hotel hallway with a red carpet, a wooden bench, and a staircase leading to an upper level.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • Place, Howard Davis Park
    ‪1 min walk‬
  • Place, King Street
    ‪8 min walk‬
  • Place, St. Helier Central Market
    ‪8 min walk‬
  • Airport, Jersey (JER)
    ‪12 min drive‬

Room options

View all photos for Traditional Double or Twin Room

A hotel room with a bed, two bedside lamps, a chair, a desk, a television, and a mirror.

Traditional Double or Twin Room

8.4 out of 10
Very good
(22 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a wardrobe.

Family Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, bedside tables, a chair, a desk with a fan, and a window with curtains.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Economy Double or Twin Room

A hotel room with a large bed, a wooden headboard, two wall-mounted light fixtures, a chair, a bedside table, and a window with curtains.

Economy Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

About the area

St. Helier

At Norfolk Hotel you'll be within just a 10-minute stroll of Howard Davis Park and King Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Restaurant, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a games room. .With a stay at this St. Helier hotel, you'll be 0.6 km (0.4 mi) from St. Helier Central Market.

What's nearby

  • Howard Davis Park - 1 min walk - 0.1 km
  • King Street - 8 min walk - 0.7 km
  • Havre des Pas - 8 min walk - 0.7 km
  • St. Helier Central Market - 8 min walk - 0.7 km
  • Port of Jersey - 18 min walk - 1.6 km

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪Lilly’s Mini Market - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Krafty J's - ‬6 min walk
  • ‪Bastille Brasserie - ‬6 min walk
  • ‪Legends - ‬3 min walk

About this property

Norfolk Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Norfolk Hotel. Free self parking is available.

Smoking is allowed in designated areas at this St. Helier hotel.

  • 100 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Norfolk Hotel offers 100 accommodations with coffee/tea makers and a hairdryer. 19-inch LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Frequently asked questions

What is the cancellation policy at Norfolk Hotel?

Norfolk Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Norfolk Hotel?

Yep, Norfolk Hotel has a free self car park.

Are there any beaches close to Norfolk Hotel?

Yep, Norfolk Hotel is a short 8-minute walk from Havre des Pas.

Is there a spa on site at Norfolk Hotel?

No, there is no spa at this property. Ayush Wellness Spa is a short 14-minute walk away.

Does Norfolk Hotel have a pool?

Norfolk Hotel has an outdoor pool.

Is there a free airport shuttle available at Norfolk Hotel?

No, Norfolk Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Norfolk Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Norfolk Hotel?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Norfolk Hotel?

No, pets are not allowed.

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 115 out of 294 reviews
Rating 8 - Good. 141 out of 294 reviews
Rating 6 - Okay. 30 out of 294 reviews
Rating 4 - Poor. 6 out of 294 reviews
Rating 2 - Terrible. 2 out of 294 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic friendly staff great location with ample parking
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean hotel, a bit dated but met all our needs, good breakfast. Good location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy room - friendly and helpful staff.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The hotel clean and staff were friendly. It was a bit outdated but it still was worth the visit with a superb location. Breakfast was good and the pool was a nice added feature.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 2-night stay here as a solo traveller. Located a very easy stroll into the town. Clean and spacious room, excellent breakfast and value for money dinner. Staff were very friendly and helpful. Good shower, good bed, what's more to ask for.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

We were made welcome in the hotel and would definitely stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very accommodating staff and helpful!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bedrooms could be tided up a bit dateo
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly, helpful staff. Very close to the centre of St Helier.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, staff are very friendly and helpful. Massive thank you to the restaurant staff in particular Mircea and Kip
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deserves to be at least 3 star
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Room was very basic but clean, quite an old hotel and could do with refreshing
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit old-fashioned hotel within walking distance from the town centre. Nice personnel. Breakfast good have been better. Decent price.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
A friendly hotel in an excellent location
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great Hotel to stay near the shops, friendly staff, parking, bar & clean tidy rooms. Worth going back to stay again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the town centre. A bit dated inside but the room was comfortable & clean & the breakfast was good..
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming Old style, old fashioned service, in a positive way, values and hospitality a plus
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect stay for our trip, very central and staff were accommodating and friendly. Basic hotel but has everything we needed.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025