Marina Metro Hotel

Property class: 3

Photo gallery for Marina Metro Hotel

A restaurant with a view of the sea, tables with chairs, and a wooden railing.
An outdoor seating area with tables and chairs, a view of the beach, and a sign with a clock.
A view from a room with a large window overlooking a beach. There are two potted plants on the windowsill.
A hotel room with a bed, a nightstand, a window with a view of the sea, and a painting on the wall.
A balcony with a view of the sea and a bridge. There are chairs and a table on the balcony.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
  • Place, King Street
    ‪14 min walk‬
  • Place, St. Helier Central Market
    ‪14 min walk‬
  • Place, Port of Jersey
    ‪20 min walk‬
  • Airport, Jersey (JER)
    ‪12 min drive‬

Room options

Double Room, Ensuite (with Inland View )

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ensuite, Sea View (with Direct Sea View )

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Quadruple Room, Ensuite ( (4) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 King Bed

Single Room, Ensuite (Partial Coastal View)

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Suite, Ensuite ( (3) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 King Bed

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Twin Room, Ensuite (with Inland View )

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

St. Helier

At Marina Metro Hotel you'll be within just a 15-minute stroll of King Street and St. Helier Central Market. Highlights at this hotel include a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a terrace and a computer station. Other amenities include a coffee shop/cafe, multilingual staff and wedding services. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class St. Helier hotel include Port of Jersey and Elizabeth Castle.

What's nearby

  • Havre des Pas - 1 min walk - 0.1 km
  • King Street - 14 min walk - 1.2 km
  • St. Helier Central Market - 14 min walk - 1.2 km
  • Port of Jersey - 20 min walk - 1.7 km
  • Elizabeth Castle - 3 min drive - 2.1 km

Getting around

  • Jersey (JER) - 15 min drive

Restaurants

  • ‪The Good Egg - ‬3 min walk
  • ‪Lilly’s Mini Market - ‬12 min walk
  • ‪Lamplighter - ‬13 min walk
  • ‪Bohemia - ‬8 min walk
  • ‪Legends - ‬11 min walk

About this property

Marina Metro Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and a front desk safe are also featured at Marina Metro Hotel. Parking is available for a fee.

This 3-star St. Helier hotel is smoke free.

  • 34 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marina Metro Hotel offers 34 accommodations.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: GBP 10 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Table tennis

Family friendly

  • High chair

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: GBP 110.0
  • Christmas Eve (24 December) Gala Dinner per child: GBP 70.0
  • Christmas Day (25 December) Gala Dinner per adult: GBP 110.0
  • Christmas Day (25 December) Gala Dinner per child: GBP 70.0
  • New Year's Eve (31 December) Gala Dinner per adult: GBP 110.0
  • New Year's Eve (31 December) Gala Dinner per child: GBP 70.0

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately GBP 10.0 to 18.0 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier

Frequently asked questions

Is parking available at Marina Metro Hotel?

Yep, Marina Metro Hotel has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to Marina Metro Hotel?

Yep, Marina Metro Hotel is a short 1-minute walk from Havre des Pas. Fun beach activities include fishing.

Is there a free airport shuttle available at Marina Metro Hotel?

No, Marina Metro Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Marina Metro Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Marina Metro Hotel?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marina Metro Hotel?

No, pets are not allowed.

Marina Metro Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 96 reviews
Rating 8 - Good. 34 out of 96 reviews
Rating 6 - Okay. 17 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the sea from the seated area (breakfast, dinner, supper, drinking, and the open air swimming)
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a short stay. Food was excellent. Bedroom a bit tired
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Zara

It was very hot when we stayed we was on the 4th floor could have done with a fan to cool down the room
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Jussi

Liked: Cleanliness, staff & service, amenities
It is a blast from the past but at the same time it's one of the most affordable ones. Location is good next to the beach and some spectacular restaurants (not the one inside this hotel). Short walk to the center via tunnel and buses go by regularly. Single room was decent but had some weird stuff in it like a blow dryer next to the bed and a shower from the 90s. No AC or a fan, so prepare if it is warm. Breakfast is great. You choose from the list and they bring you whatever you ordered. Very friendly staff!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right on the sea front, and our bedroom window had an amazing view over the bay. The staff were very friendly and helpful and the food was lovely and plentiful.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
character hotel, friendly staff , entertainment at weekend, great sea views
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful terrace

We always have a good holiday here - it is right next to the sea with a great terrace to sit in the sun and have a drink on.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Jane

Liked: Staff & service, property conditions & facilities
Small, friendly hotel, close to sea front, so views of the sea from the bar and restaurant area, and option to eat outside in warm weather.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Hotel was very comfortable and haven’t had aa better sleep for years. Would definitely come back again.
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners attention to detail demonstrates just how much they care about guest experience. From information on welcome at reception to the information in the room and the staff are all very welcoming and helpful. The direct view of the sea from the room alone was so much value for money and it was so nice to have such a wide range of options for breakfast - the egg hollandaise was delicious. There was a very slight issue a cleaner had missed but owner resolved immediately and it's the type of establishment I'm sure they've added it to their checklists. I am a non-smoker so could not use the terrace space - when the hotel and adjacent venues were busy and lots of smokers around at least. I'm sure hotel would help with info on quieter times/less smokers around if you needed. I would most definately stay again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone really friendly staff were really helpful hope to c hem all next yeat
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Arthur

The property was extremely clean and modern
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Mark Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

MISS KARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly and helpful
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Greggy

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. It’s very accessible to public transport. This hotel is affordable and has excellent service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Chadd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Had a good stay. Rooms were clean and comfortable. Excellent breakfast. Nice location! Staff were friendly though there was one staff from the restaurant who was quite rude to us when we went for drinks.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Derek

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Stayed 3 nights in Sep 2024