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5.0 out of 5

"We arrived after a long haul. Welcomed by great staff who offered our parents a room on the ground floor as our mother ihas quite restricted mobility ... " More

By a verified traveller on Sun 04 Oct 2015

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Hotel Description

A luxury stay in the heart of St. Helier awaits you at Grand Jersey Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Port of Jersey and St. Helier Beach. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

LCD TVs with cable channels are featured in all 123 individually decorated rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Refrigerators and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Safes, hair dryers, and phones are also available.

A day of pampering at ELEMIS can include deep-tissue massages, aromatherapy, and Ayurvedic treatments along with access to the sauna and spa tub. The fine-dining restaurant, Tassili, serves British cuisine and is open for dinner. Champagne Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the onsite health club, spa tub, and sauna. Business amenities include a conference center and a 24-hour business center. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site.

With a stay at this 5-star St. Helier hotel, you'll be 7.5 km (4.7 mi) from St Brelade's Bay Beach.

Small Classic Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$182* Per night/room 30 Mar. - 31 Mar.

Deluxe Double or Twin Room, Park View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room (may have frosted Windows)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room (may have frosted window)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Jersey Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Jersey Hotel & Spa

Everyone (1)
5 out of 5

Great hotel excellent staff good location

Pros: The restaurants cocktail bar and the breakfast all far exceeded our expectations as did all the other facilities and staff.
Cons: Nothing
Location: Great location short walk to shops across the road from Elizabeth castle which we really enjoyed. Very handy to boat terminal.
We arrived after a long haul. Welcomed by great staff who offered our parents a room on the ground floor as our mother ihas quite restricted mobility. Their room had a walk in shower with a seat all at no extra cost. Brilliant.

Posted by , from New Zealand on 4 Oct. 2015

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About the Grand Jersey Hotel & Spa

Location Esplanade, St. Helier, Jersey JE2 3QA

Property Features

Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A spa tub, a sauna, and spa services are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis. This 5-star St. Helier hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1890
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Jersey (JER) (7.2 km / 4.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required.

Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – GST 40406
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 for adults and GBP 9.75 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Jersey
  • Grand Jersey Hotel
  • Grand Jersey Hotel St. Helier
  • Grand Jersey St. Helier
  • Hotel Grand Jersey
  • Grand Jersey St Helier
  • Grand Jersey Hotel & Spa Hotel
  • Grand Jersey Hotel & Spa St. Helier
  • Grand Jersey Hotel & Spa Hotel St. Helier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.